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SURINAM AIRWAYS  reviews

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  Reviews = 4



PAGE:   1 | 2 |

Customer Rating = 1.0 (very poor) to 5.0 (excellent)



Surinam Airways - by D Pomeroy

28 March 2008  Customer Trip Rating : n/a

Paramaribo to Port of Spain. check in slow but okay - left just 15 mins late. Breakfast - orange juice and slice of cake. FA's helpful and friendly - overall better than expected.

Surinam Airways - by Anthony Rear

2 October 2005

Just like Rogier's experience, only in January 2003 - broken-down plane on flight from Cayenne to Paramaribo meant that my partner and I experienced a significant delay (ended up catching a flight on Rutaca Airlines, a Venezuelan carrier, at 4am the next morning). Communication between airline and passengers extremely poor, led to almost hysteria at Cayenne airport. However, Suriname Airways provided us with transport back to Cayenne, where they put me and my partner up in the Best Western before transporting us back to the airport. So no complaints on that score; they did what they could to alleviate a bad situation.

Surinam Airways - by Arun Jairam

10 August 2005

SLM flies 3 times a week from Amsterdam to Paramaribo and vice versa with their own Boeing 747-300. SLM has an excellent service on all levels and they are still trying to improve services to passengers to expand their routes to other South American countries.





Surinam Airways - by Rogier Stuger

6 January 2005

Cayenne-Paramaribo, old MD-82, short trip (45 min.), arrived on time. Paramaribo-Cayenne, old plane was broken and repairs would take days. It was their only plane. They had to rent an even older plane (with defunct lav) from Curaçao. An 8 h delay on a 45 min trip. As a result I missed my flight from Cayenne to Paris. Taking an earlier flight was not an option as they fly PBM-CAY only 3 times a week. Taxi rides from and to the airport + hotel bill: Surinam Airways wouldn't pay a penny. When I complained they replied that the 'change of schedule' was announced on the radio so I should have known and they are not responsible for anything. No chance of flying another airline. State-owned Surinam Airways has a monopoly on most routes in and out of Surinam.








 

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