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	Vueling Airlines Customer review :  23 May 2013 by H Oberbeckmann    (Germany)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Flight from BCN to DTM was on time, Check-in machine at the airport in Barcelona saves a lot of time, legroom could be a lot better, my seat was non-reclinable.

	Vueling Airlines Customer review :  23 May 2013 by H Oberbeckmann    (Germany)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Flight was from DTM to BCN, good flight and friendly service but legroom could be better.

	Vueling Airlines Customer review :  21 May 2013 by J Blanca    (UK)
	Rating : 1/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Paid to pre assign a seat upfront (3C) so I can get out first, only to get on board and not be able to have my hand baggage above me due to the storage above rows 1, 2 and 3 being reserved for their so called 'Excellence' 1st row seat passengers. The cabin crew insisted that I have to place in the nearest available space (over row 10) even though the space directly above me was empty! Ridiculous as it meant I had to either fight my way to row 10 once the seat belt sign came off after landing or wait until passengers disembarked, then get my bag, totally defeated the object!

	Vueling Airlines Customer review :  6 May 2013 by Peter Calum    (Denmark)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	CPH-FLR-CPH. April 2013, Flight (A319) was on time both ways, not so many people, so was placed in good seats, crew and service OK. Aircraft clean. Good value for money.

	Vueling Airlines Customer review :  6 May 2013 by Palle Nilsson    (Sweden)
	Rating : 1/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	How is it possible that you have to pay extra for getting a seat? If you choose to buy a ticket with no seat- reservation, you still would expect to get a seat and to be able to fly with the flight you booked. But not at Vueling. The "free" seats were sold out, so we had to pay for seats and getting on board on check-in even though we had a ticket! This is an outrage and not a serious airline.

	Vueling Airlines Customer review :  19 April 2013 by J Rodwell    (UK)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Flight was more than half an hour late, with no explanation. The cabin crew were reading magazines for most of the flight and brought out the refreshment trolley just 20 minutes before landing. As a result only a quarter of the passengers got served, the rest went two hours without refreshment of any kind. We complained and the stewardess appeared not to understand English. Flying Vueling was not an experience we want to repeat.

	Vueling Airlines Customer review :  17 April 2013 by Alan Mackenzie    (Denmark)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	CPH-FLR-CPH. April 2013. Vueling has recently (Dec 2012) introduced direct flights between Florence and Copenhagen. I had expected an Airbus 320, as they have a large fleet of that type, however the aircraft used was an A319. The craft was fairly new, with Recaro slim-line seats – very comfortable. Although the flights were very good: on time/early, with very light loads, a lot of Spanish was used for announcements despite not flying a Spanish route, and some very irritating music played during takeoff and landing – however, overall one of the best low cost airlines.

	Vueling Airlines Customer review :  17 April 2013 by A Cosham    (Netherlands)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	VLC-AMS. Flight was on time, staff were friendly and efficient, cabin was bright, clean, well presented. The seat was better than expected with the pocket for magazines higher up behind the tray table giving a couple of cm extra legroom making it perfectly acceptable for a flight of a couple of hours. A comfort level comparable or better than Transavia and Easyjet. For the price paid an excellent flight and I would not hesitate to use them again.

	Vueling Airlines Customer review :  15 April 2013 by T Charles    (UK)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	LPA-BCN, Feb 2013. Vueling operate most of the former Iberia domestic routes from Barcelona, including Balearics and Canary Islands, the fleet is all Airbus320's from Barcelona's (newer) Terminal 1 which is pleasant and well designed. The seat pitch on board is minimal and very cramped, I would say even more so than Ryanair or EasyJet. Their 'Excellence' premium fare with seating in Row 1 is a complete waste of time and money, because the leg room is even more restricted owing to the bulk-head at the front so you cannot stretch your legs anywhere. Cabin staff are usually young and well presented, all are Catalan/Spanish and speak English, but the poor legroom makes even a short flight uncomfortable (and I am average height) so I cannot recommend this airline.

