Air Transat review - by Mark Burton

18 July 2006

I think Air Transat has a confused offering - is it a full-service, full price airline or a low-cost carrier? Although some of its lead prices are fairly cheap, they're not as low as Zoom on the same routes (I few London Gatwick to Toronto) and there's a club-class option. I few out Club, back Economy. Economy is fairly cramped but with attentive and pleasant staff it's a reasonable deal, held back only by the prices being quite high for what you get (cramped seats, no individual TV screens and hence choice of in-flight entertainment). Although I'm generally willing to pay extra for Club to get the greater legroom and seat width, other parts of the package disappointed me. I can just about live with the lack of choice of movie in economy (not great for long- haul) but not when it's the same in Club. Also, they claim to offer a choice of four meals in Club but they carry only 20 meals for 20 passengers so if you're near the back you don't get a choice. There are elements of Air Transat that feel like a low-cost carrier, having to pay 50p for headphones) but there are others that seem like a full-fare carrier (the existence of Club, even if it's disappointing, the attentive and pleasant staff and the high fares).

Air Transat review - by Michele Cook

26 June 2006

We have just flown Air Transat Club class, from Gatwick to Calgary, returning on 22nd June. We were treated so well this was the best start to any holiday we have ever had. I would recommend them to anyone.

Air Transat review - by Andy Dalton

18 June 2006

Manchester to Toronto in Premium Economy. Priority boarding and luggage, choice of food and drink, plenty of seat space in a comfortable 2-3-3 layout. This meant I arrived relaxed and ahead of the usual build up of queues at immigration. Just one downer. My partner's priority baggage tag was separated from the baggage and therefore did not arrive for quite a while on the belt. I suggest you ask for more than one tag to be attached. If Air Transat read this then sticky labels may be preferable.

Air Transat review - by Jimmy Pidiktakis

12 June 2006

We travelled late May 2006 from Montreal to Athens. I believe in the old saying, you get what you pay for. The seating is very cramped even in the last rows with only two seats instead of three. I learned the hard way, that your comfort and well being is worth more than the couple of hundred dollars you save by not flying a first class airline. The on board entertainment/ meal service become secondary if you are extremely cramped to enjoy them. I spent half the flight standing up near the washrooms in the back, (I am only 5' 9"). The check in at Athens International was very slow, just three agents at the counter for a plane of over three hundred passengers. In fact the line up was by far the longest of any airline in the airport. Being a charter airline, the departure hall is a long way from the main airport building. So be prepared for a long underground passage on moving ramps etc. The choice is yours, pay a little extra and fly with a first class airline or save a few dollars and get packed like a sardine.

Air Transat review - by Ian Carruthers

18 April 2006

Toronto-Punta Cuna return. The small extra charge to sit in the Club Class cabin is worth every cent. As with every flight, no matter the quality of the product, it is made pleasurable or equally miserable by the attitude of the cabin staff. In this instance, on both sectors, the staff couldn't do more, the food and beverage comparable to something like long haul Air Canada domestic business class service. TS have improved the quality of their service over the last few years - and as other contributors have noted, it is unfair to compare Club to international business class products provided by mainline carriers. However - when you consider you have to fork out over $5800 CDN for a full J fare to London and TS charges something in the order of $1200-$1400 CDN for a Club return - there is really no comparison!

Air Transat review - by W FitzGerald

7 April 2006

I've been flying with AT since 2001 from MTL to BRUS/PARIS economy class during Summer, Fall and Spring. I'm about to take my 6th flight with them this Spring. I travel with my spouse and sometimes with our teenager with reserved and unreserved seats and find the seats cramped but acceptable at 5'7'' and 215 lbs. The entertainment is weak but acceptable. The meals tasty and plentiful for supper. The breakfast meal, when served, is sparse by NA standards but considering we arrive in the early morning not a grave concern. I've always found the aircrew and the ground staff at MTL, BRUSS and PARIS to be very pleasant and efficient. We've never had any problems with our baggage and the terminals, save PARIS, are well appointed, user friendly and conveniently located. The links from all terminals are both efficient and thrifty. All in all for the price of the ticket and the convenience of direct point to point service it's very good value for the money when compared to the cost of other airlines and in the case of BRUSS no need to make a connection flight from Paris, London, Amsterdam or Frankfurt. I give this airline 4 out of 5 thumbs up!!

