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Skywest Airlines Passenger Reviews and Skywest Airlines Customer Trip Reports

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Customer Review scoring : Skywest Airlines
9 out of 10  9 out of 10
20 reviews
 

 



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Skywest Airlines customer review :  3 April 2013 by L Mackay   (Australia)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Traveled from Kalgoorlie to Perth. Aircraft used was a Fokker 100. The check-in was extremely quick. As always the plane was tidy and well kept, the flight attendants are always polite and tidy. Skywest seats have more space then rival airlines on this route, and are comfortable too. The flight included breakfast and unlike the rival airlines on this route you are given more then one option to choose from and a variety of drinks to select. I would recommend Skywest.


Skywest Airlines customer review :  25 January 2013 by A Plug   (Australia)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

Perth-Kalgoorlie same-day return. F50 outward, F100 return. Quick and efficient check-in. Aircraft ageing but clean and well-kept inside and out. Seats reasonably comfortable for tall people. Ground and cabin staff friendly, cheerful, helpful and very professional. Was promised breakfast, but only a snack provided. Ticket prices quite expensive, even considering late booking.


Skywest Airlines customer review :  21 May 2012 by Liam Waddill   (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

Perth-Busselton on Fokker 50. Terminal was new, clean, large and attractive. Quick check-in. I lost my boarding pass but was re-assured it didn't matter (which was a great relief)! Cabin crew were easy going and polite. Aircraft spotless. Small snack (rice crackers) and water were served. Very quick flight and comfortable but forgot to go to the toilet and didn't have the chance to get up as it was so quick! Arrived early with a smooth landing. Great information given by pilots (altitude, weather), fare was $104.


Skywest Airlines customer review :  2 May 2012 by Liam Waddill   (Australia)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

Busselton-Perth on F50. Check-in great and nice baggage allowance. Fare was $92. Delayed landing at Busselton but made up time in air. No food - was a disappointment. Only water served. Cabin crew didn't smile and made little eye contact. Comfortable flight. Toilets were pretty average. Pilot made great clear announcements. Aircraft in great condition, the cabin had no mess and a nice magazine to read.


Skywest Airlines customer review :  9 February 2012 by Mark Paulton   (Australia)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

PER-KFE-PER Fokker F100. Alliance charter F100 on the way out to Cloudbreak. Cabin very old and worn out. Not surprising for mining charter flights. Breakfast not bad, usual cold breakfast/cereal affair. Flight time nearly 2 hrs. No IFE or magazine. Return 5pm and F100 again. SkyWest aircraft this time. Meal was a very small snack but we landed at 7.15pm so dinner would have been more appropriate. Magazine provided, but no IFE. Crew polite and easy going. Drinks were good and plentiful, no alcohol unless purchased. Advice - don't sit in the last three rows as they aren't "window" seats as they are blocked by the engines and the noise is terrible.


Skywest Airlines customer review :  6 July 2011 by J Taylor   (Australia)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

MEL-PER Via Kalgoorlie. XR22 Fokker 100. Due to not being able to locate the crew, the flight was delayed by 1 hr at Melbourne. Due to strong winds between Melbourne and Kalgoorlie, the flight was diverted to Adelaide to pick up extra fuel. The 5h20m flight turned out to be nearly 7 hrs. These tickets were extremely cheaper than the major airlines. Check-in was simple at Melbourne airport and the flight was extremely good. The Flight Attendants were down-to-earth, and worked well for the full flight including the stops. They brought around food many times during the flight. Apart from this unexpected stop, i would highly recommend Skywest for the Mel-Per route.


Skywest Airlines customer review :  29 May 2011 by Nathan Xu   (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

Fokker 50 from Perth to Geraldton and Geraldton to Perth. Great service by cabin crew, food provided was great. The disadvantage of Skywest flight right now is its delay. All my flights were delayed, but mainly due to the small terminal of the airport. In addition, the flights on this flight is very expensive due to lack of competition.


Skywest Airlines customer review :  2 January 2011 by B Vincent   (Australia)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

Perth to Albany, F50 early morning flight. Check-in well staffed so no waiting. Aircraft in good condition for its age, and seat pitch generous. Friendly crew and a reasonable cooked breakfast served on this 1 hour flight. Departed and arrived ahead of schedule. Excellent service - my only gripe was the fare, $201 is a lot for a 400km flight. More than half the seats were empty - they would surely fill more seats if they kept the price down.


Skywest Airlines customer review :  4 September 2010 by B Vincent   (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Darwin-Perth via Kununurra and Broome. Light food and beverage served on each leg by friendly and hard-working cabin crew. Aircraft interior trim was a bit worn, but the seating was the most generous and comfortable I can remember in an economy cabin anywhere, ever - this is how it should be! All up the flight took nearly 6 hours and we had to stay on the plane during stops, but I would have had an expensive extra night in Darwin had I flown with anyone else. I got a very good fare booking well in advance, but fares shot up to over $800 a week before - perhaps they should review this pricing policy because the plane was less than half full on 2 of the sectors.


