VUELING AIRLINES review :  18 April 2009 : by R Phillips

BRU-VLC-BRU. Vueling is one of the better "low cost carriers". Website fairly easy to use and no tricks - although you do now have to pay to choose your seat, 20 EUR per suitcase round trip and 8.50 EUR credit card booking fee. Overall a good product - fairly new aircraft (all A320) although with tight seating. You can pay for extra space in front three rows/emergency exits Good time keeping although prone to change departure time regularly. Young enthusiastic crew - often Latinos/Eastern europeans -often incomprehensible announcements in English - particularly worrying during the safety briefing. Good check in staff and quick baggage collection.

VUELING AIRLINES review :  26 March 2009 : by Diego Bianconi

NCE-BCN-NCE with Vueling. First leg was delayed 2 hrs, which is the standard Vueling delay on this route. Arrived in BCN at am. Return flight, scheduled to take off at 20.50, was given on time by Vueling (but AENA website already announcing a 2 hrs delay from the morning). Then delay grew to 2.5 hrs, then 3+ hrs. Flight to Rome was also 4+ hrs delayed. I don't give them the minimum score only because they managed to get us to NCE, although in the middle of the night. Flights were smooth, but everybody was already too furious to appreciate. Bottom line: if you are very flexible with flight times and do not mind being stranded for 8 hrs in an airport with unclear info, fly with them. If you are time-sensitive stay away!

VUELING AIRLINES review :  12 February 2009 : by Ed Broens

AMS-BCN-AMS. Both flights on time, uneventful and almost full. A320 was clean. The flight crew spoke very limited English with a heavy Spanish accent. Safety announcements in English were impossible to understand. Ground crew in AMS very strict on cabin luggage size and weight which made the boarding process much more efficient. Very good experience for a low cost airline.

VUELING AIRLINES review :  9 February 2009 : by Pieter Boone

BCN-AMS. Flight on time and plane parked in BCN connected to the terminal, which is so much better than when it is on a remote stand. Flight uneventful, seat pitch is very tight and plane a bit tatty. Crew is okay and information adequate. Although flight landed 20 minutes before schedule in Amsterdam it took almost 20 minutes to reach the gate, which was so far from the airport exit that I felt like I was on a delayed flight.

VUELING AIRLINES review :  15 January 2009 : by Milton Cassidy

Paris to Rome. As with any carrier irrespective of budget or main stream, what makes it a pleasant flight to a large degree is the crew. I could not believe the arrogant way they spoke to their passengers. They even stopped passengers from using the front toilet. One got the impression that they were doing us a favour just by being there - the last time I will ever be travelling with them. Today we have choices, my advice, think twice before using this airline.

VUELING AIRLINES review :  12 January 2009 : by P Roberts

BRU-Valencia. Vueling are now the only airline on this route. Consequently prices with Vueling have increased not only on basic fares but also with add-ons such as pay for luggage, pay to choose your seat etc. Yet despite this, they still offer a good product. Nice new Airbus 320s, seating a little tight but nice interiors, good timekeeping. Crew young and friendly but only Spanish and terrible english speaking. Difficult for the francophone Belgian passengers - as I have little other choice I choose Vueling - easy to book on line and overall a good product. Just waiting for the prices to drop in view of the reduction in fuel costs.

VUELING AIRLINES review : 6 January 2009 : by Richard Dowling

Customer Rating : 1/5

Great website for booking, in April 2008 we booked 2 seats Seville-Amsterdam 0730 29SEP008 for USD$250. In May a brief email from Vueling said change of schedule, now 0630 28SEP2008. Like most English speakers we think change of schedule is change of time which we noted. Email did not say cancelled flight, or "please note change of day" or anything to warn us. We arrive at Seville airport on Monday, flight left day before. Along with another 15 equally fooled passengers we had to pay full fare of US$1200 to get to Amsterdam via Valencia, an all day event, no other choice. Complaining for refund is a waste of time, once they have your money why should they care ? A pity, we could have been happy customers if they were honest enough to say in plain English the Monday flight was changed to Sunday. Book with great caution.