Air Transat review - by M Smith

18 March 2006

London Gatwick to Toronto in Club Transat, Checking at Gatwick was quick at the Club counter where your luggage is priority tagged. At the boarding gate Club passengers are allowed to board the aircraft first. The seats were wide leather with good legroom and recline, supplied with pillow and blankets. Prior to take off you were offered headsets, Canadian newspaper and champagne or orange juice. Left the gate exactly on time. After take off a menu was given followed by drinks promptly served with nibbles in a glass dish and full size tumblers, which were refilled at every opportunity by the very friendly and attentive flight attendants. The two meals served onboard were to a high quality and were very nicely presented on china with blue linen table clothes. Metal cutlery is now also used which is a bonus. Good selection of wine, bread served with the meal and followed by after dinner liquers and hot towels. Inflight Entertainment was good with two movies although all on a main cabin screen. On arrival at Toronto my luggage was on the carousel 10mins after the plane landed. It was a good flight with Air Transat and would recommend paying the extra for Club Transat, as it worth every penny for a comfortable and pleasant flying experience.

Air Transat review - by Veronika Moore

10 February 2006

Flight #543 Holguin, Cuba via Varadero to Toronto. Originally a 3.5 hr. flight from Holguin to Toronto we were advised 2 days before leaving Jan 5 that the return would be thru Varadero and would take about 5 hours. That was bad enough but to receive a cold inadequate sandwich and a cookie was not sufficient sustenance for being on the go since before 8:00 am to arrive in Toronto at 6:30 pm. The sandwich consisted of an elongated bun, some shredded lettuce and a thin slice of roast beef, probably less than 1 oz. One steward in particular was very unfriendly and rebuked us when we asked for 2 water and 2 coffee stating he only heard one coffee ordered. He was reluctant to give us the other cup of coffee. The staff in general did not have a good attitude on this particular flight possibly due to the extra long flight and the need to sell duty-free goods as opposed to servicing the needs of the passengers. We had a continuing flight with West Jet and found their staff much more pleasant and helpful towards everyone. We will certainly reconsider our options for flying to Cuba in the future after this past experience.

Air Transat review - by Steve Adby

6 February 2006

I have flown Air Transat several times from LGW-YVR and back, using the Premium/Club service. It is EXCELLENT (for the price). The cabin crew on every flight have always been the MOST attentive and professional crew I have come across (including BA Club, AA Club and First class, AC club and United Club) - with the great addition of a sense of humour too. The seats are good (though I think I was told that some planes on certain routes have had newer seats installed which are better) and as I am tall (6'4") the leg room is great. However, to any tall people reading, forget the regular/economy cabin - they pack you in and the cabin is nothing more than a cattle wagon (I tried out a seat whilst we were in Calgary). All in all, well worth the extra $.

Air Transat review - by Jean Pritchett

3 February 2006

Manchester-Toronto return. Flights were on time, planes were clean and relatively up to date although not much elbow or leg room. Food was adequate. Cabin crew were friendly and efficient. Films and entertainment very good. Original booking and administration were excellent. The flight is direct from Manchester to Toronto but on the return leg the plane stops in Glasgow to put down passengers, change crews and for the plane to be cleaned. This stop over was a nightmare and caused many complaints, especially from travellers on the outward journey to Manchester. We arrived in Glasgow at 0605 after a shorter than usual flight. We had to disembark and go through arrivals (very long queue) and take our hand baggage through the xray machines. We then had to wait in departures along with other people waiting for the outgoing flight to Toronto via Manchester - and with other travellers waiting for flights to everywhere else. We finally arrived in Manchester just before 10am. It would have been quicker to disembark at Glasgow and travel by road. Why cannot Glasgow airport have a transit lounge ? Alternatively, why cannot transit passengers stay on the plane while it is cleaned? This used to be the case with Canada 3000 or other airlines that were in transit at Glasgow for Manchester. We have never known such a long and tiring stop over. But it probably wasn't Transat's fault.

Air Transat review - by Michael Schnekenburger

30 December 2005

Munich-Vancouver-Frankfurt. The best value you can get for your money. We choose Club Class and were not disappointed. Very friendly attentive staff, enough space, a fine choice of meals and wine. The only thing they could improve is the very small lunch on their night flights to Europe.

