Its fellow passengers! Once upon a time, airline passengers generally knew what they were doing and had
the good manners to appreciate the well-being of those sitting close-by around them. Not any more - lack of
consideration when shoving their seat back, talking loudly over safety demonstrations, abusing flight crew for
delays due to bad weather, not bothering to find out what code-share flights mean, etc etc.
Roger Stone (Australia) 27 May 2012
Airlines that configure the economy section with an extra seat abreast
from the industry norm. Emirates, Etihad Airways, Air France amongst others put 10 abreast (3x4x3) on the B777 where its
normal to have 9 across. UK Charter airlines do the same on A330 (9 across instead of 8across). If airlines don't show seat maps on
their websites - they have something to hide. Beware.
Michael Davies (UK) 5 December 2011
No one has had the guts to mention the regular airline passenger hate - the wet toilet floor! Why does this
happen? Can passengers not hit the bowl? On a recent flight LHR to JFK on BA two toilets on a 747 had puddles on
the floor. I think that airlines should put up a notice "Stand up closer, its shorter than you think!"
Ed Shield (UK) 10 October 2011
The person in the next seat who monopolizes the arm rest and pushes his/her elbows into your space.
C Andrade (India) 6 October 2011
Airfares that are quoted, at least in North America, without so called taxes and fees included. These fees are
mostly an integral part of the airfare, so why leaving them as an extra? This week's special on one site is
Toronto to Frankfurt RT for 99$ plus 622$ taxes and fees. This sounds ridiculous to me.
L Fontana (Canada) 5 October 2011
Passengers reclining seats abruptly - I don't know why an announcement can't be made at mealtimes for everyone to
put their seats upright. People using my seat to pull themselves up, being kicked in the back by children swinging
their legs. Oversized luggage being crammed into overhead lockers - why can't such luggage be stopped at the gate
and put into the hold? Disembarkation is a scrum - but what maddens me is people who take ages to get their stuff
out of the locker and hold up the rest of those who are trying to get off the plane.
J Bentley (UK) 5 October 2011
Boarding calls being made or screens showing final call when the flight hasn't actually started boarding, or in
some cases, the aircraft hasn't even arrived at the gate yet.
Andrew Coogans (UK) 5 October 2011
Getting on a plane from Country X and the cabin staff refusing to speak that country's national language.
Kurt Mueller (UK) 14 September 2011
I have to agree with the other comments about passengers and their seat backs in economy, especially during
long-haul flights or during meals. An inability to wait for your section of the plane to be called for boarding in
airports that do call sections is also irritating. I've been through many airports that have no
apparent system for boarding: one calls out the back rows and then nothing else because of those passengers,
another shows a sign indicating boarding when not boarding, another assumes you know your boarding time and
makes no announcement whatsoever. Paying for what shouldn't be extras, like bringing bags and eating food on
the flight, is a ridiculous cash-grab on the airlines' behalf. Listing prices that are nowhere near what you
actually wind up paying for the flight after fees and taxes.
F Arie (Canada) 6 September 2011
I hate these passengers that board the plane with clearly oversize baggage that is forced into the overhead lockers
leaving no room for my legit sized bag. I recently saw a young man try to take a surfboard as hand luggage!
Ed Shield (UK) 6 September 2011
When the airline do not offer you a seat reservation upon buying the ticket. I bought a ticket by Turkish Airlines
in June going to Dhaka in September. Still they are not able to give me a reserved seat, and say it is being done
one week ahead of travel. Being a gold card member with another Star Alliance member does not help.
Oddvar Johansen (Norway) 6 September 2011
People who hold up check-in when told by staff that only one carry on is allowed. These people think that they
should be exempted and then stand and argue the point in loud voices, hoping that this will influence staff to
relax the rule.
J Cobcroft (Australia) 6 September 2011
When travelling First of Business your luggage is tagged for Priority handling, it's so annoying when the priority
handling doesn't work and your luggage arrives on the conveyor belt with the delivery of the main cabin luggage
rather than being among the first luggage through.
Darran Burr (UK) 6 September 2011
When you pay for premium boarding and you get on a shuttle bus only to find that you will be the last on the plane!
Matthew Kelly (UK) 8 August 2011
People who stand up before the plane has come to a halt. Do they think they’ll get off the
plane any quicker? Why stand for 10 minutes or more? If I’m not in anyone’s way, eg. a window
seat, I wait until the plane is almost empty and then I get looked at by other passengers as if
they think I’m a criminal waiting for the police!
Colin Birch (UK) 8 May 2011
Anyone reclining their seat in economy, particularly at mealtimes. It is inconsiderate and
rude to the person sitting behind as there simply isn't enough room in economy to recline seat
Steve Clarke (UK) 18 March 2011
Nickle and diming people for everything from basic snacks mid-flight on long-hauls, alcohol,
and luggage fees. I cannot understand why the airlines just don't just charge more for the
ticket, the price that is required for these things. Then everyone can have a good flying
experience, hassle-free. If you can't afford to fly, then don't.
Brian Smith (Japan) 14 March 2011
Paying for extra legroom and then have people stand in that space you have just paid extra money for
to stretch or talk.
M Graham (UK) 9 March 2011
It's irritating when you book a flight with your preferred airline and it's a code-share with
another airline that does not provide the same (high) level of service.
