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Singapore Airlines reviews, SIA reviews, Singapore Airlines passenger reviews, SQ review, SIA customer review


 

SINGAPORE AIRLINES   Passenger Reviews and Passenger Trip Reports



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SINGAPORE AIRLINES review :  2 July 2009 by Dan Recken   (Luxembourg)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Frankfurt-Singapore-Auckland return. Fra-Sin on 777-300ER other on 747. Fast(priority) and friendly check-in. Very helpful cabin crew, good food, nice IFE (AVOD). Superb lounge on Changi T3 (food,showers). Will fly again soon on A380 from Paris to Australia.


SINGAPORE AIRLINES review :  29 June 2009 : by Kurt Müller   (Germany)

 

Trip Rating :  4/10

Score 4 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

CGK-SIN on B777. Nice cabin and good seats. Amazing service with full hot meal on what is really a short route. IFE screens rather small but it didn't matter, as no headsets were handed out. So much for what is trumpeted as a great reason to fly SQ.


SINGAPORE AIRLINES review :  27 June 2009 : by Neil Ramsay   (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Sydney-Singapore-Hong Kong and return. The trip started out less than auspiciously with over an hour's delay after boarding with no real explanation. The situation was made worse by the auxilary aircon unit pumping hot air into the cabin until it became sauna like. Complaints were met with "Sorry, we can't do anything about it". Things however improved once we were in the air. Food and wine selection on all legs was excellent with service to the usual high SIA standard. Drink runs were frequent. IFE worked well and this feature on the A380 was outstanding. Upper deck economy seating has to be chosen with care on the A380. Aft seats are continually disturbed by position of toilets which are very noisy and open directly onto the rear middle rows, a real pest during night flights. Did not find the seats particularly comfortable with the head rest position, no matter how adjusted, a continual annoyance. The new recline system was however a plus. The pax in front is never in your lap. Boarding was well handled and baggage reclaim did not seem to take longer on the larger aircraft.


SINGAPORE AIRLINES review :  25 June 2009 : by Robert van Tuyll   (Netherlands)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

AMS-SIN-CGK return. had to book last moment and paid an arm and a leg for 2 business class seats. AMS-SIN excellent on 777-200 ER but expected better seats not the advertised fully flat bed at all. SIN-CGK older 777-300 with old fashioned business class seats. Visa versa the same. Service as always near to perfect. A fantastic noodle soup as a snack. Only disappointment there are no overnight kits for night flights which other airlines still have.


SINGAPORE AIRLINES review :  24 June 2009 : by Savi Mull   (India)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

AKL-SIN New business class. Good lounge at AKL airport. Fabulous business class product with excellent privacy and space. Seat width is extraordinary as is the recline. Turns into a comfortable flat bed with Givenchy furnishing. Awesome warm, thoughtful and hospitable service that goes beyond any in-flight experience. The 10 hours just flew - great IFE, 15inch screens and anytime dining. Impeccable service. The best in-flight experience ever and absolutely top-notch.


SINGAPORE AIRLINES review :  24 June 2009 : by C Chuan   (Singapore)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Incheon to Singapore. The plane was 777-300er business class. Big screen with so many choices of movies and song library, Video On Demand. They include in the seats a mirror so that one does not need to go to the toilets to tidy one's hair. The space bed was superb, actually managed to catch some sleep on the plane. Service is excellent, although I find that there is a marked difference between the service in the first class and business class.


SINGAPORE AIRLINES review :  24 June 2009 : by Mike Shade   (Singapore)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Singapore-Shanghai return in Business class. Great outbound flight on a 777-200ER with flat sleeper seats. Good service with great F&B. What a difference on the return flight.Shanghai lounge untidy with a poor choice of magazines/newspapers. Food quality and quantity poor. Old 777-300 with outdated C class seats. It was a night flight, but the seat are unsuitable to get a good rest. Inflight service was provided by a friendly, but rather clumsy attendant. Food was mediocre.


SINGAPORE AIRLINES review :  18 June 2009 : by Thomas Girke   (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Melbourne-Singapore-Melbourne. Boarding both flights on a 744 was on time and arrived at our destinations early. Crew went out of their way to assist passengers stow hand luggage. Hot meals served with a number of offers from the bar before and after. A snack and hot breakfast before landing. Crew were smiling, helpful and responsive.


SINGAPORE AIRLINES review :  18 June 2009 : by Alan Wan   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-SIN-AKL, AKL-SIN and SIN-LHR. LHR-SIN return on the A380 and it was fabulous - IFE was available from when we boarded and you could watch films if you brought your own headphones. We managed to get a window/aisle seat on the upperdeck on the outward flight which is fantastic if there are only two in your party - storage bin by the window was very handy. SIN-AKL on a B777-300ER and return on B777-200 the only difference was the latter with older seats which only had a smaller IFE screen. FA were very good with drinks runs through out the flight and servicing the toilets to ensure they were clean and stocked. The quality of food was excellent. A fantastic experience and all for £581 each.


SINGAPORE AIRLINES review :  14 June 2009 : by Shirley Lum   (Australia)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Brisbane/Singapore/Brisbane. Very pleasant and comfortable even the midnight flight. The cabin staff are very kind, professional and helpful.


SINGAPORE AIRLINES review :  10 June 2009 : by Pieter Boone   (Netherlands)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

HKG-SIN, SIN-KUL and SIN-HKG in economy. All flights on 777 and on time. I prefer the old style seating over the newer seats that slid forward when reclining. It is worth mentioning that the 777 does not have air vents and my last flight was downright uncomfortable because the cabin was way too hot. Food is excellent and crew could not be more professional. Singapore Changi is an amazing airport.


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