VUELING AIRLINES review : 6 January 2009 : by Richard Dowling

Customer Rating : 1/5

Great website for booking, in April 2008 we booked 2 seats Seville-Amsterdam 0730 29SEP008 for USD$250. In May a brief email from Vueling said change of schedule, now 0630 28SEP2008. Like most English speakers we think change of schedule is change of time which we noted. Email did not say cancelled flight, or "please note change of day" or anything to warn us. We arrive at Seville airport on Monday, flight left day before. Along with another 15 equally fooled passengers we had to pay full fare of US$1200 to get to Amsterdam via Valencia, an all day event, no other choice. Complaining for refund is a waste of time, once they have your money why should they care ? A pity, we could have been happy customers if they were honest enough to say in plain English the Monday flight was changed to Sunday. Book with great caution.

VUELING AIRLINES review : 31 December 2008 : by Sylvain Preseault

Customer Rating : 2/5

They changed the departure from 10:35 to 13:45 from Rome to Paris, so I will be missing my tranfer flight from Paris to Montreal. Canceling and getting refunded seems complicated and I'm waiting to see how it will end.

VUELING AIRLINES review : 11 December 2008 : by Andrija Matic

Customer Rating : 3/5

Barcelona to Rome Fiumicino on A320. Cabin crew announcements in English were impossible to understand. It is crucial that Vueling starts to pay attention to the level of proficiency in English of their flight attendants. This is not my first time on Vueling and level of English knowledge of their CCMs decreases with each flight.

VUELING AIRLINES review : 3 December 2008 : by J Kresge

Customer Rating : 4/5

VCE-MAD-VCE. Excellent Budget carrier serving Madrid from Venezia. Both flights coming and going were uneventful. They left on time and arrived early. Flight attendants very friendly and gave my young daughter a booklet with stickers for her to design her own flight experience. Food on board for sale at prices comparable to the airport. Check in was quick and easy. We paid for one checked bag and the bag was off loaded and on the belt 10 minutes after de-planeing both in Madrid and Venezia.

VUELING AIRLINES review : 13 November 2008 : by A Maduro

Customer Rating : 5/5

MAD-CDG-MAD. A320. Impeccable plane, friendly crew, on-time departure and arrival, comfortable leather seats with more space available for a premium at time of booking, tasty and not so expensive selection of snacks, beverages and sandwiches on-board. Very good deal on short-haul flight.

VUELING AIRLINES review : 16 October 2008 : by Matt Ray

Customer Rating : 5/5

Fun, young, high energy airline and enjoyable to fly. And inexpensive to boot. Thumbs up.

VUELING AIRLINES review : 11 October 2008 : by L Fernandes

Customer Rating : 4/5

BCN/LIS. Since Vueling started operating LIS-BCN I have used them quite often not only to BCN but also to MAD. Nice plane, nice crew and on time. The check at Terminal C is even better - only negative part is that it takes you more time from the train stop. Vueling is no doubt one of the better airlines I have ever flown and I hope they keep different attitude after the fuure merger with Clickair.

VUELING AIRLINES review : 7 October 2008 : by Andrija Matic

Customer Rating : 3/5

Barcelona - Madrid return. Outbound flight operated by older Airbus 320, cabin showing its age, cabin crew polite when asked, but otherwise not interested in passengers and spoke almost useless English. Return on new A320 with courteous and professional cabin staff. On both planes legroom terribly tight. Both departures on time. Regarding price and quality / price ratio I will use them again.

VUELING AIRLINES review : 29 September 2008 : by J Kinnee

Customer Rating : 5/5

Malaga to Paris. Nice clean comfortable aircraft, good service, left right on time, I particularly liked the fact that you I could check in online and print off my boarding pass.

VUELING AIRLINES review : 25 September 2008 : by Dag Henning

Customer Rating : 2/5

BCN-MAD with 2 small children and 2 adults - flight was on time, and almost fully booked. However the air-condition was not working properly and the temperature on board was above 30 degrees. Everyone used the safety card as a fan - and even though a lot of people complained they said there was nothing they could do. In addition the seating was cramped.

VUELING AIRLINES review : 5 September 2008 : by Mark Wadham

Customer Rating : 5/5

I have used Vueling twice and been equally satisfied on both trips. The website is easy to navigate. I particularly appreciate the possibility to select the seat of my choice on booking. Of all the low cost companies I have used this one stands out from the crowd for the quality of their offering. I hope they thrive and develop.