Air Transat review - by Sonja Karlsen

11 December 2005

Just returned from a holiday to Toronto with my boyfriend and flew with Air Transat from Manchester. Outbound flight delayed by an hour 'due to a passenger who became ill in Glasgow' where the flight had just come from. Seating space very cramped. I am only 5'3'' and I found it uncomfortable for such a long flight. Onboard films were good - Batman Begins, Wallace and Gromit the curse of the were rabbit and Must Love Dogs. Headphones cheap at 50p but I'd taken my own which I used. Food OK but you never expect a three-course gourmet meal with any airline. It was chicken and rice, a selections of beans, a bread roll and a piece of cake. Soft drinks in plentiful supply at no extra cost. Return journey we flew back via Glasgow. What a nightmare that was. I was expecting to be able to stay on the plane in Glasgow but had to disembark. Arrived at Glasgow att 6.45am. Had to go through security checks all over again. What they thought we could have brought on the plane from boarding in Toronto and a 6hr flight I don't know?! Evenutally reboarded at 8.15am when the flight was due to leave at 8.25am. Finally took off just after 9 and landed at Manchester at 10am - 35 minutes late. Have had better and worse flights. Would possibly fly with Air Transat again but price would have to be right.

Air Transat review - by Robert Harris

6 November 2005

Gla to YYZ return in October. Paid extra for Club and would say that it was worth the extra money in some respects, but not others. The separate check-in was welcome, tho no lounges are available. The food on the outbound journey (breakfast) was barely edible. On the return journey the food was excellent; the main course as good as business class on any airline. Plenty of drinks, and attentive service. The seats are perfectly adequate for the price paid,- a bit like domestic business class on Air Canada- though would have benefited from a footrest. The seat pitch was probably no more than 34". The cabin was very small and cramped, and there was not enough space in overhead lockers. IFE was basic but adequate. Given the cost of the ticket and the quality of product, I think it would be unfair to compare it to Business Class, especially as it is a Charter Airline. Perhaps Premium Economy would be a fairer comparison, although the food and service on the return journey was as good as any Business product. I would fly with them again as an alternative to Economy on a scheduled carrier, but if you want a J/C class experience, you need to pay extra on AC or BA.

Air Transat review - by Anna Amard

20 October 2005

I recently flew from Montreal to Rome return with Air Transat. I have also flown with them Toronto to Glasgow and Toronto to Holguin Cuba in the past year. The only reason anyone would choose this Air Transat is price. Considering this they give good value for money. The usual complaints you come to expect and live with it. The Seats are very very cramped. It is unlikely that you will find space for your hand luggage near your assigned seat which makes for confusion when disembarking. The washrooms are not too plentiful and tend to be quite dirty by the end of a transatlantic flight. The aisles are very cramped so don't expect to make it to the loo when a meal is being served. The meals are mediocre at best and alcoholic drinks cost you $5 CAD. You may or may not get a blanket and no reading material is supplied. You have to pay $1 for earphones and there are not enough screens for everyone to see the movie which is usually not top of the line anyway. Consider this a good time to catch up on your best seller reading. If you do want more leg room without paying the extra for club class you have the option of paying to book your seat in advance. Choose seats by the emergency exit ( usually row 13) The disadvantage here is that you have no seat in front of you to stow things and your tray table which is stowed in your arm rest is very tiny and a tight fit if you are any one whose waist size exceeds 24 inches. The flight attendants are always courteous and kind. There is usually one person who speaks a language other than English connected with the flight destination. On the flight home from Rome one of the passengers was quite ill and needed oxygen and eventually was taken off the plane. This delayed the flight by over an hour. The crew was kind and we were informed of each additional delay caused by this incident. I thought it was well handled. I think Air Transat often gets a bad rap but you get what you pay for which is a low priced Airline that offers basic but friendly service, is usually on time and doesn't lose your luggage.

Air Transat review - by Penny Brass

9 October 2005

Our recent flight Glasgow/Vancouver was OK but Air Transat do not recognise anyone who is over a size 14. However neither are we obese but we both had an extremely uncomfortable flight as a consequence and dreaded the return flight - it having taken our 3 week holiday to get rid of the bruises gained on the outbound flight. In addition, anyone, no matter how experienced (which we thought we were) who can eat a meal in such cramped conditions in a middle seat deserves a medal - or only has one arm. We will ensure that if we go to Canada again we will never fly with Air Transat again. The inflight staff were fine - a shame that we felt like cattle. Glasgow via Manchester to Vancouver (still trying to find the logic there) was 12 hours of great discomfort.

