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Skymark Airlines Passenger Reviews and Skymark Airlines Customer Trip Reports |
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SKYMARK AIRLINES Customer review : 14 March 2013 by Joseph Walsh (USA) |
| Rating : 10/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Narita to Naha Okinawa recently. Flight was excellent. On time, clean, new aircraft and great flight crew.
Check in and boarding no issues. Professional and friendly staff. Highly recommended for travel in Japan. I
am a world traveller and have flown many airlines. Skymark is by far one of the best.
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SKYMARK AIRLINES customer review : 11 October 2012 by Rob Smith (Japan)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Haneda to Kagoshima return. Efficient and clean no-frills airline. You have to buy onboard refreshments (they only
have drinks, you'll have to bring your own sandwiches) but the staff were friendly so, yes, I'll fly them again. I
recommend checking in as early as possible and asking for an exit seat: there's more leg-room.
SKYMARK AIRLINES customer review : 4 September 2012 by E Guitberg (Japan)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Fukuoka-Haneda-Fukuoka, Fukuoka-Naha-Fukuoka. Good budget airline for domestic flights in Japan. Great
value if you get your tickets in advance, and easy payment options through the convenience store make it
very convenient. The only downside is getting a refund if you choose to cancel your flight is notoriously
difficult. Also no discount for flying round trip. Airplanes are no frills, no food or entertainment, but staff are
professional and accommodating and flights are on time.
SKYMARK AIRLINES customer review : 7 December 2011 by Ton van Schaik (Netherlands)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Sapporo to Nagoya. Check-in and boarding very efficient. New airplane B737-800. Service onboard was ok
although you have to buy your food/drinks. On arrival at Central Japan Airport luggage was already waiting for
us on the belt when we came in the arrival hall. Will certainly fly them again when in Japan.
SKYMARK AIRLINES customer review : 23 November 2011 by G Sonde (Netherlands)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
HND-CTS return. Check-in were helpful - didn't depart on time. Didn't expect much but to our luck on a new
737. Interior/lighting was very good, a/c was clean and a good crew. They don't really speak English so that
could be a potential error. Catering was pay per piece. Would fly them again.
SKYMARK AIRLINES customer review : 29 May 2011 by Mark Carter (Canada)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Kobe to Nagasaki and Kumamoto to Haneda. Both flights on time. Used their website for booking
- all you need to get your boarding pass is the credit card you used for the booking. They do
have an English website, but don't expect much or any actual service in English at check in
time. On both flights I appeared to be the only westerner on board. Prices from their website
can be very, very cost effective - Y5100 to fly from Kyushu to Tokyo.
SKYMARK AIRLINES review : 22 May 2008 : by N Lee
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Customer Rating : n/a |  |
I was able to book online smoothly and easily. Service is no frills, but competent. I did not find
any particular language barriers during my travel, and the rates are definitely way more reasonable
than other bigger airlines for domestic Japanese travel. Checking-in and boarding were simple and
efficient.
Skymark Airlines - by John Doe
23 July 2007
Skymark Airlines has some serious issues with the call centre. It is
impossible to reach an agent and any attempts to do so are met with
having to allow the phone to ring more than 30 times to then listen to a
recording to tell you to call back or be prepared to be put on hold to
then be put on hold for up to 20 minutes to then be automatically
disconnected if an agent does not take your call before the time limit
is up. Very frustrating and the money saved is little compensation for
the time spent in trying to reach an agent. Once an agent actually does
answer the phone they are little more help than an automated computer
that only would follow simple requests. This airline company would do
much better to hire some staff to be able to think outside of the box.
Skymark Airlines - by Vincent Hui
14 February 2002
Skymark is a low-fare airline in Japan. I flow from Tokyo Haneda to
Fukuoka. The crew are very
friendly and polite but cannot speak fluent English. The B767-300 is clean but I am very
disappointed with their seats. The seats are very cramped and it is nearly
impossible to move out
from the seat with the configuration of 2-4-2. Although seats are narrow,
the price
is extremely competitive.
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