SKYMARK AIRLINES review : 22 May 2008 : by N Lee

Customer Rating : n/a

I was able to book online smoothly and easily. Service is no frills, but competent. I did not find any particular language barriers during my travel, and the rates are definitely way more reasonable than other bigger airlines for domestic Japanese travel. Checking-in and boarding were simple and efficient.

Skymark Airlines - by John Doe

23 July 2007

Skymark Airlines has some serious issues with the call centre. It is impossible to reach an agent and any attempts to do so are met with having to allow the phone to ring more than 30 times to then listen to a recording to tell you to call back or be prepared to be put on hold to then be put on hold for up to 20 minutes to then be automatically disconnected if an agent does not take your call before the time limit is up. Very frustrating and the money saved is little compensation for the time spent in trying to reach an agent. Once an agent actually does answer the phone they are little more help than an automated computer that only would follow simple requests. This airline company would do much better to hire some staff to be able to think outside of the box.

Skymark Airlines - by Vincent Hui

14 February 2002

Skymark is a low-fare airline in Japan. I flow from Tokyo Haneda to Fukuoka. The crew are very friendly and polite but cannot speak fluent English. The B767-300 is clean but I am very disappointed with their seats. The seats are very cramped and it is nearly impossible to move out from the seat with the configuration of 2-4-2. Although seats are narrow, the price is extremely competitive.

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