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Singapore Airlines Passenger Reviews and Singapore Airlines Customer Trip Reports



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SINGAPORE AIRLINES customer review :  28 February 2010 by Nicolai Larsen    (Greenland)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

First long haul SQ flight in Y since 2002. CPH to HKT by FRA and SIN. FRA-SIN leg on B773ER. Outbound flight pure joy, even it was an evening flight managed to get some sleep. Managed to book by internet seat 43A and C. Seats just in front of lavs, a bit of traffic but nothing to disturb a lot. Since being a PPS had a few perks, extra drinks, meals first choice and served first. Was quite happy with the trip and crew as always great, clean toilets, food fine. IFE amazing. Return leg crew seemed more busy and less attentive, my PPS peaks all disappeared. Overall wonderful product, seat great, pitch fine - would recommend SQ for long haul in Y especially if travelling with their newest hard product.


SINGAPORE AIRLINES customer review :  27 February 2010 by Stefan Drenkelfuss    (Germany)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-SIN and back, first leg A380 upper deck, return with 777-300er. An outstanding experience, superb food (they even provide Yusheng salad for the chinese new year), great inflight entertainment and a happy crew. On the return we had some clear air turbulence before India but Captain made an announcement on how heavy it would be and informed us on the weather progress.


SINGAPORE AIRLINES customer review :  27 February 2010 by J Nash    (Australia)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

SYD-SIN-DPS return. Online booking with seat selection and Star Alliance points a bonus all flights on time. Cabin cleanliness food and service all excellent good leg room on 777. The best economy experience in years.


SINGAPORE AIRLINES customer review :  24 February 2010 by L Wong    (Malaysia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

SYD-SIN on A380 upper deck. Service excellent, drinks served many times and food is good. The entertainment system is quite good, but not as good as expected.


SINGAPORE AIRLINES customer review :  23 February 2010 by K Piddick    (Australia)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

SYD-SIN-BKK on Boeing 777-300 and 777-200. Brilliant check-in, cabin service, seating, aircraft condition, food, cabin crew.


SINGAPORE AIRLINES customer review :  22 February 2010 by G Baxter    (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Sydney - Singapore - Bali on A380 and 777. I was lucky to be seated upstairs on the A380. The seating was a bit cramped and the foot rest annoying. I prefer Qantas Y class seating with the net which supports your legs. However, movies and service were far superior. Drinks great and they brought them around quickly and they were always coming back for second round. Hot towels great. Overall very impressed.


SINGAPORE AIRLINES customer review :  22 February 2010 by D Clarke    (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

First time travelling with Singapore Airlines. We were delighted with everything : attentive and efficient stewards, good food, we didn't feel anything was skimped even though we were Economy. The choice of films was excellent. We were very impressed we were with Airport at Singapore. We appreciated the sleeping areas and the Butterfly Garden.


SINGAPORE AIRLINES customer review :  22 February 2010 by K Thein    (Myanmar)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

SIN-DXB-CAI return Boeing 777-200ER aircraft. Outbound service was astonishing, inflight entertainment better than Thai Airways. Food nice and. DXB-SIN the cabin crew was a bit tired - most of them disapeared but came to the need of passengers when they pressed the FA button. The return flight was better, cabin crew were wide awake and walked up and down the cabin every 30 minutes to see if the passengers are Ok. Food was good, flight announcements made in Arabic.


SINGAPORE AIRLINES customer review :  18 February 2010 by P Languillon    (New Zealand)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

AKL-CDG-AKL on A380 and B777. A380 is an amazing plane, very quiet. However I found that the food quality was not as good as expected. Also the entertainment system on board is good, but not as good as expected.


SINGAPORE AIRLINES customer review :  15 February 2010 by Ivan Jayawan    (Singapore)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

SIN-CGK-SIN. Check-in efficient and effective. Inflight services is perfect. Arrival services for both sectors can't be compared as SIN offers better services than CGK, however for SIA's itself, the service is perfect. This time I fly for Chinese New Year celebration, SIA even offer same airfare with other budget airline for this peak season, thus it's more than value for money. I will fly again with them of course in the near future!


SINGAPORE AIRLINES customer review :  15 February 2010 by Suraj Choithramani    (Japan)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

SIN to NRT on the A380-800. Beyond the service I expected. The staff were very polite. Check- in was easy.


SINGAPORE AIRLINES customer review :  14 February 2010 by Roland Buecheler    (Switzerland)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

ZRH to SIN on B777-300E. Slight delay in check-in. Boarding was quick and a first welcome drink was served. Extra wide seat 11K - I almost got lost. Left 45 minutes late due to snow / de-icing. Friendly crew and good meals (main course and breakfast). Arrived on time in Singapore Changi terminal 2. Quick immigration with no queues with fast baggage delivery.


SINGAPORE AIRLINES customer review :  13 February 2010 by C Migas    (Canada)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

SIN-HKG on new A380 Business Class upper deck. Fantastic experience from IFE options, quality of picture and size of screen. Seats large enough to fit two of us comfortably. At least 37inches wide. Didn't get to use the bed but the width and cushion would make it one of the best out there. The staff were outstanding. The food was above average. SIN airport one of the world's best. Checked in and at the gate in 10 minutes. My seat slightly scruffed up and a bit worn for such a new aircraft so overall a solid 9/10.


SINGAPORE AIRLINES customer review :  13 February 2010 by Colin Pay    (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-SIN return. A380 both trips, full outbound, half empty on return. Main cabin out, upper cabin return - the better choice is the upper deck, with only about 90 seats in economy. Food, drink and IFE very good.


SINGAPORE AIRLINES customer review :  12 February 2010 by Johann Christian Mehl    (Australia)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

SYD-SIN-FRA in Economy on A380 and B747. Paid for upgrade to Business on return flight FRA- SIN-SYD on B747 and B777-200. Economy Class leg: A380 is a great plane - amazing IFE, very quiet, sufficient leg room. B747 much less comfortable, but still ok. Service was friendly, but did not offer enough water. Food quality surprisingly poor, neither beef not chicken were edible. Business Class leg B747 and B777-200 featured old business class, which is not even remotely as good as SQ's new business class. Narrow angled seats, which made sleeping very difficult. IFE not as good in either business class as on A380 in Economy Class. Friendly service and good food, especially on SIN-SYD leg, was appreciated.


SINGAPORE AIRLINES customer review :  9 February 2010 by Ian Waddell    (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-Singapore A380. Paid extra for emergency exit seats - well worth it. "Lobby" area around Row 44 lower deck was very cold for the entire journey - guy closest to the emergency door swore he could feel a draft! Quite noisy from time to time as well. Food and service very good all round. Apart from frostbite, no complaints.


SINGAPORE AIRLINES customer review :  7 February 2010 by Edwin Herlihy    (Ireland)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Auckland-Singapore Economy B777-300ER. Very pleasant flight with excellent service, LON-SIN-BKK return. Excellent service throughout, new aircraft, good entertainment / meal / comfort etc. Staff were welcoming and efficient. Check-in staff were friendly and efficient. 50 dollars fee to pre-book emergency exit seat was value for money. Will definitely fly with them again.




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