Skywest Airlines customer review :  18 June 2010 by D Woltersdorf   (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

PER-DRW-KNX-PER. All flights were fantastic, heaps of legroom and complimentary meals with tea, coffee or juice. Soft drink and beer available for a small charge. Complimentary newspapers on all seats too. The F100's seem to be aging a bit. Not bad at all for a local airline, reminded of Ansett service.


SKYWEST AIRLINES customer review : 26 February 2010 by F Coleman

Customer Rating : 5/5

5 Star Rating

This was great for a low cost, 55 min flight. Flew Perth-Albany and return. Check-in was fast, large baggage allowance, and check-in women was attentive. Boarding call clear, and we were boarded within 10min from the call. 2 flight attendants for a small Fokker 50 (prop plane), great seats with good leg room and recline. Served a meal of great food. On the way back I was surprised that there was no security check at all! What great trust the airline/airport (Skywest is the only airline to fly to Albany) has in there passengers! On the way back they served a chicken sandwich with carrot cake and cookies! Only problem I had was that it was in plastic containers.


SKYWEST AIRLINES customer review : 8 February 2010 by A Jensen

Customer Rating : 4/5

4 Star Rating

Perth to Karratha on an F100. Friendly staff from the ground staff through to the cabin crew on-board. Aircraft showing it's age but the cabin service was efficient and friendly. Hot breakfast served with tea and coffee, all included in the very cheap fare of $159. Skywest has lots of positives going for it, and whilst these flights are aimed mainly at the mining companies, they will continue to pick up other business with their good product.


SkyWest Airlines - by Matthias Reisinger

28 May 2008  Customer Trip Rating : n/a

PER-LEA return. Perth quick and efficient check-in and no queues at security screening. Boarding by walking across tarmac. Flying north I was travelling on a F-100 jet, down they use a F-50 turboprop plane. Seat pitch is impressing. Catering okay and free of charge except if you'd like to drink beer or wine. FA attentive, friendly. For the (high) fare you pay, you get pretty good service. Check-in in Leamonth took ages due to a printer problem and there was no security screening in service which I found rather remarkable.

SkyWest Airlines - by D Brock

13 March 2008  Customer Trip Rating : n/a

RDM-SLC-DEN. Not real happy with Skywest/Delta Connection on this route. At RDM, took agent a full 15 minutes to check me in, she continually was having to refer to "how to" manuals to guide her through the process. Late incoming flight causing late departure, was not told upon checkin, nor was this reflected on monitors in the gate area. Later, an announcement made that those with tight connections in SLC should come to make new connections, however, my ticket showed RDM-SLC-DEN as a simple stop in SLC, same flight number to DEN, single boarding pass. You guessed it, it was one of those flights that shows up as a one-stop but is actually a different plane (I knew airlines did this on intl connections, but didn't think that the regionals did it too.) Skywest ground staff in SLC were very shaky: three seeming trainees, one slightly-more knowledgable one who had to guide all of them through the various situations they were trying to rebook.

SkyWest Airlines - by M Avila

15 July 2007

Perth to Esperance return with SkyWest and most impressed. The breakfast going was real food, fresh and tasty. On the return mid morning flight back to Perth, the muffin was tasted just out of the oven. Nice coffee, not bitter at all. Attendants were efficient and friendly. Legroom the best of any domestic airline in Oz.

SkyWest Airlines - by Michael Hutton

26 January 2007

Perth to Darwin, via Broome. Fokker 100 was clean, quiet and comfortable. The cabin crew were polite, friendly, and helpful. The food among the best airline food I have tasted. There was a large selection of alcoholic and non alcoholic drinks available. Overall I had a highly enjoyable experience, and would not hesitate to recommend flying with Skywest in Western Australia!


SkyWest Airlines - by Chris Matthews

9 May 2006

Perth to Exmouth. Very friendly crew and a good flight with the captain indulging in an overfly of Exmouth bay for a spot of whale watching!! Hot meal was supplied on the outward trip which was better than some other Carriers travelled. Highly recommended.

SkyWest Airlines - by James Howland

13 July 2004

Had a flight with Skywest from Perth to Broome, it was one of the best flights I have ever had. Flight attendants were excellent, food services was very nice with the full tray that included very fresh food. The FA’s came around with trays of drinks all the time, and the nice touch was when we boarded at Broome after take off the came around with ice hand tows, as it was very hot and humid at broom. What a 5 star service, and I love there Fokker 100 aircraft, very neat with all leather seats and the most leg room of any airline in Australia.

SkyWest Airlines - by Aneta Lipnicka

9 January 2004

The Flight Attendants were very professional, efficient, warm, always smiling and extremely attentive. I felt like a guest rather than just one of their customers. I highly recommend flying with them if you come to visit Western Australia!

SkyWest Airlines - by Travers McCauley

7 January 2004

There is also a SkyWest Airlines in Australia, that has a fleet of Fokker 50's and Fokker 100's. They also have frequent flyer agreements with Qantas.




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