WINDJET review : 1 August 2008 : by Christoffer Madsen

Customer Rating : 2/5

LIN-PMO on A320. We flew 2 people on the same reservation and thus had a 30 kg luggage limit. We had 2 suitcases, one weighing 17 kg and the other 11, but the woman at the check in would not let us check in anything weighing more than 15 kg (and frankly, this is also in accordance with the terms and conditions of the carrier), so we had to sort that out in front of a long line of people waiting. I don't see the point though, in the end we still had 28 kgs and had not exceeded our limit. Onboard the seat pitch was incredibly tight and the aircraft seemed rather old. Temperature was high and not all seats had personal airconditoner. We paid around 85€ each for the ticket. Reasonable price for a southbound flight in the end of July, and it pretty much reflected the general service, but overall I was not impressed with this airline, and I will avoid them in the future.

WindJet review by Francisco Ascaso

27 May 2008   Customer Trip Rating :

This airline is for day trips and short hops. I would not recommend it for connections with other flights, or any place where you expect to carry more than one bag. It is cheap compared to Alitalia (which can be shocking in price sometimes for some rather short flights.) For the price, the service was as expected, and I'd fly them again, but I would not recommend them to finicky fliers, strictly a no frills operation.

WindJet review by Matteo Canavero

8 April 2008   Customer Trip Rating :

Turin to Catania and back, operated by A320. I am satisfied by this airline, you can save a lot of money, obviously you have to renounce the on board service; however the flight assistant are kind and smiling. The pitch of seats is acceptable. To conclude Windjet is basic but very professional and confortable airline.

WindJet review by Dorothy Plezia

31 May 2007   Customer Trip Rating : n/a

This is not an airline an international passenger would want to connect to for they have a limit of one bag (33lbs US). We were on an international flight so we each had two bags. We kept them at 33 lbs for we knew the weight limit beforehand but did not find anywhere on their website that the limit was 1 bag each. We were charged extra. I will say that the gate agent in Rome took pity on us nad only charged us 30 euro instead of the 80 required. After some discussion in Palermo, the agent relented and only charged us 30 euro back to Rome. Other airlines flying to Palermo may not charge for extra baggage so check them out first if you have more than one bag. Windjet flew A319 (similar to Southwest Airlines). Very comfortable, left on time, personnel was friendly. Other than bag restriction, I would fly Windjet again. Price of ticket was very good.

WindJet review by D Block

24 March 2007   Customer Trip Rating : n/a

Good Service Verona VRN - Moscow DME. 30 minutes delay, saved lots of money compared to economy ticket on regular carrier and did not have to change flights in Vienna. Fruit Juice, or soft drinks and modest meal included. Boarding passes issued with seat so there is not the mad rush for seats as with Ryan air. Airbus is old makes some noise but did not fall out of the sky.

WindJet review by Don Roberts

11 December 2006

Verona to Palermo and back - both flights on time and some of the best I have had during many years of travel. Food and drink available at reasonable prices and no thrills service what I expected from a budget airline -the punctuality and comfortable aircraft was an unexpected bonus. Would not hesitate to use again.

WindJet review by Karin Little

4 January 2006

Absolutely appalling! Arrived back from Catania into Gatwick early hours of this morning. We were supposed to have flown yesterday at 3pm only to arrive for check-in and be told it would be 4pm. Queued for over 90minutes at check-in to be told Windjet don't even fly to London!! Nobody seemed to know anything and kept passing the buck. At one stage we were assigned a plane and things looked hopeful, then a few minutes later it was used for a flight to Milan which was scheduled so much later than ours. Having watched the flight board avidly for so many hours it was apparent that all the Windjet flights were delayed by at least 60 minutes. Following a barrage of complaints about the delays and non communicative approach by staff, passengers were offered a paltry panini and a drink. In the end we took off at 9pm - 6hrs Late!! Due to arriving past midnight I was unable to meet my two young children as arranged and my friend who was caring for them had to cancel a planned trip which was supposed to have taken place today. I will certainly not be using this company again.

WindJet review by Marco De Rossi

4 August 2005

Venice to Catania and back. The Venice-Catania flight was delayed 7 hours! Airline offered lunch (toast and a drink). Waited ages for our baggage in Catania. Return flight was 5 hours late! again offered dinner (toast and a drink). Never had an explanation from anyone except that the incoming plane was late. Never again will I fly Windjet