	Vueling Airlines Customer review :  3 April 2013 by Ian Jones    (Spain)
	Rating : 2/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	I travelled economy BCN - Malaga - BCN with extra legroom as I knew the pitch was very narrow. Boarding was slow both ways and very disorganised on the way back. I had paid for extra legroom but it was taken away from me on the way back as they changed the aircraft. However, the airline did refund the extra I paid for both ways. When you pay extra legroom, you get what would be considered a normal pitch on other short- haul flights. Normal seats on Vueling have an extremely narrow pitch. I must say it was my worst trip on a plane in a while. The only positive point is that the cabin crew were friendly.

	Vueling Airlines Customer review :  27 March 2013 by S Jamat    (Singapore)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	I flew from GRX to BCN on the night of 1 Mar 2013. It wasn't a full flight hence boarding was a breeze. Cabin crew were friendly and the aircraft was really clean and I felt that the legroom was not as limited as other Asian carriers operating A320 that I've been on. Flight departed on time and arrived ahead of schedule. Based on my experience flying on budget carriers in Asia, Vueling certainly exceeded my expectation!

	Vueling Airlines Customer review :  14 February 2013 by Rodolphe Paccard    (France)
	Rating : 3/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	NCE-BCN, BCN-SVQ, SVQ-NCE via BCN. While in Barcelona I receive an email telling me that my flight from Sevilla to Nice has changed, but, with no information on the nature of the change. In BCN on my way to SVQ, I asked the Vueling information desk and they couldn't access my return flight information. In Sevilla I called again until I was told the flight I had booked had been cancelled. I had to stay an extra night in Sevilla at my expense so I could fly back one day later as scheduled. I paid 12 € per leg for carrying my luggage in the hold, however I noticed several passengers with large and heavy bags in the cabin. This makes you wonder about the policy. Like many low-cost airlines, Vueling has leather seats and I don't like the feeling of sliding down on them. Although I would not recommend flying with Vueling, they are very competitive in terms of fare and often the only choice on certain routes.

	Vueling Airlines Customer review :  22 January 2013 by C Youle    (France)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Rome - Nantes. Flight cancelled and the only option given to us at the desk was to fly later on to Paris with a coach journey on to Nantes. Supposed to arrive at 7pm and ended up arriving at nearly 4 in the morning the next day. We were travelling with our 2 year old. Staff unhelpful. No refreshments, no help at all. Pretty annoyed to see in the EU legislation that they are obliged to offer us a similar flight at a later date - at the desk they told us if we didn't accept the coach journey it'd be at our own cost.

	Vueling Airlines Customer review :  14 January 2013 by S Brown    (UK)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	LHR-BIO. Maybe I've done BIO with Easyjet too often, but it all seemed to go very smoothly. 1/2 full plane helped, so could spread out. Flight on time, service was fine. 9.50 Euros for baguette, beer and Pringles would be excessive on the ground, but OK as budget airline costs go. Check-in took 5 minutes, boarding was quick.

	Vueling Airlines Customer review :  3 December 2012 by Derek Salter    (South Africa)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Barcelona to Ibiza return. Fine for a short flight. Clean plane and comfortable seats although leg room limited - managed to book an exit row seat on return which helped. Boarding chaotic and passengers carried more than the 10kg hand luggage which wasn't controlled and led to storage issues. Both flights arrived early. A good budget airline experience overall.

	Vueling Airlines Customer review :  19 November 2012 by Guido Schad    (Germany)
	Rating : 4/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Flying Vueling is more or less a disaster. I flew them 8 times in the last 3 weeks (mostly ZRH-BCN-LPA) and no flight was on time. I always purchase the tickets online and did not receive a confirmation 3 times in the last few weeks so I had to go to the ticket counter at the airport. Yesterday (BCN-LPA) we had a delay of 79 minutes without any explanation as to why with no apology. Service is often quite unfriendly, very shocking indeed that cabin crew are often unable to speak English fluently. Vueling flies with AB A320 - not very comfortable but at least quite new.

	Vueling Airlines Customer review :  14 November 2012 by Tryna van der Westhuizen    (South Africa)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	The one negative experience was that they changed boarding gates and we did not realised it until we saw no activity at the gate very close to boarding time. But that could also be because we were in a foreign country and could not hear or understand the announcements properly. Recently I travelled a lot and the one thing I really appreciated was the pilot who indicated landmarks, something that did not happen on any of the other flights I undertook. Barcelona to Brussels 11.11.2012. The food and beverages were very average but in par with other airlines.

