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SINGAPORE AIRLINES Passenger Reviews and Customer Trip Reports
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SINGAPORE AIRLINES review : 18 June 2009 : by Thomas Girke (Australia)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Melbourne-Singapore-Melbourne. Boarding both flights on a 744 was on time and arrived at our
destinations early. Crew went out of their way to assist passengers stow hand luggage. Hot
meals served with a number of offers from the bar before and after. A snack and hot breakfast
before landing. Crew were smiling, helpful and responsive.
SINGAPORE AIRLINES review : 18 June 2009 : by Alan Wan (UK)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-SIN-AKL, AKL-SIN and SIN-LHR. LHR-SIN return on the A380 and it was fabulous - IFE was
available from when we boarded and you could watch films if you brought your own headphones.
We managed to get a window/aisle seat on the upperdeck on the outward flight which is
fantastic if there are only two in your party - storage bin by the window was very handy.
SIN-AKL on a B777-300ER and return on B777-200 the only difference was the latter with older
seats which only had a smaller IFE screen. FA were very good with drinks runs through out the
flight and servicing the toilets to ensure they were clean and stocked. The quality of food
was excellent. A fantastic experience and all for £581 each.
SINGAPORE AIRLINES review : 14 June 2009 : by Shirley Lum (Australia)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Brisbane/Singapore/Brisbane. Very pleasant and comfortable even the midnight flight. The
cabin staff are very kind, professional and helpful.
SINGAPORE AIRLINES review : 10 June 2009 : by Pieter Boone (Netherlands)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
HKG-SIN, SIN-KUL and SIN-HKG in economy. All flights on 777 and on time. I prefer the old
style seating over the newer seats that slid forward when reclining. It is worth mentioning
that the 777 does not have air vents and my last flight was downright uncomfortable because
the cabin was way too hot. Food is excellent and crew could not be more professional.
Singapore Changi is an amazing airport.
SINGAPORE AIRLINES review : 10 June 2009 : by Steve Weller (New Zealand)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
DXB-SIN 777-300 Business. Excellent check in at Dubai. Star Alliance lounge at Dubai Term 1
is tiny but well presented and good offering of beverages. Near empty business cabin but
somehow all of the 8 passengers were seated together. Great inflight service throughout and
superb dining. AVOD is ok, but would not rave about it. Flight arrived SIN Term 3 which made
it nice and easy for connection. SIN-AKL 777 300-ER. Business Class. Seat 12A (I reckon on of
the best seats in Business). The seat is in the mini cabin just behind First with excellent
privacy. The new Business Class is one of the best and very private and comfortable. Term 3
Silver Kris Lounge is state of the art and very close to most departure gates. On time
departure but slight delay starting up the AVOD. Once running it was superb. Dining and
service top notch throughout the flight. We were treated to amazing views of Cape Reinga and
the Upper North Is of NZ as we descended and it was a shame that there was no mention from the
flight deck. All round probably the best flight ever.
SINGAPORE AIRLINES review : 10 June 2009 : by Andrew Tucker (Australia)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Perth to Singapore, economy class. Cannot fault anything at all, an economy passenger treated
like a first class passenger. Aircraft clean, staff happy, kind, very helpful. Plenty of
legroom, got my requested seat. Flight was right on time.
SINGAPORE AIRLINES review : 8 June 2009 : by S Foster (UK)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Brisbane-Singapore-London Heathrow Economy. SIN-LHR on new A380, very nice and comfortable,
and incredibly quiet for an aircraft of its size. Excellent IFE. Owing to the sheer number
of people on an A380 at maximum capacity, boarding and disembarking was painfully slow. FAs
were pleasant enough but seemed to rush through service in economy, however understandable
given the number of passengers. Very generous overhead luggage space. Seating is 3-4-3
configuration, I was on an aisle seat in block of 4. Seats very well designed, both the back
reclines and the seat pushes forward. I'm an insomniac at the best of times so long haul
flights are normally hell, but with earplugs, eye mask, reclined seat and a good firm
adjustable head rest, slept for a total of 6 hours including one stint of 3 hours straight!
Food on both flights was a little disappointing, I found it bland, overcooked and at times
inedible. Overall, probably the best Australia-Europe flights I've had. Economy class is
still economy class though!