Air Transat review - by Angela Sutherland

7 October 2005

We flew with Air Transat from Manchester to Vancouver, returning from Toronto. We chose to pay the extra for Club class and it was very good value as it calculated out at 30% less than the Air Canada cattle class. The service was excellent with everything advertised being delivered and as a bonus they now tag Club class baggage as priority so it comes off first. This time our wait at baggage reclaim at Manchester was less than 5 minutes; last time (different airline) it was over an hour! They have obviously taken note of the adverse comments posted in 2003 and 2004 and cleaned their act up.

Air Transat review - by Michael White

6 October 2005

Manchester-Toronto and return. Flight from Manchester left and arrived on time so a good start. We prebooked row 26 to get two seats on their own at the back of the A310 aircraft which was slightly more comfortable ,but there were about 25 spare seats on the plane anyway so we could have been ok elsewhere. Seat pitch was a bit tight but seats themselves OK. Breakfast was meatless-no Canadian bacon! and scrambled egg appalling . Cabin service however was polite and attentive throughout. Return trip arrived MAN 30mins early and meal was significantly improved-quite tasty in fact. The flight booked seven months ago was an excellent price so overall I would certainly fly Air Transat again.

Air Transat review - by Scot Hudson

6 October 2005

My wife and I flew Air Transat Glasgow-Toronto return during September. We had the not unusual, problem of being a little over the hold baggage allowance both outward and inward which for some reason was handled differently at each check-in. At Glasgow the sensible approach was adopted whereby, as we had less than 5kg hand baggage, the combined hold and cabin allowances, which were less that the total 60kg permitted, was accepted as ok - however in Toronto the attitude was different albeit the same situation arose. The result was a charge of 63 canadian dollars for being 9Kg overweight on hold baggage with no consideration given to being 11Kg under weight on cabin baggage. No amount of discussion, with rather rude staff, could alter the fact that the baggage was all going on the same aircraft and the combined weight should be the basis on which over-weight should be calculated. One other word of warning - Air Transat do not accept 100 dollar bills inflight although I could find no mention of that in my booking documents. In summary a combination of inconsistency, rude staff in Toronto and rather sullen cabin crew would make it difficult to use them in the future.

Air Transat review - by Catherine Goulet

2 October 2005

Toronto-Glasgow, Scotland-Toronto route. Fare was very reasonably priced and as a result we did expect to have to make some sacrifice on comfort. We flew economy and found the flight to be extremely pleasant. The inflight entertainment was good (2 movies both ways, plus episodes of Just for Laughs and Everybody Loves Raymond). Plane felt very new (Air Bus) and was spotlessly clean. Seats were tight and there was very little leg room, but if you're tall, take an aisle seat, my kids were fine. The seating was leather which did make it feel/look nice. My kids were both given pocket video games shortly after boarding the plane and a kids flight book where you could get the captains signature, do some colouring, etc. and there was also a place to fill in your name and address and Air Transat will send your kids a post card and a birthday card which actually did arrive (very impressed). The cabin crew was pleasant helpful - food was adequate, not spectacular, but we got a pasta type meal and then a sandwich type snack, both were good and at the right temperature. Arrival times were early both ways and everything ran seemlessly.

Air Transat review - by Rob Noble

22 September 2005

LGW-Calgary and Vancouver-LGW economy in August. Lots of niggles but the real problem was the seat pitch which was terrible. I'm 6' 2" but this was the worst I have ever encountered on a transatlantic economy flight. My knees were right up against the seat in front and the whole flight was a nightmare. Couldn't wait to get off at GTW but we had to wait absolutely ages for the steps to arrive at the stand followed by an interminable bus ride round the airport to arrivals, and seemingly interminable wait for the luggage to arrive. I'm all for saving money but this is economy too far. The flights really clouded what was otherwise a brilliant holiday. Never again with this airline.

Air Transat review - by Laura Smith

22 September 2005

Flew Air Transat in August to Toulouse, France via Montreal both ways. The service was great and the flight was uneventful. Seeing as I paid about much. I am a frequent flyer as well as an airline attendant, so I have sampled many airline meals in my day. In my opinion, one cant expect too much from the food unless you're flying CLUB CLASS on Air Transat. I ordered the poached salmon and it was divine! The presentation is immaculate and the service impeccable, you have two dedicated cabin attendants throughout the entire flight. In response to other reviews about cramped seating, and poor food quality, you get what you pay for!! I recommend upgrading to Club Class or dish out double the money and fly a regular schedule carrier.

