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Strategic Airlines Passenger Reviews and Strategic Airlines Customer Trip Reports



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Strategic Airlines Customer review :  6 August 2012 by D Heath    (UK)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Having never heard of Strategic airlines we were a bit apprehensive to say the least. Both flights Manchester-Skiathos-Manchester took off and arrived on time, the cabin crew were friendly and polite. Unfortunately, on arrival back in Manchester we left the plane and went through passport control and went to baggage reclaim. About half the bags came off, which did not include ours, and then the baggage complete sign went up and the conveyor belt stopped. After 15 mins we were informed there was a technical problem. Another 15 mins and nothing from the airport or more importantly Strategic to let us know what was happening. After another 10 mins we were informed that the problem was with the handle in the luggage compartment on the plane. No info from anyone at the airport, nobody from baggage handling, nobody from the airline. Our luggage eventually came out on the baggage belt next to the one we were waiting for it on. This experience cost us 22 extra expense in car parking fees and the fact that I had to pay the taxi driver for waiting an extra hour at the airport.



Strategic Airlines Customer review :  6 August 2012 by T Corbett    (UK)

Rating : 1/10

Score 1 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Went to Zante, the flight out from Manchester was ok although the seats are so cramped and very uncomfortable. Coming back the flight was very delayed and also had to stop in Venice to re-fuel. Staff were great although the pilot decided to land in Venice without informing anyone.



Strategic Airlines Customer review :  2 August 2012 by R Puddick    (UK)

Rating : 1/10

Score 1 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Gatwick to Larnaca. Travelling with 3 children is always stressful but changing flight times without notification, delays of 2 hours without notification never good. Flight on way home different matter, flight was delayed by about 3 hours - technical problems! Then delayed again, no communication, issued with food voucher. More delays, 3 different departure gates, still no communication. Finally 4 hrs plus of delays we are boarding. Plane door shuts - wait on plane in heat with no food and water for an hour. Eventually got home after travelling for 14 hrs. I'm disgusted, it was not a cheap flight.



Strategic Airlines Customer review :  2 August 2012 by A Wright    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew from Manchester to Kos earlier this month. Flights outbound and inbound were on time. The seats do need re-upholstering as they are very tired and torn in some cases. No in flight enetertainement, not even a magazine. Bar service was very lacking. However this is a budget airline and you get what you pay for. I paid for in flight meals. Outbound I got chicken breast with veg in gravy, served with a bread roll, cheese, crackers and a chocolate teacake. Inbound I had a English breakfast. All food was adequate, nothing amazing but normal airline quality.



Strategic Airlines Customer review :  1 August 2012 by R Sleigh    (UK)

Rating : 2/10

Score 2 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Positive experience on outgoing flight. But returning flight from Skiathos to Manchester on 27.7.12 was late. Refuelling stop in Thessolonika was uncomfortable - sat on runway for 45 mins in very hot weather - no air con or refreshments served before or during the refuel. But worse of all we encountered a two hour wait for baggage to be offloaded from the plane at Manchester airport. Due to a technical fault with the planes equipment. Not properly informed what was happening. No one from the airport or company accepted any responsibility for explaining or speaking to frustrated passengers. No tea, sympathy, apology or compensation offered - just left in the dark and seriously inconvenienced. Very poor.



Strategic Airlines Customer review :  26 July 2012 by J Curwell    (UK)

Rating : 1/10

Score 1 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Booked Jet2 to Murcia July 6th returning 13th. The crew said they had to hire this plane from Strategic Airlines. It was a cramped dirty plane. Toilets out of action at front of cabin. Ran out of food by row 11. Terrible landing. A woman pilot with a heavy foreign accent, couldn't understand a word she said. Return journey no better, the ceiling panelling fell down on one side of the cabin, and crew spent an hour trying to hold it back up with hazard tape. Again terribly cramped plane and worn out seats. When I book Jet 2, I expect a Jet 2 plane. Have written to complain but not had a reply yet.



Strategic Airlines Customer review :  23 July 2012 by D Harper    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew Manchester to Corfu and back. Flight out was relatively uneventful but return flight on 16/7/12 was great! Seats were comfy, leg room not too bad. Ordered a meal and was surprised at how nice they were, after all we've all made jokes about how bad airline food is! Cabin crew were friendly and polite. Wouldn't hesitate to fly with them again.



