US AIRWAYS review :  24 July 2009 by C Presson   (USA)

Charlotte to Stockholm via Philadelphia was a good experience. Redeemed miles on this route with no difficulty. Since it was international, no baggage fees on the domestic legs. The staff onboard were attentive, and food surprisingly good. The flight back from Stockholm to Phil was delayed by 3 hours, and since I had a close connection I was worried. When I arrived in Phil US Airways ticketing agents greeted us before customs and handed out new boarding passes for those of us who might have missed our connections, saving time in the ticketing lines. My only complaint was that this was done entirely without consulting the passengers, so those who might have had other preferences had no choice. But this is minor in the scope of things, and I was impressed by the US Airways initiative in taking care of this for us.

US AIRWAYS review :  24 July 2009 by P v.Clifton   (UK)

LGW-CLT-XNA return. I have done this trip three times in the past 7 month, all trips satisfactory. FA's friendly and food satisfactory, even if alcohol pretty pricey. My only gripe would be space - a little cramped for 7-8 hour flights but you get what you pay for.

US AIRWAYS review :  21 July 2009 by Mario Pabon   (Puerto Rico)

San Juan to Amsterdam via Philadelphia, with a return from Paris to Philadelphia, a stopover, and a flight from PHL to San Juan. On the way to Amsterdam, they used a 757 airplane (3-3 seats, one aisle) which would be ok for a 2 hr flight but not for an 8 hr flight. The narrowest seats ever, no individual entertainment but old fashioned overhead monitors, only one movie and you had to pay for the headsets. The food was basically snacks, and you had to pay for the alcoholic drinks at $7. Again, on domestic flights this would seem normal, but on an 8 hour/$900 ticket it should not be (it was not on Continental or American when I flew them). On the way back from Paris, the plane was a 2 aisle, but the seats were still incredibly narrow, and the food had the same lack of quality it had on the other flight. At least there were individual monitors with movies and tv programs. Philly to SJU the only way to describe the treatment is like Cattle. They make you check in at the international terminal (Terminal A), but the plane departs from Terminal C, so you have quite a hike after checking in. There are plenty of kiosks to check in electronically, but not an individual person to take the bags after you use the monitor, so you have to get in line with all those who do not know how to use a monitor. They had a weight limitation, which I never heard of anywhere in their documentation, and charged $20.00 for the checked bag. Again the narrow seats, lackluster foods and no music or video on a 4 hr flight.

US AIRWAYS review :  20 July 2009 by Brian O'Connell   (USA)

MHT-DCA and back for a one night trip. Embraer aircraft I flew on were relatively clean save some wear and tear on the seats, and crews were professional. I guess it all boils down to circumstance, sometimes you get good crews, sometimes not, but that's the nature of the beast.

US AIRWAYS review :  17 July 2009 by C Kay   (UK)

SFO-Vegas-SFO. Both flights on time. Seat comfortable for short flight, reasonable amount of space, and aircraft in good condition. Overall they delivered what I expected.

US AIRWAYS review :  14 July 2009 by L Nutial   (US)

I have no choice but to use US Airways out of Greenville when flying up to Pittsburgh. They are continuously late and give no explanation for a two hour delay that caused me to miss my flight in Philadelphia. If I didn't have to use this airline I would never use them again.

US AIRWAYS review :  13 July 2009 by D. Graham   (Australia)

ABQ-PHX-LAS-PHX-LAX and pleasantly surprised. Aircraft (A319/320) were clean and looked renewed. FA's efficient if not overly friendly. Boarding efficient. All Star Gold privileges were provided automatically. Checked 3 bags at no cost.

US AIRWAYS review :  8 July 2009 by B Adams   (USA)

Terrible. Just can't stress that word enough. I fly US Airways each week because they are the only airline with non-stop service between Philadelphia and Greenville SC. Each week there is a delay, and the US Airways customer service line is terribly unhelpful. The flight attendants are rude, the coffee maker on the morning flight is usually broken, and we even had a delayed flight because the toilet was out of order. I tried contacting CEO Doug Parker  but no response. If you have a choice between US Airways and another airline, I would suggest steering clear of US Airways. They really are that bad (at best your flights will be delayed, and at worst, your luggage lost, flight cancelled, you will be bumped and yelled at by flight attendants.

US AIRWAYS review :  5 July 2009 by Elizabeth Carlson   (USA)

I haven't experienced flight attendants as rude, confrontational, and non-helpful since a trip on American Airlines in 1983. I specifically remember the experience and did not fly that airline again for 20+ years. Nevertheless, I don't think any passage of time will persuade me to fly US Airways again. The flight from Philadelphia to Athens this past week tops my previous experience with flight attendants outright intent on treating passengers as poorly as possible.

US AIRWAYS review :  4 July 2009 by Nikolas Franker   (Spain)

PHL-MAD, old and dirty plane (A330-300), economy seats deadly weapons for anyone beyond dwarf, extremely disgusting food. Relatively cheap, but very unpleasant.

US AIRWAYS review :  3 July 2009 by Joseph Schroeder   (USA)

Do to a mix up with arrival times I had to reschedule a flight from PHX to PSP. I needed a later flight than the one I had reservations for. US Airways was happy to book me on a later flight for $390! I could fly across the country for the same amount. PHX to PSP is 360 miles. I had no choice in the matter and paid. US Airways has lost me as a customer forever. Buyer beware.

US AIRWAYS review :  29 June 2009 by L Curvey   (USA)

US Airways is a complete failure. I advise others to not volunteer a seat on one of the consistently overbooked flights. So greedy this airline that they oversell flights, ask for volunteers and then do not provided the promised travel voucher when the reserved seat is given away. To the stranded passenger, the airline offers no accommodations. US Airways charges for pillows, blankets, food and of course the first and second checked bag. US Airways is only concerned with their bottom line and could care less about the paying customer or travel experience.

US AIRWAYS review :  29 June 2009 by H Visser   (Netherlands)

AMS-LGA via PHL. AMS-PHL great. PHL-LGA 4 hour delay, LGA-PHL 1 hour, PHL-AMS became PHL-DUB- DUS! A delay of 13 hours and landed at a different airport. Food disgusting, FA's looked like they were done with their boss. Food offering while waiting - 5 Euros, which doesn't even get you McDonalds. Ticket was cheap, but not worth the hassle. Even Transavia did a better job.