Tarom Romanian Airlines Passenger Reviews and Customer Trip Reports     an official 3-Star Airline       Add your Tarom Romanian Airlines Review   Tarom Romanian Airlines detailed 3-Star ranking   Airline Reviews : A-Z Index   Customer Review scoring : Tarom Romanian Airlines   5.7 out of 10 42 reviews

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TAROM ROMANIAN AIRLINES customer review :  14 April 2012 by M Maly   (UK)

Flight KIV-OTP-LHR. First flight with ATR, second with A318. Very good onboard services, excellent meal and wine, very friendly staff on both flights. A318 seats very uncomfortable for business and longer flights.

TAROM ROMANIAN AIRLINES customer review :  24 February 2012 by R Sabi   (Romania)

Bucharest to Rome. Staff friendly and the Boeing 737 clean. The breakfast was a small sandwich with soft drinks/tea and coffee.

TAROM ROMANIAN AIRLINES customer review :  9 December 2011 by I Varga   (Japan)

Cluj-Frankfurt (2x in one month). Short flight, but they do offer a light meal. However, although at booking we specifically asked for special meal, they didn't prepare us anything on both roundtrip flights! When we pointed this out, staff attitude was something to forget. I only used it because there is no other direct alternative for this route. Next time will fly Cluj-Munchen-Frankfurt with Lufthansa.

TAROM ROMANIAN AIRLINES customer review :  11 September 2011 by C Sherwood   (Germany)

Egypt to Germany, with a stop in Bucharest. Food was horrible, I smelt the pork sausage before I saw it. As a Muslim I cannot eat this and there was no other choice. Asking the staff what kind of meat this was, they told me its chicken. Very dull flight without entertainment whatsoever as there were no headphones.

TAROM ROMANIAN AIRLINES customer review :  12 August 2011 by Mihai Popescu   (UAE)

Dubai-Romania. Boeing 737-700 winglets. Old plane, no space for hand luggage, cabin crew unfriendly. The food was average. Flight was 5 hrs 45 mins, no delays.

TAROM ROMANIAN AIRLINES customer review :  13 October 2010 by M Guillemard   (France)

Paris CDG to Bucarest, Economy. B737 is not new, seat pitch is small, and as usual with 737, you'd better be amongst the first in the plane to get room for your hand luggage. The flight was uneventful but for 3.5 hours there is no IFE, so get a book or Ipod, because it's impossible to sleep with so little room on all sides. The crew was not too bad, but I'd suggest Tarom to change catering - the hot food was tasteless. A good cold meal would be better. No coffee left when they arrived at our row, gave us instant coffee in tepid water.

TAROM ROMANIAN AIRLINES customer review :  20 September 2010 by R Dinu   (Netherlands)

Bucharest - Timisoara - Bucharest: A318 on the outbound flight (flight time 35 min), small ATR42 inbound (flight time 50 min). Small snack and beverage on both flights. Overall a good experience, though there were small delays.

TAROM ROMANIAN AIRLINES customer review :  11 September 2010 by B van Sante   (Netherlands)

ATH-OTP B737-700. Check in a breeze, but unclear which lounge to use at Athens. Enough legspace, no IFE / flight tracking at all, no cockpit announcements. Flight attendants ok but not too friendly. They did offer a hot meal on a 1h30min flight and complimentary drinks. A decent product, 3 stars, very good value for money

TAROM ROMANIAN AIRLINES customer review :  2 September 2010 by A Barbulescu   (Romania)

Bucharest-Istanbul return. Very good price for that sector, considering almost no competition (only Turkish). For a 50 min flight they provided snack and wine/beer/juices, which is very rare nowadays. Flights arrived on time. Cabin could use a little refurb.

