Singapore Airlines Passenger Reviews and Singapore Airlines Customer Trip Reports   Singapore Airlines an official 5-Star Airline   Add your Singapore Airlines Review   Singapore Airlines detailed 5 Star ranking   Airline Reviews : A-Z Index   Quality Approval Status - EXPIRED

PAGE 1 2 3 4 5 6 7 8 9 10

SINGAPORE AIRLINES customer review :  3 January 2010 by R Anastacio    (USA)

LAX-SIN-MNL and back. I enjoyed the leg on A340-500. Nice, clean cabin. FA's were very attentive and friendly. Seats were very wide and comfortable in the lie flat position. I thought the pillows were nice and soft for airline pillows. Meals well presented and tasty. I was grateful for the Silver Kris lounge in Changi - able to shower, eat a good meal and relax in between legs.

SINGAPORE AIRLINES customer review :  1 January 2010 by J Eagle    (Australia)

MEL-SIN-BLR return. The service on A380 from MEL-SIN (and from SIN-MEL) was excellent. The service SIN-BLR and back was good, but not as good as A380. The seats on both aircraft were pretty good for economy class, and food was too. There is an endless choice of movies, music and tv shows to watch on krisworld. SIN-BLR (and return) was a night flight and they left the cabin lights on the entire time, making it impossible to sleep.

SINGAPORE AIRLINES customer review :  31 December 2009 by M Wong    (Malaysia)

KUL-SIN-DXB-CAI return. Flight KUL to SIN was good with refurbished cabin. Connecting flight to CAI a major drawback compared to KUL-SIN flight. IFE screen was small, seat was not as comfortable as the previous leg. Overall, good experience with professional cabin crew. It would be better if the entire journey was on the refurbished cabin.

SINGAPORE AIRLINES customer review :  28 December 2009 by Antonius Suryawan    (Singapore)

SIN-AMS. Leg room wasn't very comfortable, and it was very full for both flights, so no choice. Cabin crews helpful and friendly. The meals are particularly nice. My suggestion, SQ is best for long-range flights as the value-for-money are not that good. But for the comfort of flying, compared with other airlines, it is certainly one of the best.

SINGAPORE AIRLINES customer review :  28 December 2009 by Mark Roberts    (UK)

SIN-SYD Business class a refurbished B773. Regional seating has replaced the old Raffles class seats. The A380 and B773-ER has the new business seating. Very uncomfortable compared to the connecting A380 flight, not suitable for overnight. One meal service either when you take off or at breakfast for an 8 hr flight - not acceptable. SQ are going downhill, need to sort their cabins on this route out, not 3 different cabins & 4 different aircraft!

SINGAPORE AIRLINES customer review :  26 December 2009 by Alexander Gan    (Singapore)

SIN-Tokyo Narita and back on A380. The seats were not that comfy, but quite good. Hot towels, pillows, blankets, in-flight menu, toothbrush set and socks provided. Can't sleep for the whole night, seat a bit cramped. In-flight entertainment system packed with videos. Decided to listen to music, tried to stop it, but to no avail. Refreshments served during the seven-hour flight. Unlike Cathay, does not show the flight camera. Return trip the same, had to take the kid's Meal as my son wanted an adult one, quite nice for a child. Seats need to be comfier and more cushioned.

SINGAPORE AIRLINES customer review :  21 December 2009 by Roger Burnett    (Australia)

MEL-SIN-CAI return. A380 MEL-SIN return legs was excellent. Upper deck economy is very quiet, has a better seating configuration than the lower deck, and window seat has large locker immediately under the window. Krisflyer system on A380 is excellent with a huge range of entertainment and large screen. SIN-CAI on B777-300 not in the same league but still well appointed and reasonably comfortable. Service excellent on all flights except the 2135hrs flight SIN-MEL where crew not as attentive or friendly. Food was good but generally not of the standard suggested on the SIA website. I know this was an economy seat but the wine (French) range was limited to red or white and of very average quality. Overall a very good experience for the price.

SINGAPORE AIRLINES customer review :  21 December 2009 by S Baxter    (UK)

LHR-SIN-BNE, SYD-SIN-LHR in economy. Comfortable seats. Krisworld amazing - hundreds of movies, TV shows and music. Abundance of tasty food. Friendly, efficient crew. A380 quiet and comfortable to fly. Seats on B777 also wide and comfy, in a 3-3-3 layout as opposed to Emirates, who cram in 3-4-3. You may pay more to travel SIA, but it is worth it for comfort and reliability.