S Potts (Netherlands) 5 March 2011
Why do people have to recline their seats fully and then sit forward in them? Not returning
seats to semi-upright at least during meals in inconsiderate.
Claude Roederer (Australia) 28 February 2011
The wonderfully inconsiderate pax who insist on wearing their backpacks while boarding the plane and
whack everybody already sitting in an aisle seat in the head when they turn. And of course, they
also take up double space in the airport transfer buses.
Andrew Mueller (Germany) 14 February 2011
Airline websites that give you 15 minutes to book a flight, fine if its just for you but when
you have a family of six to book in, you feel you are in a race against time.. When the 15
minutes is up, you are put back to the home page of the airline , whether you have finished or
not I had a very stressful time booking the flight instead of it being enjoyable and exciting
time. It would be nice if they had a pop up asking if you would like more time.
Tracey Ferreira (UK) 26 January 2011
Passengers who use their electronic devices when they've been told not to do so due to safety concerns. This usually occurs under an altitude of 10,000 feet after takeoff or prior to
Jeff Lemon (USA) 26 January 2011
Passengers who don't understand security procedures and delay everybody else in the queue behind them.
David Griffiths (UK) 4 January 2011
Transit in Frankfurt. A terrible experience. It's like running around in a labyrinth. Up, down, right, left, with very confusing signs. I always chose Munich.
Oddvar Johansen (Norway) 1 January 2011
Passengers that seem unable to cover their face when they cough or sneeze. Normally they are right behind you and seem to delight in sneezing down your neck.
F Timpson (UK) 20 December 2010
Airline magazines that constantly remind passengers to drink lots of water - and cabin crews
that never bring it.
Iain Williamson (Finland) 5 December 2010
One thing that gets on my nerves is the frantic search in the overhead bin that takes place
soon after take-off. Couldn't these people think of what they need before pushing everything
up there and then disturbing everyone with their searches and banging of the doors one after
J Harvey (Canada) 28 November 2010
The erosion of the one-piece-of-cabin-baggage-per-person rule. Especially flying out of Dubai
to certain destinations the amount of duty free rubbish that is brought on board on top of the
one permitted small case is beyond belief.
Kurt Müller (Germany) 26 November 2010
Airline advertising and their websites that oversell great service which never lives up to
Alan Wan (UK) 26 November 2010
People who use your headrest as a handrail and also feel the need to grab a chunk of your hair
at the same time. I also agree with a previous contributor with reference to some passengers
being very loud. I recently had one of the seats at the rear of a 747 and due to the space
behind, many passengers decided to use this space as a social area which is no big deal, but
when these people (who seem incapable of talking normally but feel the need to shout) use my
headrest as a support and keep me awake during an overnight flight, that is just downright
rude. As for those who board with their metal framed backpacks still mounted on their backs
who are oblivious to the fact that they virtually decapitate every pax in an aisle seat when
making their way up the cabin.
David Passmore (UK) 26 November 2010
I hate the idea of priority boarding which the low cost airlines use. It causes mad scrums at
the boarding gates and it's just a waste of time for just paying £4 to £8 per person, per one
way flight to just board the aircraft first when everyone gets a seat on the aircraft.
Joe Ross (UK) 24 November 2010
Passengers who unfasten their seatbelts after landing before the 'fasten seat belt sign' has been turned off. Often hear the clicking of belts being undone before the aircraft has left
the runway let alone reached its stand. Passengers who use mobile phones before they reach the terminal, especially when being bussed or walking across the apron. Let alone those who
use a blackberry during take off landing and taxi, even though they are told they cannot. Like others I hate those airlines which choose not to include taxes in the fare you first see.
By the time a £6 each way fare is totted up it suddenly becomes £85-£90. Misleading and unnecessary.
Richard Mortara (UK) 21 November 2010
I strongly dislike the idea of baggage fees. They are exorbitant and make air travel very expensive. They also mean that passengers try to carry much larger carry-on bags on board and try
to get them into the overhead lockers.
Adrian Jenkins (New Zealand) 11 November 2010
My dislike - CRJ Regional Jets. Narrow fuselage means narrow seats. Airlines like to
configure these jets so passengers are squeezed in both front to back and side to side. They have miniscule overhead bins so a standard size carry on bag has to be gate checked. This can
be a great inconvenience if one has a tight connection to make due to delays or booking. All in all I shall avoid these planes in the future.
Bill Burke (USA) 1 November 2010
One of the most annoying yet common situations - when boarding, an announcement is first made
about boarding in an orderly manner according to row numbers; then, the initial announcement is made for rows x to y - then nothing. You are left to "hang around" near the check-in and
guess when it may be appropriate to board. Especially irritating when it's a large aircraft and one is concerned about there being enough room in the overhead bins.
Vineet Bapat (Canada) 30 October 2010
Ever since 9/11 I am still mortified by home-bred American's who take scissors, nail files and
other sharp objects with them, only to have them taken away at the security check point. Then they act like they're being insulted because it shouldn't happen to them. I have witnessed
many of these folks yell at TSA staff because they believe they should never be singled out.
Tony Singh (USA) 30 October 2010
Seat back entertainment with touchscreens. Now, as well as kicking the back of your seat,
passengers (especially kids playing games) can now thump it for hour after hour.