SKYMARK AIRLINES review : 22 May 2008 : by N Lee
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Customer Rating : n/a |  |
I was able to book online smoothly and easily. Service is no frills, but competent. I did not find
any particular language barriers during my travel, and the rates are definitely way more reasonable
than other bigger airlines for domestic Japanese travel. Checking-in and boarding were simple and
efficient.
Skymark Airlines - by John Doe
23 July 2007
Skymark Airlines has some serious issues with the call centre. It is
impossible to reach an agent and any attempts to do so are met with
having to allow the phone to ring more than 30 times to then listen to a
recording to tell you to call back or be prepared to be put on hold to
then be put on hold for up to 20 minutes to then be automatically
disconnected if an agent does not take your call before the time limit
is up. Very frustrating and the money saved is little compensation for
the time spent in trying to reach an agent. Once an agent actually does
answer the phone they are little more help than an automated computer
that only would follow simple requests. This airline company would do
much better to hire some staff to be able to think outside of the box.
Skymark Airlines - by Vincent Hui
14 February 2002
Skymark is a low-fare airline in Japan. I flow from Tokyo Haneda to
Fukuoka. The crew are very
friendly and polite but cannot speak fluent English. The B767-300 is clean but I am very
disappointed with their seats. The seats are very cramped and it is nearly
impossible to move out
from the seat with the configuration of 2-4-2. Although seats are narrow,
the price
is extremely competitive.
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