Air Transat review - by Steve Anderson

16 September 2005

GLA - Calgary, Vancover - GLA on an A330, we travelled club class & after reading reviews, with some trepidation. However both flights were excellent : more than adequate leg room even although I'm 6ft 2in, reasonable film choice & most surprisingly excellent service! They now claim to have a dedicated "director" for the club area & they did indeed look after us on a par with some business class services. The food was also surprisingly good & they were even able to furnish me with a gluten & dairy free meal.

Air Transat review - by Keith Martin

29 August 2005

Dublin to Toronto return. This would be a poor airline, except for the brilliant prices (same flight for half the cost of Air Canada). You get what you pay for! Food is okay, but nothing amazing - I would certainly recommend eating before departure. Otherwise, there's two movies shown on each flight, and the headphones sockets take standard stereo. The airline will sell you headphones or you can use your own. Emergency exit seating is near impossible to get. I checked in at Toronto just over four hours before my flight, and those rows had already gone (you can't book them in advance). There are a few rows at the rear of the plane (25-32) were there is only two seats rather than three on each side, which is a slight improvement. Seats are quite narrow, but the real killer is the lack of legroom. Anyone over 5'10" should take an aisle seat for the little extra legroom that allows.

Air Transat review - by Karen Wart

29 August 2005

We flew Munich-YVR-Munich in July. No problem at all with check-in, in-flight services, luggage or arrival times. But I would add that the economy seating was extremely cramped - I am 170cm, there was no leg room, narrow seats, brutal when the passenger in front reclined his seat back. Can't say that I would do a long flight with Air Transat again - seating just too uncomfortable!

Air Transat review - by Yang Wang

22 August 2005

YYZ-CUN-YYZ, A310. Economy Class. Extremely tight space between rows, forget about the incline angle. Food is horrible, on our way down to Cancun, we were offered Chicken Quesadillas, Doritos Chips. And a pre-landing ice cream. the Quesadillas and Chips is way too small for an 11:20 departure flight, I was expecting a hot meal. The pre-landing ice cream was a very nice touch. On our way back, we had Pasta Salad, Montreal Smoked Meat Sandwich w/ Smokey mustard sauce, and Butterscotch Chocolate Chip Blondie. The sandwich was too dry, the Pasta Salad turned out to be the best in the meal. Finally, let's talk about the crew, the outbound crew were ok, poker face all the way to sunny Cancun. The return crew were smiling, but they are busy talking about their party in Cancun the night before. Extremely unprofessional. I am an AC frequently flyer, never felt AC that great before I flew with Air Transat. I'll have to stick with AC then.

Air Transat review - by David Macaulay

15 August 2005

Calgary - Manchester service used this week for return trip to Alberta. A330 plane was cramped full, but crew helpful. Fascinating route over Greenland. Eastbound flight was less satisfactory. Departing Calgary at 2300DMT and arriving at 1410BST 75% of flight was in daylight. Responding to crew request to lower blinds we missed much of a glorious dawn over Hudson Bay. Being stuck (literally) in a claustrophobic blacked out plane for so long, when passengers unable to sleep in anything but total darkness could be offered blindfolds as with other airlines, was most unpleasant.

Air Transat review - by Veronica Smith

10 August 2005

I used Air Transat twice to get to Toronto, the food was not fantastic but wasn't too bothered about that. The flights were on time and cabin crew were fairly friendly, the cost of the flight was good! My friend flew back with me from Toronto to the UK - he is approx 6ft 3 and found it uncomfortable because of insufficient leg room. However would say that overall the flight was good for the price paid.

Air Transat review - by John Pereira

8 August 2005

The service from UK to Canada was excellent and meals adequate but the seat pitch was unaccepatably tight for me (5ft 8in). On the return I was forced to upgrade for the first time ever. Colleagues who didn't were served abominable meals and vowed never to travel on this airline again.

Air Transat review - by Viv Barnes

19 July 2005

After reading all the comments was rather concerned about flying. Need not have worried as flight to Vancouver was on time staff very nice and food was not that bad in fact quite tasty. Return trip back to Gatwick from Vancouver was just as good. Would use again as price is excellent value and leg room seems no different to other charter flights.

