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UTair Aviation Passenger Reviews and UTair Aviation Customer Trip Reports


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Customer Review scoring : UTair Aviation
7 out of 10  7 out of 10
5 reviews

 



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UTair Aviation customer review :  20 August 2013 by Georgios Vrontos   (Greece)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

ODS-IEV on a new ATR, having small screens for the safe announcements and you can see some comics during the 1 hour 15 minutes flight. Flight was full but service was ok - they offered refreshment. Staff were very friendly, and we were on time. Overall very nice experience.


UTair Aviation customer review :  29 November 2012 by Vladimir Rouvinski   (Colombia)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Vnukovo-Irkutsk. An eventful and enjoyable flight. Everything went smoothly. Vnukovo is the closest airport to the city centre and it has also a convenient train connection (the train departs from the Kievsky train station). This helps to avoid the usual heavy traffic of Moscow. UTair uses a new terminal A, which is quite handy. It is likely that UTair is the only airline which uses a wide-body B767 on this route and the plane seems to be a relatively new and well-maintained one. Friendly flight attendants, the flight was on-time, onboard catering is not superb but it was OK. Would fly them again.


UTair Aviation customer review :  8 August 2012 by Yevheniy Kahanovych   (Ukraine)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

I had two short hops between IEV and DOK. Planes brand new ATR. Seat pitch is so so, no recline. Overall comfort level was ok. They served a snack which looked uninspiring, so I skipped it. The free bar service only consisted of soft drinks. Flights out and back were on time. Considering very reasonable ticket prices, will use again for flights up to 2 hours long.


UTair Aviation customer review :  12 October 2011 by Vassily Sidorov   (Russia)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Moscow to St Petersburg. Flight was OK, food was better than MANY airlines for flights that short. check in for the flight was awfully organized. Several registration points were shared between a number of UTAir flights, but obviously weren't enough as there were crowds of passengers. The personnel were slow: I spent about 30 minutes in line. The business class point was empty but the lady who worked there refused to register anyone else even late passengers and just kept reading something. It was not before people had started calling for the representative realizing they were being late for boarding, that the situation improved more or less. I arrived 3 hours before the flight and finally managed to register only 10 minutes before the registration was closed.


UTair Aviation customer review :  22 December 2010 by T Waters   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Tu154 Moscow- St Petersburg. Creature comforts not up to modern aircraft standards, but superb real experience. Food quite good and service good. Do it before the Tu154s become a thing of the past!





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