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Singapore Airlines Passenger Reviews and Singapore Airlines Customer Trip Reports

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Read Singapore Airlines Passenger Reviews and Singapore Airlines customer trip Reports


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Singapore Airlines Customer review :  25 September 2013 by Cheng Jun Lee    (Singapore)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Traveled from Singapore to Zurich on A380. The Kirsworld entertainment system is excellent! but not touchscreen and must be operated by a remote which seemed old to me. The food served on board this Singapore Airlines flight sector was great! I was served two meals and both tasted okay , no complains from me. The service standards from the FA is still as good as before! As this was a long haul flight, toothbrushes and socks were given out to all the passengers including blankets and pillows. The FA's made lots of trips around serving water and OJ, trying not to make the passengers dehydrated because of the flight. The FA's also forced all passengers to shut their window blinds to give passengers more rest as it was in the day. Overall another excellent flight on Singapore Airlines!



Singapore Airlines Customer review :  25 September 2013 by Lisa Smith    (Australia)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

SQ228, SQ68, SQ365, SQ227. Melbourne to Barcelona return. Excellent experience with Singapore Airlines. The service is excellent. Cant complain even though 23 hours of flying in economy is difficult. The service was outstanding and would not have any doubts recommending to anyone. The staff are excellent and the service is top notch even for economy.



Singapore Airlines Customer review :  23 September 2013 by Peter Mahoney    (Australia)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

A380, Singapore to Milan. Sub standard champagne, average at best food, average wines with food. This was a night flight. Cabin attendant allowed children to enter [from economy] and exit their parents in business class near me and this resulted in a minimum of sleep for me and perhaps others around these parents.



Singapore Airlines Customer review :  23 September 2013 by R Cruickshank    (Australia)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

MEL to SIN SQ228 and SIN to PARIS, SQ334 on A380. Excellent, attentive service, good food and wines and a comfortable flight on a very quiet aircraft. Could not ask for more. The Krisworld IFE has TV series rather than the one episode, much appreciated.



Singapore Airlines Customer review :  23 September 2013 by L Miller    (USA)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Premium Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

My husband and I were very impressed with Singapore Airlines. The cabin crew were polite, professional and attentive during the flight. I was impressed with how they kept the bathrooms clean during the flight, always with a smile on their faces. The food was very good - we were in economy plus and very impressed with all meals. While the uniforms are beautiful, I did wonder how they would perform in any emergency of vacating the plane. We would definitely fly Singapore Airlines again.



Singapore Airlines Customer review :  17 September 2013 by R Becker    (Australia)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

SYD-SIN on A380. SQ lounge in Sydney closed for refurbishment - NZ lounge no substitute. Charming crew (one of the best I had on SQ) very attentive with some great characters- the wide seat (with limited recline) is fine by me, but look forward to new seat on 777's. Catering not that great (still quite good) but appears to suffer from "cost savings"? Nice selections of teas - champagne not worth the name . IFE great selection and good screen size.



Singapore Airlines Customer review :  16 September 2013 by D Mauro    (USA)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

AMS-SIN. Singapore Airlines is a class act. The flight attendants were terrific, the cabin was comfortable and inviting, and the food was absolutely delicious. Long-haul flights are just more pleasant on this carrier.



Singapore Airlines Customer review :  16 September 2013 by H Doxsee    (Canada)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew from SIN to SGN on a 777. The plane was showing its age and the seat was uncomfortable. Had to book last minute at the airport - no Internet option. Very expensive.



Singapore Airlines Customer review :  11 September 2013 by P Allatt    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

A380, SIN-LHR. Sublime service, spacious seating/bedding arrangements. Very good food, excellent inflight entertainment. Overall a highly enjoyable and recommended flying experience. Managed to get 6 hrs sleep which was a bonus. Only slight criticism was colour of interior, a tad bland.



Singapore Airlines Customer review :  10 September 2013 by S Chow    (USA)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

JFK-SIN-BKK and SIN-JFK. Seat on A380 is uncomfortable for a long flight. Old style seats on B777-200er are much more comfortable. Foods served on all flights were delicious. FA's were great and served with smiles on all segments of the flight. Upper deck of A380 is much more quieter and easier to sleep on long haul flights. Singapore airlines assigned four FA's on upper deck to serve 88 passengers which is very efficient to get meals served quicker. Frequently providing the drink run. Sandwiches, fresh fruits, chips, mixed fruits and drinks were available at the galley for hungry passengers to snack on at night.



Singapore Airlines Customer review :  9 September 2013 by Nilesh Bartlett    (Indonesia)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

CMB-SIN-CGK-SIN-CMB. Outbound flight from Colombo was satisfactory. Crew were friendly and meals were in large quantities. Aircraft was well maintained. SIN-CGK - Crew were in competition with the timing but still met satisfactory standards. Return CGK-SIN flew the 777-300 left Jakarta at 1705 hrs and landed on time. Singapore- Colombo Main course was inedible and dressed with unnecessary oil. Crew were efficient but no smiles. Highly recommend the airline.



Singapore Airlines Customer review :  9 September 2013 by Chris Ford    (Australia)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

SYD-SIN and SIN-LHR on A380s travelling as a couple with two children under 2. SQ remains our first choice after yet again making potentially challenging flights more than bearable. Having booked well in advance, the airline blocked a window seat at the front of economy (row 31) to give us extra room for our toddler who was too big for the bassinet. Crew were patient and very accommodating, providing milk on several occasions and even washing bottles for us. There was never a crossed word from them even when the toddler made one of his regular sprints through the galleys. I requested seafood meals at booking, which were excellent. IFE was very good, as always. Our double stroller was delivered promptly after landing to the jetway. I am more than happy to pay the extra money to fly SQ.



Singapore Airlines Customer review :  9 September 2013 by J Jakoplic    (Singapore)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

SIN to Zurich. Return Amsterdam to SIN. As usual when I fly on Singapore Airlines, the food service is their strongest suit - excellent, except for the wine, which is closer to vinegar than alcohol. Seats are alright, but not any more comfortable than on other airlines. IFE system awkward to use and earbuds uncomfortable. Their weakest point? Staff Service. Flight attendants polite, but extremely robotic and not particularly friendly. They always seem to be reading from a script when talking to passengers. Crew on just about any other airline do a much better job of making customers feel welcome.



Singapore Airlines Customer review :  6 September 2013 by Wilson See    (Singapore)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

MEL-SIN on SQ 208. I felt A330 seats were more comfortable than the bigger aircraft A380. Food was superb, and you will never go wrong with Krisworld - the inflight entertainment. Staff were attentive and there is no doubt that this is one of the top 5 star airlines in the world.



Singapore Airlines Customer review :  6 September 2013 by Wilson See    (Singapore)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

SIN-SYD. It was a midnight flight, staff tried their best to serve all passengers without disturbing their sleep. Staff were friendly and food was served in a prompt manner. Good range of inlight entertainment, but it's the seats that allow you to have adequate rest even in economy class. Might not be the cheapest for a 5 star airlines, but it's worth every single cent, as they ensure that you get to your final destination safely and comfortably.





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