	Vueling Airlines Customer review :  12 November 2012 by Torben Magnusson    (Denmark)
	Rating : 6/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	BCN to CPH. Online check-in did not work, but no speakable line at El Prat, and seats allocated as desired. Called early to the aircraft, so we left on time. Arrival 20 minutes early into CPH. Not bad for a budget airline.

	Vueling Airlines Customer review :  10 November 2012 by Humberto Alva    (Mexico)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Barcelona to Venice with my wife, even though it was an early flight it turned out to be very good and on time. Crew very helpful and polite.

	Vueling Airlines Customer review :  23 October 2012 by R Quinnell    (Canada)
	Rating : 7/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Although the seats were a bit too close together for my comfort I found the staff at the gate and onboard very efficient and professional. Our flights between Barcelona and Palma were on time.

	Vueling Airlines Customer review :  12 October 2012 by R James    (UK)
	Rating : 2/10 Cabin Flown Business Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Avoid, or ravel at your peril with Vueling. An 18 hour delay on a 2 hour Barcelona to Southampton flight. Ended up on a rescue plane that had to be chartered from the UK, which diverted to a different airport at the last minute, and arrived at Southampton on coaches at 3am. Barcelona Airport was carnage all day, as Vueling cancelled one flight after the other, and customer service agents are only landside meaning a lot of to-ing and fro-ing. It says something when an airline needs to have a police presence at a departure gate.

	Vueling Airlines Customer review :  9 October 2012 by A Quinn    (UK)
	Rating : 2/10 Cabin Flown Business Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	We booked four flights this year for CWL to BCN and return. Vueling managed to cancel one with three days notice and alter the other three. One flight they altered left us at BCN at 0130 on a Monday morning. Another they altered from Saturday to Sunday. To make matters worse we tried to rebook to different days and they wanted another 156 Euros. No reply to e-mails so eventually rang them on their Premium Rate phone line which cost £10. It cost an extra £400 to use this airline for our holidays this year in rebooked flights and additional accommodation and all without the slightest apology. I would have been cheaper to fly Club Class with BA. Use this airline at your peril. They are cavalier about their schedules and don't give a damn about their customers.

Vueling Airlines customer review :  5 October 2012 by G Cacace   (UK)

Our flight from Barcelona to Southampton was cancelled and we haven't been notified. We found it out at check in. Redirected to their main office who admitted that they have no flight scheduled to Southampton and that we had to go and purchase tickets with another airline. Spent £600 to fly to Heathrow + trains to Southampton!

Vueling Airlines customer review :  25 September 2012 by Alexander Mokretsov   (Russia)

DME-BCN-PMI and back, which turned to be PMI-BCN-OLY. On the route from Moscow to Palma-de-Mallorca via Barcelona: the planes were new, the crew were great, the seats comfortable and the timetable convenient. The problems began on my way back. The plane from Palma to Barcelona was delayed for an hour, so at the time of landing in Barcelona, my connecting flight to Moscow was supposed to depart. Instead of delaying the flight to Moscow for 30 min, which would have been sufficient for us to board, Vueling opted to send a plane to DME without us. What was even more infuriating is that Vueling representatives assured me that the flight was waiting for us at D10 gate. The transit desk managers could offer nothing better than the next flight at the same time tomorrow! Such situation was unacceptable for me, so they gave me a boarding pass to Paris-Orly flight in the early morning. The flight to Orly was not good - the plane was extremely old and dirty. What I can say is that Vueling is not so cheap but has very convenient schedules from Moscow to Barcelona and back. To sum up, could be an option if you are flying without baggage and with at least a 3-hour connection. Otherwise stress is guaranteed.

Vueling Airlines customer review :  17 September 2012 by K Calderara   (UK)

Return flight Heathrow to Vigo was one of the most enjoyable and hassle free economy journeys. We were allowed to add a bag last minute with no penalties; staff were superb, tiny overweight in our bags was ignored. The plane clean and comfortable, the online communications regular and the schedule spot-on. The website could improve but that is not to take away from the overall experience - beats Ryanair and Easyjet.

