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United Airways Customer Reviews and United Airways Passenger Trip Reports

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Customer Review scoring : United Airways
4.5 out of 10  4.5 out of 10
2 reviews
 

 



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United Airways customer review :  11 December 2010 by John Henderson (Bangladesh)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

KTM to DAC with United Airways as seats on Biman weren't available. Check in was chaotic, the ground staff seemed ill prepared to deal with the check in process. Boarding took place on time, but we then sat on the stand for 90 minutes with no information as to what was going on. Aircraft was an MD 80 in relatively good condition, however staff were rude and inattentive, shouting at passengers to sit down, and virtually throwing out the food to passengers. Food itself was not appetising, cold deep fried snacks. My request for vegetarian was met with "we only have chicken I'm sure that will do". On arrival at DAC waited over one hour for baggage. Not a pleasant experience, and they have a long way to go before they meet their claims of treating you as an 'honoured guest'.


United Airways customer review :  14 April 2009 by Dave Stanley  (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Flights to Cox's Bazar and Borisal from Dhaka. The aircraft are de Havilland Dash 8''s and are in good condition. The flights flew roughly as scheduled and overall were very good. Basic snacks (crisps etc) were provided on the flight, which was appropriate since the flights are well under an hour.



 


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