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Vanguard Airlines Passenger Reviews and Vanguard Airlines Customer Trip Reports
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Vanguard Airlines - by S Allen
23 October 2002
I was very disturbed to hear of Vanguard Airlines suspension of Flights. As a frequent flier,
I flew
Vanguard whenever possible. Vanguard should remain very proud!! They Employees were quite
exceptional and have the best Flight Crews I have ever experienced - always full of smiles, very
helpful, and all around fun. As I do hear of Vanguard trying to get back into the air, I wish every
employee nothing but the best. I have my fingers crossed for you all. Thanks for the pleasant
experiences.
Vanguard Airlines - by M Kessler
05 August 2002
I am hoping Vanguard Airlines can come back. I have flown several times on Vanguard. Everyone
was pleasant from the Ticket Agents, Flight Attendants & Pilots. The planes were exceptionally
clean & comfortable. The attendants were always friendly & helpful. I for one never look for a
"meal" on a 3 hour flight, so snacks & a drink is all one needs. You can eat when you get to your
destination. For a small airline trying to make it, I understood the changes in routes it had made
over the past 8 years & if they had to cancel flights due to weather or grounding a plane for
mechanical problems, due to the number of planes they had, it could be a little trying for the
traveler if a flight was cancelled, delayed, etc. compared to the larger airlines. But this happens
with all airlines, it's part of traveling, always prepare for Plan B.
Vanguard Airlines - by G Hunter
31 July 2002
While it is a shame to see Vanguard fly into bankruptcy, their fate was sealed quite sometime ago.
Their name in marketing circles - everyone thought this was more like an insurance company or a
brokerage house. They would enter and exit markets on a regular basis, so that no traveler even had
knowledge of their route structure. They were operating as a low fare carrier to destinations
that they had so much competition, it was almost impossible for them to get any higher business fare
travelers. Instead of bringing low fare thru-plane service to markets with no low fare
carriers, they remained in markets with lots of competition, and all non-stop service (the Southwest
Theory - thru plane service is better than hub and spoke) Why not some routings such as
MSP-MCI-COS-OAK. This would have opened up low fare service from MSP to MCI, to COS and to OAK, and provided
direct thru plane service in each market "BUT" above all, they would need
consisency, on time
service & reliability.
Vanguard Airlines - by E Lam
19 June 2002
This is a pretty small airline with very simple service, but i must say the legroom in Economy is
probably one of the most generous in the industry. I flew with Vanguard Airlines on 8 flights in
2001 and feel that on short trips that are less that 3 hours, Vanguard is not a bad choice since you
wont get anything more on domestic flights with other carriers anyway.
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