Vueling Airlines customer review :  12 September 2012 by Joseph Shott   (USA)

AMS-BCN return. BCN-IBZ return. We tried this new airline because of the timetable and cost. Unfortunately at every turn we were disappointed. Three of four flights were >45min delayed for no reason (no reason given, no apology felt necessary on behalf of crew). We realized upon booking that it was 100 euro cheaper to buy one-way tickets versus return tickets for each destination. However, what we did not realize, nor is it mentioned, that your luggage will not connect. In other words, you must pay 100 euro more each-way for your luggage to connect. We had 35 min to connect in BCN, claim bags, check-in, get on plane (we made it). Very misleading and even the check-in agents said it was a very bad business policy, and to write to the company. The seating provides very little legroom. The flight crew were superb - that's about the only high mark.

Vueling Airlines customer review :  11 September 2012 by Jonas Nensén   (Sweden)

Travelled between Stockholm and Barcelona in July. No problems at all, on schedule, friendly staff and they actually let people pass with too much luggage. However, if your height reaches above 5'11-6feet (1.80m), the space for your legs will not be satisfying.

Vueling Airlines customer review :  5 September 2012 by J Bacallado   (Spain)

MAD-BCN-Mykonos, return. All flights on time, arrival early in most cases. Service good for a low cost, you have to pay for food. FA very nice. Connections in BCN are very easy. Totally recommended.

Vueling Airlines customer review :  5 September 2012 by K Creighton   (UK)

Flew Vueling twice this summer from Cardiff to Palma. All flights on time, brand new aircraft, all staff cheerful and courteous. Slight problem flying out on 19/08/12, plane very warm and ice and limited cool drinks, no trolley service. Staff struggled to serve everyone but I was one of the lucky ones. No online check-in available for some reason? No problem though at Palma, there were four desks open whilst the one Iberia desk had a long queue. Only downside was having to make a name change to one of the bookings after reading the exceedingly small T and C print a €39 fare e/w became €115 e/w and effectively we had to pay twice for the same seat.

Vueling Airlines customer review :  4 September 2012 by Olga Vondraskova   (Czech Republic)

Flight from Prague to Barcelona was on time, taking off and lending without any problems or discomfort, nice staff and good organization before boarding. Comfort of the seats as usually as with other low cost airlines. Reasonable for money we paid.

Vueling Airlines customer review :  31 August 2012 by Ronald Bennett   (France)

Having experienced a 6 hour delay before leaving Malaga for Barcelona at 4 o clock in the morning we now find that our connecting flight to Southampton has been delayed for at least 2 and a half hours. No explanations, no information, no staff in sight - nothing! As a compensation for the 6 hour delay we are offered a €20 voucher to set off against our "next flight". I implore everyone never to use this airline. It boasts of having moved up to the first division of airlines; first division of lack of service.

Vueling Airlines customer review :  31 August 2012 by Sergio Tenconi   (Sweden)

Arlanda - Barcelona. First announcement for a delay of 1 hr, then 2, then due to technical failure a new aircraft would arrive from Hungary! That one also delayed. Due to delay we did not get the extra space we had paid for, due to overbooking. We arrived at final destination with 8 hour delay. No customer email to complain and no one to talk to. First and last time with Vueling!

Vueling Airlines customer review :  31 August 2012 by Mirella Refghi   (Italy)

Rome to Menorca on the 21st of August and returned on the 26th via Barcellona. Check-in online was not working at all, so we had to stand on a very long line for 45 minutes on the outbound. I paid extra money to have front seats, yes but you cannot put the suitcase in the overhead compartment because the Demo Kits are stored there. On the way back we went 3 times to Mahon in order to get the boarding passes before the departure day, as we knew it would be crowded: the first, it was too soon, next they gave us the Menorca/BCN boarding at 12.00 but asked us to go back to get the BCN/Rome boarding pass later. BCN/Rome also had +3 hrs delay!

Vueling Airlines customer review :  29 August 2012 by M Steigerwald   (Spain)

I flew from BCN to SVQ. Flight would have been on time, hadn't there been an absolute chaos on board. Flight attendants were very friendly but had to cope with rude passengers who simply don't understand what one piece of hand luggage means. Flight was full and so where the overhead bins within 10 minutes. Passengers came with 3 bags and were yelling at the flight attendant that they had payid for the ticket and that it is the airlines problem to have enough space for their stuff. After 30 minutes discussing with the passengers they told them that either they calm down and give the luggage to be stowed in the belly of the aircraft or they would call security and they would stay on ground. This worked and these passengers finally sat down and were quiet the rest of the journey. Flight was smooth but my knees where hurting as I was squeezed to the seat in front of me. just not enough legroom. If there was an alternative from Barcelona I would choose it.