VUELING AIRLINES review : 20 August 2008 : by J Bechaux

Customer Rating : 4/5

PMI to BCN (only 45 min). Everything was okay, the plane was clean and new. Cabin crew was attentive although I have to say there was not enough space in the overhead lockers, added to the fact that the plane was full. Announces were clear (for once the air hostess was not shouting on the microphone). Vueling is a low cost airlines but still you are not treated as an animal like some do (as Ryanair). Music on the plane was pleasant, take off and landing were perfect! I cannot put 5/5 because their only flight from PMI to BCN is at 00.45 and then it is not that easy to get home. Also they charge you 10e for a checked luggage which is quite a lot. Finally, they try to get every little euro they can (you would tell me it's a low cost) but you have to pay 2e if you want to select your seat before check-in or sometimes more depending on which seat you choose. On the overall, very good flight, smooth check-in and cool atmosphere on the plane.

VUELING AIRLINES review : 14 August 2008 : by F Tan

Customer Rating : 5/5

Barcelona - Paris CDG. Apart from some confusion over which terminal we were to check it at, the airplane, crew and service were excellent. Loved the option to pay a little bit more to secure good seats and also the great music and in-flight magazine - quirky and very cool.

VUELING AIRLINES review : 11 August 2008 : by Emiliano Morchi

Customer Rating : 4/5

BCN-CDG: the flight was almost perfect and we also arrived 5 minutes ahead of scheduled. The plane was new and quiet clean. Only the check-in operations weren't good: they were slow and there was an important problem at music speaker in airport hall. We were obliged to listen to loud and very disturbing music for a long time: that has been the worst aspect of the journey.

VUELING AIRLINES review : 25 July 2008 : by M Corsetti

Customer Rating : 3/5

The flight was fine and check in was smooth. However, I cannot rate Vueling higher than 3 stars because of the following. (1) On their website, they had 2 flights available from FCO to CDG: early afternoon and late evening. To maximum our 3 nights in Paris, we booked the afternoon. A few weeks later, we received notice we'd been switched to the late evening flight. (2) We arrived late into CDG to find one of our bags missing (a car seat for our infant son). So after standing around until the last of the luggage came around the carousel, we waited in line with 2 children under the age of 3 1/2 for yet another hour to be further told by a lady that we'd have our carseat in 2 days. She also stated they never had an afternoon flight. Why were we allowed to book in the first place? Compared to overpriced airlines, Vueling's service is fine. However, I would prefer they not offer flights they don't actually fly.

VUELING AIRLINES review : 17 July 2008 : by R Solomon

Customer Rating : 4/5

Barcelona to Granada. Very efficient service on flight and at the airport. Crew professional, good value for money.

VUELING AIRLINES review : 24 June 2008 : by Boris Chavez

Customer Rating : 4/5

BCN-CDG attentive staff both in ground and in the air. Everything is for sale, but the choice of items to purchase is acceptable and well priced. The flight was delayed, but not due to the airline's choice, but due to a strike of Air Traffic Controllers in Paris. The Captain made several apologies to the passengers. I would recommend this airline.

VUELING AIRLINES review : 30 May 2008 : by A Charlesworth

Customer Rating : 4/5

Rome-Paris. Quick check-in, flight departed right on time, crew professional but not overly friendly, comfortable seat, clean aircraft. For a budget carrier, couldn't fault them.

Vueling Airlines review by X Tan

11 April 2008  Customer Trip Rating :

I haven't even flown on Vueling and I'm already very disappointed. Booked a flight from Seville to Amsterdam, had everything planned out nice and well for a holiday with my girlfriend and Vueling suddenly sent me an email telling me that the flight's been rescheduled to a day before. And we wouldn't even be in Seville then. I'm based in China right now and even here in Asia, we don't have this sort of nonsense. A few hours delay is acceptable, but a day is absurd. Am currently seeking refund or whatever assistance they can provide from Vueling. I am extremely disappointed.

Vueling Airlines review by D Price

11 April 2008  Customer Trip Rating :

I booked a flight on Vueling and continued to book activities for my vacation. Then I received an email from Vueing saying they have "rescheduled" my flight. I was supposed to arrive early morning, and now I would not arrive until late night. It has ruined my trip since I have booked tours that have already been paid for! I will end up having to not use the tickets I bought (2) and take another airline carrier. And I am not able to get a refund. I am completely disgusted!

