SINGAPORE AIRLINES   Passenger Reviews and Customer Trip Reports

SINGAPORE AIRLINES review :  8 September 2009 by Michael Schade    (Singapore)

Bangkok - Singapore in C class. B777-200 with the old type C class seats, but comfortable. My choice of meal was not available, and the leading stewardess who served me made no effort to check if it was still available from the other trolley. IFE good. Overall good flight with the exception of the not very attentive leading stewardess.

SINGAPORE AIRLINES review :  5 September 2009 by L Chua    (UK)

LHR-SIN return Economy. Excellent service and IFE, and a decent selection of reading material. Food pretty appetizing, nice to have three choices and ice-cream for dessert! A380 on the return leg was significantly smoother and quieter than other aircraft I've flown, with lots of space for leg-stretching around the toilet areas. Unfortunately, a passenger fell ill en route, which mandated an emergency stop in Dubai. The crew handled the situation well, with regular updates , and flight attendants handing out snacks and drinks and chatting with passengers. Ground staff at Heathrow handled missed connections, etc. as a result of the 2.5 hour delay.

SINGAPORE AIRLINES review :  2 September 2009 by Savi Mull    (India)

SIN-BOM Business Class 777-300ER, seat 16A. Top of the line business class cabin with dimming lights and quiet ambiance. A very wide and spacious leather seat with a significant recline and seat pitch. Great leg space and seat turns into a flat bed with Givenchy spreads and pillows! The cabin crew made an extra effort to conjure up my favourite SQ cocktail that was not on the menu - much praise for their attentive careful detailing and presence throughout the flight. The IFE screens are marvellous with a good collection of movies. The washrooms were clean and very well stocked

SINGAPORE AIRLINES review :  1 September 2009 by Eric Marshall    (Australia)

SYD-SIN A380. Upper deck, with two seats down the sides rather than three. I was taken ill on this flight, and it looked worse than it was at the time fortunately for me. However, the crew were so fast and competent and caring in doing everything medical that they could before a doctor was located on board. They were in communication with SIN about my condition, had a doctor meet the plane and take me to the Medical Centre etc. All the time the Chief Stewardess stayed with us after landing until we were put in a taxi to our hotel. The next day she came into town on her rest day to check on us, and we also got a call from the InFlight Supervisor. Both of them gave their personal phone numbers in case we needed further assistance. Sometimes 5 stars is not quite enough, and when you see the depth of competence and such a caring attitude it makes it impossible to consider another airline.

SINGAPORE AIRLINES review :  31 August 2009 by Nathanael Lim    (Singapore)

Singapore to Fukuoka, Japan return. Great service, staff, breakfast and lunch meals, in-flight entertainment. On the way back to SIN, same quality service - it was my birthday and I was given a cake and a card written by the flight attendants.

SINGAPORE AIRLINES review :  31 August 2009 by Brett Watson    (Australia )

SIN-MEL economy on 777-300ER. Flight boarded efficiently and plenty of FA's available to assist passengers with stowing bags and settling in. Seat reasonably comfortable for economy. My special meal was confirmed before meal service, with drinks offered shortly there after. FA's politely and efficiently attended to all passengers' needs. IFE excellent with a great range of movie, TV and music options. Light meal served shortly before landing and again FA's ensured all passengers were looked after.

SINGAPORE AIRLINES review :  18 August 2009 by T Korosec   (Croatia)

LHR to SIN and back with A380 and I give my vote to SIA as a five star airline. Excellent service, enough leg space, great food quality, great movies and best crew.

SINGAPORE AIRLINES review :  17 August 2009 by Garry Rogelio   (USA)

Narita-Singapore. A380 upper deck economy class. The upper deck economy is small and was located behind Business class. Seat featured a lot of gadgets and touches such as a personal light and a mirror. PTV's were very big for an economy product and Krisworld contained huge assortments of entertainment. Onboard meals came with two choices - both excellent. Crew polite and warm - constantly topping off the drinks and offering snacks.

