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Viking Airlines customer review :  25 July 2010 by L Cooper   (UK)

Gatwick - Samos. Flights a little delayed, but to be expected on a charter airline during the summer. Meals not brilliant. Cabin crew very attentive. The aircraft was clean and modern but a little annoying that we had to listen to every announcement in English and French.

Viking Airlines customer review :  25 July 2010 by A Jones   (UK)

Manchester to Kos with Viking. My overall view of this airline echoes the comments of other passengers - truly awful. Paid extra to be sat together only to be told at check in that we would be given two aisle seats which were across from each other and therefore this constituted sitting together. Due to leave at 5am only to be told once on the plane that Kos airport were not accepting anymore than 4 flights per hour and that we had missed our slot (despite being the first flight that day). We therefore had to sit on the plane on the tarmac for an hour and a half before leaving. No drinks or food offered during this time. When we eventually left, service was appalling - after an hour the crew had only served 6 rows of passengers. Food limited but not really over priced. No entertainment and only 2 toilets for the whole plane. On return journey only one check in desk was open for 180 passengers, therefore queues horrific and slow moving. Delayed departure due to late incoming flight from UK. Then rushed onto the aircraft and told to hurry up as they did not want to miss the departure slot. We were then left to sit on the tarmac again waiting for clearance for a further half an hour. Arrived home an hour and a half late. Will avoid this airline like the plague in future - would rather stick pins in both eyes than fly with them again.

Viking Airlines customer review :  25 July 2010 by Shirley Wallace   (UK)

Just three words - do not use. I just had to book my brother and his wife and two infants onto a Ryanair flight to get them back home. Return Viking flight due to leave Las Palmas Gran Canaria at 1210hrs, when the arrived at the airport at 9.30am there was no Viking Check- in Desk and when then went to the BAA terminal, they were told there was no Viking flight leaving on that day. The booking confirmation return flight was listed as flight no. VIK K0000, which is itself is a little suspicious. Couldn't get through to Viking, phoned Glasgow Airport and then BAA Travel Service who was the booking agent and they could not contact them either, stating maybe it was because it was a Saturday. They checked system, kept me hanging on for half an hour, then they said to go ahead and book an alternative flight. Only problem was the alternative one-way flight was 1.5 times the cost of the return flights from Viking. Viking Airlines should not be in business - it is evident from the return flight number that they did not have a flight arranged for the return leg. Please check your tickets for the return flight number if you have already booked!

Viking Airlines customer review :  24 July 2010 by G Kenny   (UK)

Returned finally yesterday from Skiathos. 2 weeks ago our 6am flight from Manchester was delayed indefinitely due to crack in door. Our rep got us on a Monarch flight 4 hrs later. Others had a 20 hour delay! On return, Manchester flight cancelled (no reason given). Put on flight to Bristol then coach back to Manchester Airport. 3 hours before given a drink or bite to eat on flight. Worst flight in an old XL plane we have ever been on. Viking, you should be ashamed of yourselves.

Viking Airlines customer review :  24 July 2010 by Paul Wilson   (UK)

Glasgow to Tenerife and back. Never heard of Viking before and they didn't do much to increase my confidence. No meals available, just expensive snacks. We had a long delay going out - what annoyed us were different stories about the reason for the delay, it was either strikes, early airport closures or maintenance work. We had all three given separately as reasons. Staff were strange - a bit like people that failed to get jobs with other airlines. Whilst it did not affect our journey, it is a bit weird that they insist (as they are Canadian owned) on doing the safety talk in French.

Viking Airlines customer review :  22 July 2010 by M Evans   (UK)

Just returned from Corfu, delayed 4 hours outbound, 1.5 hours inbound no real attempt to apologise to travellers or explanation given. No inflight entertainment, nothing for kids, staff need a lesson in customer care.