TAROM ROMANIAN AIRLINES customer review :  8 August 2010 by Edna Kupe   (Israel)

Tel Aviv to Bucharest. The airconditioning stopped working after about 50 minutes and the pilot decided to go back to Tel Aviv. They kept us on the plane with no info for about an hour and then told us to get off plane. There was no Tarom rep at airport and they didn't give us any info. When a rep finally came, she said they still didn't know anything. After about 4 hours they gave out vouchers for food - just as we were getting food- they said come quickly back to airplane. We boarded and then sat in plane for another hour. We landed in Bucharest at 0400 instead of 2250 the night before. There was no Tarom rep at airport to help us, and I have received no reply after 3 weeks from a letter I sent to customer service. All the flight attendants and ground crew were unfriendly and unhelpful.

TAROM ROMANIAN AIRLINES customer review :  14 July 2010 by S Vetter   (Switzerland)

OTP-AMS in Economy B737-300. Rude but efficient check in for Sky Team Elite Members. Lounge in OTP really not well equipped. Uneventful flight, seat pitch narrow and cramped. Seat pads too soft. Warm edible lunch consisting of chicken and rice. Overall ok flight, but if you have any choice of another carrier, go for that one.

TAROM ROMANIAN AIRLINES customer review :  28 May 2010 by R Birsan   (USA)

Good food, but nothing else. A 2 hour delay which made us miss our connecting flight. Being with a different airline, Tarom did not want to take any responsibility for us missing our connection. We had to wait 24 hours for new seats and pay new tickets in full. Tarom staff was rude and arrogant at both airports whenever we went to them to voice our concerns and complaints. A supervisor did not even want to speak with us. We were stranded in a foreign country with no money left from our vacation, and Tarom employees refused to even listen to us.

TAROM ROMANIAN AIRLINES customer review :  16 March 2010 by Chris Jones   (UK)

LHR to OTP return, friendly and efficient crew, aircraft reasonably modern and clean. After take off served with drinks, then a hot meal. Check-in at OTP is chaotic. Which queue is which isn't clear. Sometimes staff are excellent, sometimes they are rubbish. Having travelled the route 4 times in a month we were suddenly told that Tarom don't interline baggage so we couldn't check our cases through to final destination. When I protested that we had already done it 3 times in the last month without problem I was told by the Supervisor 'You are telling lies. it is impossible" . They then agreed to do it 'on your own responsibility' and it worked perfectly well. Tarom give first class service in economy in the air and need a bit of polishing at OTP on ground handling.

TAROM ROMANIAN AIRLINES customer review :  10 January 2010 by S McDonagh   (UK)

AMS-OTP-AMS : we got to Bucharest, that's the positive. Cramped, poor food, children running up and down, late departure both ways, and worn cabin interior. Staff inflight were charming and helpful. Now they need to sort out the ground staff.

TAROM ROMANIAN AIRLINES customer review :  15 November 2009 : by S Welton

Customer Rating : 4/5

LHR to Bucharest to Bacau. B737 clean, took the low-calorie meal option and looked better than what other passengers had. Staff polite and efficient. Long wait between flights at Bucharest, but flight to Bacau on ATR42-500 left on time and a quick flight. Cabin clean, friendly staff. Given a Snickers bar for the flight, offered drinks but didn't take any. Was a good service, would have no hesitation flying Tarom again.

TAROM ROMANIAN AIRLINES customer review :  28 May 2009 : by C Read

Customer Rating : 2/5

The meal from Bucharest to London was the worst on any airline we have travelled. There was a similar standard meal outward bound. A Mars bar for breakfast on the domestic flight. A piece of fish (1.5 x1.5 x1.0 inches) with a smear of a red sauce and cold penne. A stale roll with a pat of butter and a strange pink mousse. No wine offered or beer. The only juices available were orange and tomato. Not good on a 3.5 hour flight. The plane was clean and punctual, but you are an international schedule airline not a not a cheapo!

TAROM ROMANIAN AIRLINES customer review :  15 October 2008 : by Gene Attwood

Customer Rating : 3/5

OTP-CDG Business Class. I flew them for a second time on this route in C class and I can't really complain. FA's nice but not there when you needed them. There was a choice of meals between fish and beef. The downfall is a very small choice of drinks and only one red and one white wines. No menu either. The best thing are the business class seats. Very wide and comfy.