Strategic Airlines Customer review :  23 July 2012 by D Finn    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew Gatwick to Zakynthos recently. Flights left early both on departure and return. Planes were both clean with leather seats and enough leg room. Staff friendly and helpful. Would happily fly with Strategic again.



Strategic Airlines Customer review :  17 July 2012 by B Hann    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

We left Gatwick 17 mins early, and even arrived into Corfu 29 mins early! The crew were friendly, well presented and smiling. The service was good, with a great selection of drinks and snacks from the bar. I pre- ordered a meal which to my surprise tasted great. The plane looked well maintained and was very comfortable. The seats looked new and there was more than enough leg room, even for taller people like me. What more could you ask for? Highly recommend using this airline and will do so again.



Strategic Airlines Customer review :  17 July 2012 by John Hastings    (UK)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Supposed to leave Gatwick 10.25, eventually left 14.45 due to technical fault. All aircraft's must suffer from faults but it was the handling of the passengers that they need to address. Told at the departure lounge to go back to main area at 12.00, and that the next announcement will be at 14.00. The good news was that light meal voucher would be available at the airline desk. Arrived at airline decks to see next announcement would now be 15.00 (not 14.00 as told by departure gate staff only minutes earlier) and that they had not been advised and could not issue vouchers. Queuing patiently for over an hour, as we do, vouchers were issued only to note that we now had to board! Some passengers unaware of the new departure (probably because of the 15.00 notice) were in restaurants having ordered meals. Sat on plane for over 30 mins while missing passengers where located.



Strategic Airlines Customer review :  17 July 2012 by A Roberts    (UK)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Manchester to Heraklion 22/6/12. Read a lot of reviews on here about delays but we had none. Flight to Heraklion was not bad, only complaint was rowdy intoxicated passengers behind us who were a nuisance. Flight on way home was one of the worst flights I've had due to no leg room and not being able to sleep. Plane was crowded and seats were claustrophobic with absolutely no leg room. Staff very friendly and helpful and flight was actually early returning home.



Strategic Airlines Customer review :  16 July 2012 by Dennis Norman    (UK)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Just arrived home from 2 weeks holiday on the Greek Island of Skiathos. The plane used was a A320 Airbus which looked rather old and down at heel internally. The toilets were particularly shabby. Good flight out Gatwick to Skiathos 2.45 hours. Horrible flight back to UK, 4 hour delay and then 4.50 hour flight back including a refuelling stop in mainland Greece. The worst bit about the flight was sitting on the tarmac refuelling where the temp in the plane built up to very uncomfortable levels. The airline needs to think about this in the future. Also the other flights out of Skiathos (Thompson and Monarch) were able to fly non stop back to the UK without the need to refuel. Would not use them again if I had a choice which is of course not always the case.



Strategic Airlines Customer review :  16 July 2012 by John Sparrow    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Returned Friday 13th from Skiathos to Gatwick. Plane was delayed by four hours. Captain apologised, problem with planes internal comms had to be fixed before outward leg. Good smooth and comfortable flight home, good pre-ordered food and attentive service. Flight out had only a few minutes delay. Olympic Holidays supplied us with light refreshments at Skiathos airport. Would not hesitate to fly Strategic again.



Strategic Airlines Customer review :  16 July 2012 by D James    (UK)

Rating : 2/10

Score 2 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LGW-ZTH having read previous reviews was reluctant to travel with 2 under 4's but Olympic Travel talked me round insisting that any subsequent issues would be addressed. Holiday itself was magnificent due to excellent accommodation and general support but the entire flight experience both ways was shocking and delayed from start to finish. Cabin crew appeared to be fatigued and absent-minded with rabbit-in-headlights reaction throughout, drips of condensation, smelly toilets and haphazard and crackly announcements from the pilots with conflicting information regarding time-difference and temperature at destination. Pay bar and junk food services took what seemed to be forever. Clear evidence of grubby tray tables and generally debris and chewing-gum on the shabby seats. Row 8 was continually noisy from the high-powered air-conditioning. Traditional Charter will be next option despite their obvious short-comings.



Strategic Airlines Customer review :  12 July 2012 by J Hall    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

We like others were a bit apprehensive after reading some earlier reviews but think Strategic must have got their act together. Flew Manchester to Heraklion 22/06/2012 returning 07/07/2012. Flight out a bit rowdy with young Malia goers but return very peaceful, both left on time and arrived on time, interior of aircraft and seat comfort fine, cabin crew efficient and polite, in flight meal the best charter food we have had for a long while. Would use Strategic again. Booked with Olympic Holidays.






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