Viking Airlines customer review :  22 July 2010 by R Arbuckle   (UK)

Edinburgh to Rhodes via Belfast. I thought I was flying with Monarch but received new flight times with Viking. Turned up on time to find flight delayed and discovered for the first time that this was not a straight flight to Rhodes but via Belfast. After a last minute change of departure gate sat down on the plane amoung a group of tired and unhappy Irish passengers who had been sitting on the runway waiting for us for the last hour. Told to sit in any seat until Belfast where we would move to the seats on our tickets. Further 45 minute delay waiting for paperwork to take off at Belfast. Arrived in Rhodes 6.5 hours later. No inflight entertainment and all taped announcements made in English and French? Return delayed at Rhodes no explanation, obviously waiting for the late plane from Belfast. One hour late we make a very fast boarding. Same crew as the week before. Captain explains we will be leaving in 20 minutes once we have clearance. 30 minutes later we have missed our departure time and the next one will be in 1 hour 40 minutes. Touched down in Edinburgh 1.5hrs late then had to wait for another hour for luggage to appear, something to do with baggage not being properly packed at Rhodes. The most irritating thing about this sorry tale of incompetence is that it is a regular occurrence. I will make a point of avoiding this airline in the future and feel sorry for the staff who have to work for such an incompetent outfit.

Viking Airlines customer review :  21 July 2010 by J Keaney   (UK)

Manchester to Tenerife, cabin staff helpful - although no meals, could buy snacks, drinks etc, slightly expensive and long time to wait after ordering but hot which was good. Check-in on return not open due to wrong time on return leg information.

Viking Airlines customer review :  20 July 2010 by I King   (UK)

Gatwick to Kefalonia return, both flights on time. Food the usual airline stuff. Cabin crew were OK.

Viking Airlines customer review :  19 July 2010 by J Hawkes   (UK)

Both outward and inward flights were on time and no problem with the plane - just the staff - particularly on the outward journey. At Gatwick we were told we would be going to Skiathos via Lemnos but we went straight to Skiathos. The in flight announcements said we were going to Zianthos (another part of Greece). Confused so we asked the hostess where were we going to and she said she didn't know! Most of the announcements were very poor and cut short mid sentence! Some vegetarians near to us asked for a veggie breakfast and were told there weren't any so 'just take the bacon out of your breakfast meal'! Our holiday package include the meals but when we asked for tea/coffee on the inward journey (despite being given milk and sugar) were told there wouldn't be any on this flight! Through choice I would not opt for this airline. They need to smarten up their act if they are to survive!

Viking Airlines customer review :  17 July 2010 by M Bryden   (UK)

Due to fly to Paphos 4th July from Glasgow - delayed 23hrs as they gave our plane to go to another destination, due to their aircraft having technical difficulties. On return, we were delayed again for 2.5 hours - we lost a whole day and were only going for 1 week. Never again.

Viking Airlines customer review :  17 July 2010 by M Morrison   (UK)

Gatwick to Heraklion. Both flights on time, we had the Canadian leased aircraft which was clean, leather seats and loads of leg room. Cabin crew friendly and efficient. From comments on here it seems that if they are good they are very good but if they are bad they are very bad - no middle ground.

Viking Airlines customer review :  16 July 2010 by G Edwards   (UK)

Manchester to Heraklion. Got a letter a week before saying flights had changed to be about 7 hours earlier which is good I suppose - reason for this was that flight was going via Belfast which made a 6.5 hour round trip - and we weren't even told! Tape holding bits of the plastic panels on the inside of the plane, it was so bad it was literally laughable. Cabin crew could hardly speak English and weren't very helpful.

Viking Airlines customer review :  16 July 2010 by B Murphy   (UK)

Delayed due to technical fault by 4.5hrs. Twenty mins after takeoff problem with front cabin door had to return to Edinburgh airport and circle for 1 hour to dump fuel then informed no one available to fix door need to fly to Glasgow. Delayed there for a further 6.5hrs eventually got an aircraft that was going to Paphos - passengers for this flight were told there was a technical problem with the aircraft were instructed to come back next day. After they had left the departure lounge, we were told we would be boarding the aircraft for our flight to Italy.