SINGAPORE AIRLINES review :  17 August 2009 by Sean Hibolton   (Canada)

ZRH-SIN-ZRH B77ER. Inviting cabin with nice seat colors - generous leg room and a footrest unlike Emirates. Onboard entertainment system very good. Meals on all legs was good. Flight attendants are the creme of the crop in the service industry.

SINGAPORE AIRLINES review :  17 August 2009 by D Yue   (Singapore)

Was seated at 11K, upper deck business class. No window for this seat but very nice personal space. Flight was from Hong Kong to Singapore on an Airbus A380. Good selection of food and wine on the menu. Service was great, FA was extremely chatty and it was a pleasure to fly SQ. A little disappointed with IFE though, I feel that the selection was not as good as Emirates'. However, the seat was huge! The seat could take 2 of me - no kidding. Overall, a very satisfied customer here having paid for business class!

SINGAPORE AIRLINES review :  13 August 2009 by Andrea Katayoun   (Canada)

Seoul-Singapore. B777-300ER. Flew with a 3 month old baby - was given a bulkhead seat with a bassinet. cabin crew were very helpful during boarding and went out of their way to make sure our family was comfortable. Toys such as a teddy bear and a soft Singapore airlines plane was given to our son - which kept him quite during the take off. The SQ girls were constantly checking up on us and even played with our son when we were eating our meals. Entertainment system offered an array of choices such as movies, tv shows and video games. Overall, we found Singapore Airlines to be a friendly family oriented airline and would most definitely travel with them again.

SINGAPORE AIRLINES review :  13 August 2009 by J Halley   (Thailand)

BKK-SIN-LHR-SIN-LHR. SIN-LHR legs the A380. Managed to get a seat on the upper deck both ways. Very quiet going to LHR and no sense of the size of aircraft. Nice small cabin of economy seats (2x4x2) and quite peaceful. Service and food excellent - almost too much food really. And no shortage of drinks and snacks on offer in between meals.

SINGAPORE AIRLINES review :  12 August 2009 by B Thies   (Germany)

Frankfurt-Singapore-Auckland. Enjoyed all of the 3 flights. Economy seat did not feel cramped or overcrowded. Krisworld had a plethora of entertainment. Catering was magnificent and drinks kept flowing through the flight. The flight attendants were hospitable and attentive.

SINGAPORE AIRLINES review :  10 August 2009 by Gilberto Camacho   (Portugal)

HKG-SIN-MEL return and loved all trips except one - the seat given to me in the B747 aircraft SIN to MEL was at least 3 inches shorter in width which made my flight pretty unconfortable! I was seated in the window in the rear of the aircraft - in the last row of 3 seats (then, behind me started to be 2 seats). Obviously, I didn't pay less for the ticket nor someone advised me of this difference. Apart from this, entertainment, quality of service, food and cleanliness are remarkable values which convince me to consider SIA one of my favorite airlines. And SIN airport are in parity with HKG airport as the best that I've been. Truly amazing!

SINGAPORE AIRLINES review :  10 August 2009 by Eric Ferreira   (Spain)

Paris-Singapore. The new business class on the A380 was very comfortable to sit and heaven to sleep in. Food on this sector was delicious. Cabin crew attentive, kind and genuine. All in all, I think Singapore Airlines truly deserves the title as a 5 star carrier.

SINGAPORE AIRLINES review :  10 August 2009 by G Treger   (Israel)

Flew via Athens to Melbourne, return Melbourne via Zurich (both flights originated in TLV with transfer to Singapore in Europe) with three children. Had bassinet for the baby, the staff were extremely helpful with the kids, wrote down all their names and brought them games before take-off. Sat in the bulkhead seats which are comfortable. The staff provided baby food, nappies, wipes. There is a wide selection of movies, video games and TV shows which kept the children entertained for hours. The staff love babies so my daughter was well looked after.