Vueling Airlines customer review :  25 August 2012 by Nikki Ortiz Hontiveroz   (Canada)

Rome to Barcelona. Booked it via Iberia website. Fare is the same as if you book on Vueling website but the difference is, you do not pay baggage charges if book as an Iberia flight so this should serve as a tip for everyone. Flight was smooth. Aircraft was old but comfortable. Flight attendants were all smiling and seems eager to help. Nothing particularly outstanding about this airline but would fly them again due to fare being reasonable.

Vueling Airlines customer review :  25 August 2012 by S J Gibbins   (UK)

Just returned from a 4 day 5 night stay in Barcelona travelling from Cardiff. Excellent service and the best part is being able to get to the airport in 20 mins from home. Thinking about using Vueling for my next long weekend to Nice.

Vueling Airlines customer review :  22 August 2012 by D Burgess   (Australia)

BCN-SVQ. Early morning flight down to Seville. Check in was good, flight was on time and pleasant. Had read indifferent reports on Vueling but my experience was positive. Recommend based on my first experience.

Vueling Airlines customer review :  22 August 2012 by J Vaughan   (UK)

Only use them because they fly Cardiff to Alicante and for this reason would use them again. Very basic. Food/drink pricey. Staff were pleasant but English fluency scored low, particularly the onboard announcements - a point exacerbated by loud interference on the intercom.

Vueling Airlines customer review :  22 August 2012 by C Harper   (UK)

Southampton to BCN and return. Out on 9th Aug and return on 18th Aug. Excellent flight both ways on time and good check in. One problem on return was slow refreshment service appeared one person served the other took cash thus took ages to serve all, children had to leave some drink as we were on approach, we were not served until we had throttled back over the channel. Staff were very friendly. Should they fly from Southampton to BCN will use them again.

Vueling Airlines customer review :  17 August 2012 by Paul Bosanquet   (UK)

Flew Cardiff to Barcelona on 10th August. Flight on time, staff on board friendly and efficient. Airbus A320, clean modern aircraft and extra legroom seats comfortable. Only downside, no online check in from Cardiff yet. Return journey from Barcelona, pleasantly surprised to see Vueling open a block of check in desks for all flights and therefore able to check in within 15 minutes of arrival. Return flight slight delay but again newish A320 aircraft and great service from cabin crew. Will definitely use again. They are a budget airline with allocated seating making the experience more relaxed than some other budget airlines.

Vueling Airlines customer review :  14 August 2012 by J Serrano   (Spain)

Horrible Customer Service at Paris Orly. More than 3 hours of delay, ok, this can happen from time to time. Then we asked to customer service for information, they had no idea. Ok, this might happen. They stated they have no information whatsoever on the new flying time. Then, information on the panels showed "flight on time", then boarding in a door that was not the right one, then boarding on another door, everyone moving again, but no plane. Then Vueling customer service left, no one in the counter. Then, new announcements for immediate boarding, then in that door there is the boarding for another Vueling flight, not ours, Chaos. We tell the Vueling personnel at the boarding gate and she, nicely, tells us "are you able to read? This door is not for your flight !" What a nice service from this lady. We arrived to Barcelona next day (were supposed to arrived at 9pm) really annoyed with those people that work as " customer service " for Vueling. Only one nice word to a lady, kind of supervisor, that took finally care of the situation. Information at the end was provided (bad news on hour departure but at least trustable news), complaint forms were made available, a sandwich and a refreshment offered. Vueling Customer Service personnel at Paris Orly is a real low cost service and some of the persons there are really not able to deal with customers and act with minimum empathy and competence.

Vueling Airlines customer review :  27 July 2012 by Lynne Davies   (UK)

I recently flew to Palma from Cardiff, return journey with family, and, from the minute we booked in to our arrival at our destination, the service could not be faulted. Staff were pleasant and looked happy - even the plane looked clean and fresh. The biggest bonus was being able to fly from Cardiff.