Air Transat review - by J Nicholson
12 July 2005

NCL-YYZ-NCL and cannot rate them higher. Were in economy going and had the best seats (25J/K, on an A310), leather seats and ample legroom. Plane was clean and quiet and the flight left early. Inbound, we travelled in Club Class which is, in my opinion, on a par with KLM World Buisiness class! I recomend this arline over any other if you are going over the Atlantic and want a cheap flight.

Air Transat review - by Thierry Lindenau

12 July 2005

Brussels-Montreal-Brussels in Club Class. Aircraft was Airbus A310 with 21 seats in Club Class. Pitch was more or less like economy. Seat not very comfortable but I was lucky that I got 2D, which gave me some more space as there was no seat in front of me. Departure was nearly on time. Cabin Crew very friendly and professional. They served a hot breakfast (not a very good quality) and before landing a small snack. Return flight was on time and very short (6 1/2 hours). Once again, very friendly cabin crew. The choice of food was ok but again the quality was not the best. First time I flew with Air Transat, given that it is the only airline which does fly non- stop from Brussels to Montreal. If you are looking and expecting a real business class than you should better fly with another carrier - but this will cost you at least 2-3 times more. So after all, a good product and service for the money, but I think you can save the costs for an upgrade to Club Class - as it does not provide a great additional value.

Air Transat review - by Diandra Alamonte

10 July 2005

I am a "frequent flyer" of TS! Just returned from LGW yesterday and I can't say how great the service and attentiveness of the staff was! They never disappoint! I've seen and read all the comments posted here and i just have to say this: You book with a charter air company - that's what they are - so expect flight delays, limited baggage allowance, and tight seat pitch!! (I guess some people fail to read the terms & conditions in the brochures- they are there for YOU!!) You're getting a great price - why complain! Be happy that AT is around serving Canadians proud!!

Air Transat review - by Richard Williams

5 July 2005

Exeter to Toronto. I booked the seats before departure and was a really good investment as I picked the two window seats at the rear of the aircraft which are actually a lot wider than the rows that have three in them (I tried sitting in the rows with 3 in them and there is a noticable difference). You will also be closer to the toilets as queues are likely. Although if you don't have good sight you may not be able to see the tv's. But leg room isn't fantastic. The food is edible, although goodness knows what it is, as they don't tell you, but that's probably a good thing. The inflight entertainment is okay - a little disjointed. The flights were all on time and the flight attendents were ok. The return flights were okay again and even a little early. but at the end of the day it is great value for money and alot less hassel if you live in the southwest going up to London. and if I ever consider going on holiday to canada again I would consider using Air Transat.

Air Transat review - by Brenda Groves

4 July 2005

We travelled Gatwick to Toronto on 4th June and upgraded to Club Transat. We had roomy seats, a choice of meals served restaurant style course by course, choice of wine and coffess and liqeuers. With a baggage allowance of 40 kilos each it didn't matter that we had to buy another suitcase in Toronto to bring all our purchases home. With priority baggage handling we were out of Toronto Airport 25 minutes after landing. The flight home was just as good. I would say that if you can afford it it is well worth the extra money to upgrade. It was still cheaper to do that than fly economy on both British Airways and Air Canada.

Air Transat review - by Sarah Hunter

3 July 2005

After waiting all day in Vancouver our flight was changed to the next day - "pilot was sick". Even the attendants didn't believe it. The vouchers for meals did not come close to covering any meals at the hotel provided. Not enough time given to change hotel arrangements in Amsterdam - 250$ down the drain. On the way back from Amsterdam, the plane was again delayed 24 hours; I discovered this from the website. I tried 6 numbers provided by the company to confirm this with a real person - no success. One extra night in a hotel.

Air Transat review - by Stewart McMillan

1 July 2005

I found AirTransat to be a good airline who seemed to have everything under control. Flying Glasgow - Toronto and back two weeks after 11-25 June, every aspect of our flight was excellent from the quick check-in to good pre-boarding and the flights themselves. Contray to some other opinions, I found the cabin crew friendly and chatty and the information supplied was good. The food is airline food after all and the movies are what you get, but again I'd advise sitting in the rear 7 rows of the plane, where the 2 seats are at the window. Good leg room here looked a bit more squashed in the middle. But for me at 6'2, it was no worse than a certain high-speed train on the West Coast Rail line. A well organised airline, who will certainly be seeing my money again the next time I travel to Ontario.