AIR VANUATU review : 22 February 2010 by Rathin Roy

Customer Rating : 4/5

Brisbane-Portavila and then Portavila-Sydney economy class. Excellent service good recline of seat in economy, nice inflight reading material. All in all a superb service.

AIR VANUATU review : 17 September 2008 : by Anthony Gibbons

Customer Rating : 4/5

Auckland- Vila return. Out in Business and return in economy. Service on both sectors friendly and efficient - business class was in most respects a good experience with exception of the terrible seat pitch. Not a true business class pitch but sectors flown are mostly under 3 hours. Pitch more like about 35-38 inches, felt like a premium economy seat pitch. Return food average economy fodder (who wants to eat a full dinner service at 2.00 am). Crew excellent. All in all Air Van are a very good little operator with newish 737-800. Would recommend despite the abysmal seat pitch in J class.

AIR VANUATU review : 12 September 2008 : by M Reisinger

Customer Rating : 4/5

Economy class from Brisbane to Santo return. The crew tried its best to make the journey most comfortable with decent food and a few rounds of drinks including wines and champagne. FA's smiling. The 737-800 seemed to be new. The entertainment system consisted of music programme and advertisements on Vanuatu which is okay for a 3-hour-flight.

AIR VANUATU review : 27 August 2008 : by Henry Tib

Customer Rating : 4/5

Syd-Vli-Syd on new tropical livery 738. Comfortable leather seats with good legroom. Service with good choice of beverages followed by a hot meal. Cabin crew in attendance and responded with a smile to all passenger requests.

Air Vanuatu review by Claus Dirnberger

22 May 2007  Customer Trip Rating :

SYD-VLI-SYD in business class. I agree with others comments on the service and friendliness of the airline, but Air Vanuatu must do something to improve their business class seats - although they are wide enough, the pitch is dismal and does not even allow a footrest. I would urge Air Vanuatu to at least upgrade to Air Pacific standards, ie a 50 inch pitch and seats with a proper footrest. Otherwise I can only commend the airline.

Air Vanuatu review by Peter Cox

24 April 2007  Customer Trip Rating :

4 flights with Air Vanuatu Sydney - Vila return in the last 6 months. Once the seat belt sign goes off they start their cabin service within 60 seconds not hiding behind a curtain for 30 minutes. Also when you hit the call button the longest time it has taken to get service was less than a minute.

Air Vanuatu review by D Voss

15 April 2007   Customer Trip Rating : n/a

BNE-VLI Economy, VLI-BNE Business, A great old style service airline, reminiscent of Ansett or Qantas years ago, the economy flight comes with full meal and drink service and extra requests are no problem, even on this 2.5 hour flight, seating was about the same as you'd expect on a 737 domestic service. On the return we paid at the airport for an upgrade (cheaper than booking in advance if you are prepared to take the chance), for the $A200 extra you get the priceless opportunity to wait in the airconditioned lounge rather than the Pt Vila departure lounge with its slow fans and 99%humidity. On board the food choice was excellent for a 3 hour flight, 2 course meal and then they bring out fresh cheese and fruit selection, and easter eggs for the holiday, nothing was a problem. The seats are wider but not much leg room. Only the IFE is limited, but its free. There is no better short international flight airline than Air Vanuatu.

Air Vanuatu review by Alexander Law

23 January 2006

SYD-VLI return and VLI-TAH. Long flight on Air Van's 737 was nice and clean. Seats were okay, maybe cramped for anyone over 175cm. Flight attendants were very positive and helpful, with full meal services for both main flights and on schedule service. Best way to fly to Vanuatu.

Air Vanuatu review by C Surovek

8 January 2006

AKL-VLI and VLI-NAN. Both flight serviced by Air Vanuatu's 737. Aircraft was clean, seats a little cramped -- but the warm and very helpful flight attendants definitely made up for it. Full meal services on both flights (even with VLI-NAN being only 1 hour and 20 minutes!) Great selection of drinks with two types of red and white wine. On time arrivals. Great airline! Its a shame they don't have a larger network. I travel often to the South Pacific and would definitely fly Air Vanuatu more.

Air Vanuatu review by  William Caradus

26 April 2005

Auckland to Port Vila. Seats a little cramped, but fairly comfortable. FA's were friendly and efficient. Food was fabulous - choice of two meals. Great selection of drinks. On return flight, again had choice of two breakfast meals, delicious. Only gripe is the airport, not the airline. On arrival into Vila, it's a long wait for customs, and it's hot, with ceiling fans which don't do anything.

Air Vanuatu review by  Phil Schubert

13 December 2004

Travelled Brisbane-VLI-Brisbane in January. Very competant and friendly crew and check in. Food was great and for a short flight it was wonderful. Being slow, we were at the back of the immigration queue but were nonetheless well entertained by the welcome band. Didn't find seats too cramped at all, cosy perhaps.

Air Vanuatu review by  Colin Benbow

16 June 2004

Flew Sydney Port Vila Sydney, a little cramped in Economy class but copable with for 4 hours. Overall an excellent airline offering a good standard of service.

Air Vanuatu review by  R Ellis

28 April 2004

Flew Air Vanuatu from Fiji-Port Vila-Auckland on a B737-300. All departures on time. Meal & drink service swift. Crew fairly friendly. Seats a little cramped in economy. No PTV's. Pilot's manouver plane like a car - very swift taxiing and turns. Flights all under 3 hours. Overall, a good no- nonsense air shuttle service to Port Vila.

Air Vanuatu review by  Andrew Peteru

17 April 2004

Great inflight magazine outlining the many amazing tourist attractions of Vanuatu and on board duty free shopping is average, but not available on the short routes (Nadi - Vila). Travelled this route frequently on this airline's sole 737-300 since 1999 - last trip in January 2004. Has maintained a nice French/Anglo feeling by the all Ni-Vanuatu crew, who are tri-lingual (English, French, and Bislama - Local Pidgen English). Airline also leases aircraft to Air Solomon for flights to Honiara and Brisbane.

IMPORTANT NOTE