SINGAPORE AIRLINES review : 8 June 2009 : by R Mortara (UK)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
It deserves its status as one of the best airlines in the world. Seating on the A380 and 777ER
are the same and include the latest AVOD offering from Krisworld. The standard 777's do not
have AVOD and whilst the screens are smaller and the handset is in the side of the seat as
opposed to being in the back of the seat in front, the seats themselves were comfy for a 3.5
hr flight. Service from the crews was much as expected; speedy friendly and efficient. I heard
the call bell a few times and almost without exception one of the stewardesses promptly went
to assist. It was nice to see water/juice runs every hour or so and hot towels were provided
before meals. Toilets were kept clean especially on the leg to Singapore but on the way back
the crew seemed to take less care of them. Indeed the crew on the return were, by the end of
the flight, rushing and getting slightly surly with those passengers who had not raised window
blinds, given back headsets etc. My two points of criticism are, firstly the food. Good
quality and quantity (although the bread rolls are poor) but of the 6 meals I had on this
trip, 3 were fish (one included Perch - the sticker on the foil cover indicating the contents)
and 3 were chicken. Two of the lunches were even identical. Even though these were dietry
meals I would expect some more variation. Finally after a flight which lasts more than 13
hours; 13:40 on the way back for instance, why does the airline expect seat backs to be
upright, blinds opened, and everything cleared more than 30 minutes before landing. The A380
is big but such a panic that long before landing is not necessary and took a little of the
shine off the flights for me.
SINGAPORE AIRLINES review : 3 June 2009 : by David Wallace (Australia)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
SYD-SIN-LHR return A380. All legs of the journey excellent. Had upper deck seats, which feels
more spacious than down stairs. Crew service was good as it always is with SQ.
SINGAPORE AIRLINES review : 1 June 2009 : by Louis Ong (China)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
I have been going back and forth from Singapore to Beijing at least 8 times. The flights back
to Singapore offers the B777-200ERs which have smaller screens and the planes are older.
However, the flights to Beijing offers the B777-300ERs - legroom on economy seats are good,
snacks good too. The screen is huge, has the new KrisWorld entertainment system. Food on both
flights awesome.
SINGAPORE AIRLINES review : 1 June 2009 : by J Morley (UK)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-SIN-HKG and KUL-SIN-LHR. Both London flights on A380, Singapore HKG on 777ER . The planes
are great, the seats have very good space, the AVOD is on of the best. The service was below
average. Toilets out of service 2 hours before landing on London Singapore leg. No alternative
offered. On the return leg the section at the lower deck economy at the back was empty which
was great. Most of the people intend to seat on the upper deck which is much more crowded. The
upper deck window seats have extra storage space under the window. Very good product with a
lot of cost cutting and robotic service.
SINGAPORE AIRLINES review : 28 May 2009 : by Duncan Whiting (UK)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-SIN-LHR on A380. On outbound leg seated in 32c which is right at the front, just behind
First. Very very quiet as seated in front of the engines, although this aircraft is quiet
wherever you sit. It is many years since I last flew SQ and I can see why they are a 5 star
airline. Good food, good IFE and exceptional crew. They simply cannot do enough for you.
Return leg I was seated at the very last aisle seat on the upper deck on a full flight, and
again, crew were exceptional. Other airlines are good, but SQ are on another level.
SINGAPORE AIRLINES review : 25 May 2009 : by W Ireland (UK)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
We flew to Perth from Heathrow and back and were very pleased with the service. Everything
worked perfectly and the changeover at Singapore was so easy. The airport at Singapore is so
well organised and clean. A380 was a very comfortable aircraft and the crew were very
attentive and pleasant. Food excellent. Toilets were kept very clean and rubbish was
constantly picked up by crew. All in a good experience.
SINGAPORE AIRLINES review : 25 May 2009 : by L Lim (Hong Kong)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
SIN HKG in economy on a current 777. Nice seat, good legroom, big screen with AVOD
(Krisworld), hot towels, good drinks, good quality meal. Better than Cathay Pacific on this
sector by a long way - in fact Cathay has no AVOD on this sector even in business except on
the one flight a day that is a 747. The only thing I can fault is that the crew were lax
about keeping passengers in their seats when the seatbelt sign was lit - I saw many passengers
continuously get up to go to the toilets.
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