Singapore Airlines Passenger Reviews and Singapore Airlines Customer Trip Reports

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Singapore Airlines official 5-Star ranking

Award winning Business Class cabin

Singapore Airlines Economy class seat reviews

KrisWorld AVOD IFE on long haul flights

Singapore Airlines First & Business class Lounge Reviews

Quality meal service across all cabins

Singapore Airlines First & Business class seat reviews

First Class suites on A380

Singapore Airlines Aircraft Seat Plans

Spacious Business Class seat (34" wide)

Singapore Airlines Passenger seat tips

Attentive staff service in all cabins

SIN-LHR on A380. The A380 is very quiet and spacious. I was in the forward section of business class so it was even more pleasant as there were fewer passengers in that section. The expanded book the cook menu was excellent - good food and very consistent in terms of standard and quality. Krisworld is getting on in years and needs a revamp. As a frequent traveller, I had to look really hard to find a movie that I had not previously seen. It would be nice if some classics were available. I enjoy the flat bed and the wide seat. I have no difficulty getting comfortable in either mode. The crew were excellent. I found the two flight stewardess looking after much section to be very nice, warm and friendly.

We travelled Singapore to Auckland on newly refitted 777 300-ER. Service and food were excellent. Seat not so good. "Lie flat" bed was very uncomfortable. Not enough leg room and couldn't see TV screen when bed was made up. Aircraft noise was very loud in this cabin. Wouldn't do another night flight in this cabin, but wait to see how our return day flight will be.

Perth to Singapore, then Singapore to Barcelona. Seats hard, tail bone ached for days afterwards. Return flight - same plane and same issues, worse as it was flying through day and into night, very difficult to try and sleep. Why a supposedly great airline as Singapore airlines would use an old plane on an 11hr flight escapes my imagination. Would I fly Singapore Airlines - very much doubt it.

BKK-SIN-ICN-SIN-BKK all on A330's. Staff were consistently efficient albeit mechanical. Catering was very average with small portions compared to the 'desert' airlines. Menu cards distributed with a good selection of beverages as with most full-service airlines. Seats were none too clean with dirt stuck on the seat belts and stains on the fabric. Hot towel service before meals, but I still can't fathom how on their website and advertisements that they are the airline that 'even other airlines talk about'. Instead of distributing glossy paged menus and inflight magazines, SQ could perhaps channel the money used for such things into better catering and have reading material digitised into Krisworld.

HND-SIN-KUL. Everything up to SQ standards and a most enjoyable trip. Went to sleep immediately on departure and had an excellent breakfast before arrival. I had a Business Class award ticket but the SIN-KUL sector had only been available in Y. When I arrived at the gate, there were C seats available but they refused to upgrade to the "fare" I had paid. The curt "no" was a bit of a surprise but the flight was only 40 minutes and had an exit row in Y. The arrangement was fine but a bit put off by the refusal to even consider my request, which was fully reasonable.

MNL-SIN. First time on Singapore Airlines on this short 3 hours flight. Boarding in Manila was somewhat hectic due to inefficient and chaotic terminal 1. Once past the security control, everything was just perfect from lounge to cabin. Very comfy and classy business cabin on this regional route with angled lie flat seat, excellent food and wines and good and attentive service. Best cabin ever flown on a medium haul flight.

Singapore to Jakarta. A Krisflyer Gold customer for many years. Was waiting with my daughter in the Gold Lounge, staff made an announcement telling passengers for Jakarta to stay in the lounge, flight delayed due to operational problems. We duly waited until flight was boarding, while collecting our belongings my name was called. We arrived to find the gate closed and were yelled at by a staff member who said we should go to the transfer counter where a male staff member yelled at us. I tried pointing out that we were in their Krisflyer Gold Lounge so could not hear airport announcements. We waited and were served by a female staff member who was pleasant, we were then rebooked on the 21.50 flight - a big difference from the 18.40 flight we were originally on and had to sit towards back of plane. A horrible experience. Service and food onboard is no longer guaranteed.

Flew economy SGN-SIN-BNE in Apri-May and found Singapore Airlines faultless. Apart from the occasional malfunction of the SIA website, every other aspect was very good. The check-in, boarding, inflight service, punctuality, friendly, helpful cabin attendants - it was all a very satisfying experience. And best of all, the price was about $230 cheaper than the so-called "discount" airlines.

HKG to SIN, return in A380. Extremely comfortable seats and great service. One of the best inflight meals ever experienced. Both flights arrived early for at least half an hour. Large variety of inflight entertainment. Temperatures and lighting were perfect. Almost everything was new and of a great standard.

ZRH-SIN-SYD, the return of a European round trip. ZRH-SIN on A380 and as good as the two A380 legs up to Zurich. I couldn't fault anything that SQ did on that leg. Connected in SIN to a B777 and a bit of a step back in time. A fairly full airplane didn't help. Only a short 7hr leg back to Sydney but the crew, while very nice just didn't seem to get into their groove. A full and nice breakfast was served 2hrs into the flight and it seemed like we all got our meals an hour after the vegetarians. Then a light lunch was rushed out an hour before landing. The actual SQ service and quality of food was just as good as all 3 other legs. One thing that did impress me was that finally someone thought to hand out Australian landing cards in the boarding lounge in SIN which meant you could complete it before getting onboard.

CPH-SIN-BKK. 777-200ER is old and as all others 777's I tried, a little noisy. Seats were ok, the staff better than any other airline I've flown, food was fantastic and I had a special meal. IFE a little outdated but worked fine. The seat pitch long haul is some of the best I've tried.

Hong Kong to Singapore 777-300ER. Wonderful seats, very comfortable, enough seat pitch even when the person in front of you reclines. Impeccable service, hot towel service before take off, full menu (comparable to business class), F and B the best I have had, beautiful cutlery and table setting. Entertainment - 10 inch HD screens.

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