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SUNWING AIRLINES  Passenger Reviews and Passenger Trip Reports



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SUNWING AIRLINES review :  1 October 2009 : by J Hansen  (Canada)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

My wife and I got married in Tulum, Mexico and we used Sunwing. It would take a lot of typing to fully explain what happened but we will never use Sunwing again. We complained to them and they sent us $400 in travel vouchers which we immediately threw in the garbage. We would not use them again if the trip was absolutely free.


SUNWING AIRLINES review :  26 September 2009 : by N Parker  (Canada)

 

Trip Rating :  3/10

Score 3 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Vancouver to Toronto return. I am tall and both times I asked at the counter if I could get an exit row seat. They said not available. Both times there were ample exit row seats available on the plane. When I went to the website it says you have to pay $35 extra and call 24 hours in advanced to get an exit row seat, which was not possible for me because I found out they are closed on weekends. Also, for that price I could just use another airline like WestJet and get better service. Apart from that though, the food and service was adequate - no complaints. Bottom line, if you can handle the small seat size and want to save on money, you might be satisfied (although you won't save as much as you think).


SUNWING AIRLINES review :  3 August 2009 : by D wong  (Canada)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Vancouver to Toronto return on Sunwing and it was awful. The seats were uncomfortable, flight attendants rude, and there were limited snacks for purchase. The crew took an extremely long time to answer calls. It was my first and last time on this awful airline.


SUNWING AIRLINES review :  14 April 2009 : by Glenn Mair  (Canada)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Recently flew Sunwing Vancouver-Varadero (via Saskatoon). This was my first time flying a charter airline, and I was more than impressed. Plane was a second-hand, but not old, 737-800 in good condition. Seats comfortable and legroom acceptable (even for someone 6'0") given the mid-length flight. Service both on the ground and on the plane was efficient and courteous. Food above-par for airline food, and complimentary champagne and wine was a nice treat compared to most discount airlines. The fact that they offer packages with transfers to hotels in Havana (not just Varadero) gives them an advantage over Air Transat. My only complaint was that one of my bags got left in Vancouver, but the local staff in Cuba were very good and the bag arrived on the next flight from Vancouver (which admittedly was three days later). I give Sunwing 4 stars.










 


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