SINGAPORE AIRLINES customer review :  13 December 2009 by Carl Meyer    (New Zealand)

Excellent in-flight service. Very attentive. My wife and I were addressed by our names. Very comfortable seating and an abundance of in-flight entertainment. Only gripe had to do with my baggage being lost. Was without clothing in Singapore for 2 days but I attribute this mishap more to ground handling at Auckland airport than Singapore Airlines itself.

SINGAPORE AIRLINES customer review :  9 December 2009 by P Giudes    (Australia)

BNE-SIN-SYD. Lounge in BNE is small situated in what looks like a service corridor (but close to gate). Good selection of food including California Rolls (good idea). A330-300 on BNE-SIN leg in 2-2-2 configuration. Medium haul seats (on par with other airlines and not a patch on A380 business flat bed) ok for a daytime flight. Food was excellent and service good. Krisworld makes a massive difference on these long flights. There's always something to watch. Landed 25 mins early. SIN-SYD leg on A380. Business lounge in T3 is much better than the old dark lounge in T2. Highly recommended for selection of food. However for drinks only beer and soft drink were available. A little sign said you needed to find staff for anything else? Plenty of seats, computer terminals and wireless access. Onboard, usual SIA style. Excellent lie flat bed (best in the air in my view) in 1-2-1 configuration. Dinner was the best meal I've ever had in the air "wok fried beef in black pepper sauce". But breakfast was another matter. Just a small bowl of fruit and a choice from the bread basket. Yet they woke us 2 hours before landing for that! After cleaning up they then turned the lights out for another hour before commencing descent. This would have been much better served 45 mins before landing allowing for more sleep. Flight landed 30 mins early. So apart from early breakfast, a good business return flight.

SINGAPORE AIRLINES customer review :  4 December 2009 by Z Giam    (Singapore)

SIN-FUK return Economy (B777-200). The plane for the first leg had a very aged interior (no AVOD, smaller seats), and only breakfast was served due to the short 5 hour trip. That aside, the service was excellent - they try to engage and interact with the guests, and this is a nice touch. The return leg was better, with the new Krisflyer system that had a host of entertainment options. Lunch was pleasant, and crew kept going around with drinks. On the whole, SIA has delivered quite a good Economy product, although their 777-200 aircraft desperately needs an interior upgrade.

SINGAPORE AIRLINES customer review :  1 December 2009 by Carol Young    (Canada)

LHR-SIN on 777-300. Very good flight with attentive crew. As many have said the seat is very wide so one tends to slip around in the seated position, but when a flat bed it is extremely comfortable. Food outstanding, good choice and always a "local" Singapore dish on the menu which is excellent. Wines not off the high quality that they used to be The two white wines on offer were very ordinary. Left 30 minutes late and arrived 50 minutes late but plenty of staff available on arrival to deal with passengers with tight connections. Overall, a very good flight.

SINGAPORE AIRLINES customer review :  30 November 2009 by Kevin Tay    (Singapore)

SIN-NRT-SIN. Excellent flights on A380 in the upper deck economy. Checked in online and selected preferred seats on both flights with ease. Both flights on time, leg room and seat pitch is good. The upper deck window seats have an additional side compartment which is much more convenient in storing your hand carry than putting them in the overhead compartments. The In-seat PTV is the largest I’ve seen. KrisWorld entertainment system has an excellent selection of movies, music, TV Shows, games, etc. Friendly FAs come around with drinks often. Onboard food was good. SIN-NRT red-eye sector, we had a piping hot panini sandwich after taking off and breakfast prior to arrival. My only gripe for the SIN-NRT sector is that they started serving breakfast mid-way thru the 6-hr flight at 4am, which is about 3-hrs prior to arrival. I almost couldn’t catch my 40 winks on this flight as the snack was served only at 1.30-2am. They could have pushed the breakfast to 5am. Immigration at Narita on arrival was pretty fast. On the return day flight, I kept myself occupied with the AVOD throughout my flight.

SINGAPORE AIRLINES customer review :  30 November 2009 by Bob Andrews    (UK)

LHR-SIN-MEL-LHR. A380 on all sectors and this is a great way to fly in Business Class as the seats are extra wide and you get a comfortable lie-flat bed. A380 boarding process is fast and the aircraft is incredibly quiet. Service outstanding on all sectors and AVOD system is second-to-none. Over the past two years though the wine quality has decreased but that is rather minor. The food is nicely presented and is always interesting and tasty and the meal service is never rushed. The lounge at T3 in Singapore is huge and very comfortable and overall it is hard to fault anything on this trip - this airline fully deserves its 5* rating.