Vueling Airlines review by J Jackson

19 March 2008  Customer Trip Rating :

I was on a severely delayed flight last week from Amsterdam to Barcelona, due to some crew issue. This was all badly communicated and left me and the other passengers frustrated and tired. Although the crew eventually made some standard apology, I left Barcelona airport feeling Vueling is a risky choice that doesn't care much about its passengers. I was really impressed to receive a very nice email with a full explanation and apology from the airline and compensating me with a discount voucher in the value of 40 euros. I think that was a great gesture that I don't think a lot of other airlines would consider, especially not the low-cost carriers.

Vueling Airlines review by J Reijers

17 March 2008  Customer Trip Rating :

Out of all the budget airlines, we've had the most consistently decent experiences with Vueling so far. The flight staff can be a little rude at times, but still miles ahead of RyanAir in every aspect - except that they don't fly to/from Eindhoven, which is a major drawback for us.

Vueling Airlines review by Joanna Hewlit

15 March 2008  Customer Trip Rating :

Barcelona - Amsterdam. Online booking process great with advance seat selection. Staff at the airport full of attitude. Since this is a young airline, you would imagine staff was hired fairly recent and selected on good spirit, but proves to be as arrogant as senior staff at the legacy carriers. Flight late with no announcement, resulting in people lining up at the gate and waiting on line for over an hour. Boarding messy with plane being on remote stand and no clear direction to the passengers if they should board from the front or the back. Flight uneventful, seating bit tight. Arrival at Amsterdam takes forever. Schiphol may be a great airport but walking distances easily add another 15 minutes to your trip since the arrival area appears to be at the other end of the terminal building.

Vueling Airlines review by D Walker

6 March 2008  Customer Trip Rating :

My flight with Vueling just got cancelled. Of course they did not bother to inform me of which part of the route had been affected by the cancellation. They promised a reimbursement but it was only when I had already booked flights with another airline that I found out that the only amount I was getting back was for the part of the flight cancelled. I asked specifically about this particular but the client service was vague and unclear. Now, I am getting back 188 Euros of the 465 Euros I paid originally. I have spent 600 Euros for my new flights and on top of that, Vueling can still sell the tickets I am not using. It's a win-win situation for Vueling. Maybe a way to solve their financial problems?

Vueling Airlines review by M Preston

25 February 2008  Customer Trip Rating :

NCE-BCN. The positive experience began with a clean and easy to use website and a user friendly booking process in which you can choose your own seats at no extra charge. Check in was efficient and once on board, the aircraft was clean and the cabin crew smiling and friendly. Seating comfortable but choice of food, given that this was the homebound leg, was disappointing. The flight was punctual and pleasant and I would recommend this carrier on any route, particularly compared to the 'competition' Iberia, which is a disgrace to Spain. The flight was only about 60% full, so I hope they are going to find it economically sustainable.

Vueling Airlines review by Eric Laurent

25 February 2008  Customer Trip Rating :

CDG-MAD. Very pleasant flight with pleasant FAs . Both flights on time. Check in at CDG and MAD was a breeze (but no possibility to print your boarding pass for the flight from Paris). Service is OK.

Vueling Airlines review by Francis Murphy

7 February 2008  Customer Trip Rating :

Granada/BCN return. Excellent airline, new planes ,good staff and food ok for one hour flight.

Vueling Airlines review by S Stabros

17 January 2008  Customer Trip Rating :

ATH-MAD. Excellent airline! Brand new aircraft, departure on time, very easy web site and online- booking. Friendly crew and professional. Arrive 10 minutes ahead of schedule. Very competitive prices.

Vueling Airlines review by Hans Lambrecht

9 January 2008  Customer Trip Rating :

I flew Vueling Airlines from Brussels to Barcelona the end of December 2007. It was a mixed experience. Booking through their website was very easy and convenient. They even sent a reminder email the day before the flight. I remembered the new Airbus 320's which are shown and described on their website. Big surprise at Brussels Airport when we boarded a very old and dodgy looking Boeing 737-300. This aircraft belonged to Hola Airlines. This seemed to be a Spanish airline but is even not listed on this website. It was announced that they operated the flight due to technical reasons. On top of the terrible condition of the aircraft, the staff shared the same quality. The return flight was great. This time with a Vueling aircraft and staff. I can only confirm the comments of the previous writer. For the return flight they deserve 5 stars. Unfortunately, I have to reduce that good mark thanks to their unworthy partner.