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SKY AIRLINE customer review :  26 January 2010 by Michael Stocking   (UK)

 

Trip Rating :  2/10

Score 2 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Business

Santiago to Punta Arenas via Perto Montt. Sky Airline has 8 ageing Boeing 737-200s flying mainly internal routes, including this relatively long haul to the tip of Chile. Check-in was smooth and efficient, and the booked seats (on the left of the plane to see the Andes chain) were delivered. But after that, things unravelled. The incoming plane from Concepcion was 1.5 hours late; the weather at Concepcion was blamed. But LanChile had no problems! No announcements were made; all enquiries had to be requested individually from the occasional ground staff at the gate. Take-off was 2 hours late. No apologies; just a take it or leave it approach. The all-Economy cabin is very cramped. Meal service was poor. Only an inedible pasta; the chicken option had all gone by the time the troley had reached me in Row 7. One of the flight attendants was surly and rude, but her colleague tried to cover over her dreadful attitude. The only reason to use Sky Airline is that it is cheap; of your budget can run to it, use LanChile; far more professional.



SKY Airline - by Caroline Seynhaeve

9 May 2007   Customer Trip Rating : n/a

We flew from Santiago de Chile to Calama and return and had a good flight. Crew attentive and service good. One of us wanted an extra glass of wine and no problem there either. On arrival a piece of luggage was missing but has been returned the very same day by Sky to our hotel 100km further in San Pedro de Atacama.

SKY Airline - by Peter Wilks

20 December 2006   Customer Trip Rating : n/a

Internal flights in Chile to and from Concepcion. All flights on time. In service quality good. No problem when extra drinks asked for. This is our second time with them and would definitely fly again.
 









 


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