SOUTH AFRICAN EXPRESS AIRWAYS review :
16 March 2010 by R Crisell
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Customer Rating : 5/5 |  |
PLZ-JNB. Very quick and efficient check-in, surprisingly good food for such a short flight.
CRJ 200 aircraft is fast, quiet, clean and has comfy seats. Great service from cabin crew to.
Flights sometimes a bit more pricey than some low cost airlines but the product is that much
better.
SOUTH AFRICAN EXPRESS AIRWAYS review : 18 September 2009 by Terry Stokes
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Customer Rating : 4/5 |  |
Durban-Port Elizabeth and Port Elizabeth-Cape town. Check in was quick. Both flights on time.
Crew on both flights were professional but unfriendly.
SOUTH AFRICAN EXPRESS AIRWAYS review :
21 March 2009 : by M Preston
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Customer Rating : 5/5 |  |
JNB-GRJ. The flight had a technical problem which resulted in the pax being transferred to a
back-up aircraft. The delay was well handled with full and clear information being given at
all times, as well as good humoured and sincere apologies from the flight deck. In the end we
got into George just over an hour late. Congratulations and thanks for a professional and
relaxed approach to the problem.
SOUTH AFRICAN EXPRESS AIRWAYS review : 7 November 2008 : by Jason Tottey
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Customer Rating : 5/5 |  |
Jo'Burg to Gaborone to Jo'Burg. Have to say overall was very pleased with this airline. Only a
short 1 hour hop, but seats very comfy. Small snack on board. Selection of soft drinks and 3
beers. Something larger airlines cant manage. No delays on either flight. Would use this airline
again for more regional travel.
SOUTH AFRICAN EXPRESS AIRWAYS review :
24 October 2008 : by M Preston
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Customer Rating : 5/5 |  |
CPT-JNB-CPT economy. I booked 3 days before departure for a quick return trip. I would have
travelled SAA in preference to the other carriers, but after booking I compared prices between SAA
and the four other domestic carriers, and comparing similar timings, SAA was the least expensive
(ZAR 1565), admittedly not by much, but so much for 'low cost' carriers. When I saw the long check
in queues for the other carriers at CTIA I was even happier to have booked SAA, simply drew my
boarding card after checking in online and sauntered to the boarding gate. Flights were punctual,
lots of information from the flight deck, cabin crew attentive and friendly, modern clean aircraft,
and decent seat pitch.
SOUTH AFRICAN EXPRESS AIRWAYS review :
23 October 2008 : by Mark Cowell
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Customer Rating : 4/5 |  |
Cape Town - Port Elizabeth SAA Express. Domestic terminal working very well considering it was
Monday morning and in view of the ongoing major construction work. As SAA silver card holder grabbed
20mins in pleasant SAA lounge. Flight called 10 mins before departure and bussed to remote stand.
CRJ200 fitted with the brightest blue leather seats I've ever seen. Excellent weather en-route
which always helps with the sense of a nice flight. Crew served breakfast of juice, muffins, ham,
fruit bowl and coffee. Service would put most US and Europeans airlines to shame and all on a little
CRJ. Landing and disembarkation at PLZ efficient.
SOUTH AFRICAN EXPRESS AIRWAYS review :
13 October 2008 : by Mark Cowell
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Customer Rating : 4/5 |  |
Cape Town - George SAA Air Link. Domestic terminal busy but check-in fairly efficient. Please note,
SAA Silver card holders you can check in at Business/First desks and use lounge. Flight called 20
mins before departure and bussed to remote stand. EMB-135LR awaited, which as only half full, was
qucikly boarded and ready for departure. Captain warned of poor weather in George (thunderstorns,
wind and low cloud) before departure, which was 20 mins late as a result. Brief 30min flight during
which juice and muffins were served. Descent began into George dodging thunderheads. Broke out over
George airport perimeter at what must have been decision height for a greaser of a landing. Got the
feeling this was a thoroughly professional crew doing a super job.
South African Express Airways by Sylvia Goddard
31 December 2006 Customer Trip Rating : n/a
Port Elizabeth to Durban economy. Not impressed, very rocky flight
with a seemingly over zealous person on the stick. Took a travel sick
tablet for a 50 mins flight! Service seemed OK and plenty of cabin crew
around but I really just wanted to be on the tarmac. Possibly one of
the worst flights I have known - but that may just be me.
South African Express Airways- by Craig Thomas
12 July 2005
Full flight on Canadair Regional Jet departed at 0620. SAX has not refurbished cabins
on the CRJs, so they are looking a little tired and dated - would be great to have
the seats installed on their Dash 8s rolled out across the fleet. Expecting the worst
for breakfast, I was pleasantly surprised - fruit, yoghurt and a hot meal were
provided. The hot meal consisted of an omelette, sausage, tomato and onions - the
omelette was fresh and tasty and certainly the best omelette I have had on board any
flight. Two rounds of coffee/tea followed, by which time the descent to Windhoek
commenced. Very impressed with the breakfast on this run - can't see why it can't be
expanded across the network for morning flights. All in all, a good experience.
South African Express Airways- by Craig Thomas
8
July 2005
Travelled Johannesburg - Kimberley - Johannesburg and Johannesburg - Gaborone - Johannesburg in
June. SAX has refurbished all their Dash 8-300s, so seating very comfortable - stylish blue leather
seats with adjustable headrests (more comfortable than seats on many larger jet aircraft). Service
good on all sectors, however catering seems to be hit-or-miss and inconsistent in terms of quality
and quantity. JNB-KIM flight departs at 0555 with a flight duration of 1h20 - appaling breakfast is
served, consisting of yoghurt, a few pieces of melon and papaya that they call a fruit salad and a
stale, dry, unappetising muffin. Return flight from Kimberley at 1935 - different story; delicious
chicken wrap, savoury biscuits and chocolate. JNB-GBE although flight is only 50 minutes and
departed at 0730, a full breakfast was served (why they cannot do this on the Kimberley flight is
beyond me). Bread roll, cold meats, cheese and fruit. Afternoon departure from Gaborone at 1540 -
the most disappointing of all... snack box handed out opens to reveal a packet of mixed nuts and a
packet of crisps ! This definitely leads one to feel ripped off at having paid over R2,500 for the
return flight to Gaborone. Air Botswana by comparison have taken heed to catering feedback and
replaced their peanut-and-biltong service with proper sandwiches etc on board. A little consistency
at SAX would be great !
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