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Somon Air Passenger Reviews and Somon Air Customer Trip Reports

 

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Customer Review scoring : Somon Air
5.5 out of 10  5.5 out of 10
2 reviews



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Somon Air Customer review :  3 December 2012 by R Shumann    (USA)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

FRA-DYU-FRA. I was a little dubious about this airline, but both flights were on time and in a new 737-900 aircraft. FRA-DYU was six hours, had a basic dinner and soft drink service (no alcohol) and sandwich before arrival. Crew passed out thick blankets, but no pillows. No IFE either. DYU-FRA left at 3 am Tajik time, no food service on an overnight flight. I would fly again because of convenience, it's hard to get to Dushanbe.



Somon Air Customer review :  14 November 2012 by A Bradshaw    (UK)

Rating : 6/10

Score 6 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DYU to FRA: Somon Air flights are very difficult to book outside Tajikstan so, although their flight times suited me, I ended up booking my outbound flight to Tajikstan with Turkish Air. I did manage to book my return flight with some local help whilst in Tajikstan and was pleasantly surprised. Aircraft was a new Boeing 737-900, flight was comfortable and the cabin crew very good. There were only approx 60 passengers on the flight which is probably more to do with the problems booking rather than the quality of their service. There is no TV IFE but as most of the Somon Air flights are through the night this wasn't a problem. I wouldn't put anyone off flying with Somon Air, but they really do need to offer flight booking outside Tajikstan with the major travel agents in order to be competitive.





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