Ryanair Passenger Reviews and Ryanair Customer Trip Reports

Frankfurt Hahn - Edinburgh. Ryanair was as usual punctual and efficient. The plane was full, but boarding was organised efficiently and we left on time. I have a routine with Ryanair, I don't bother with reserved seats or priority boarding as I don't see the point for a short flight. As soon as the seat belt light goes out I put my iPod on and block out the constant selling. The seats aren't the most comfortable, but they're not that bad and for 80 minutes or so it's not a problem.

Outbound EIN-BUD delayed. Eindhoven Airport is quick but small and with 4 flights departing at the same time very crowded. Arriving at BUD is very bad with tents as ''Ryanair'' gates and walking for about 5-10 mins. Luckily we had no luggage. Return BUD-CRL, left us waiting in the cold tents, boarding was a hassle and our flight was delayed. Didn't buy anything on board on this short flight. Ryanair is okay for the price so you shouldn't expect luxury.

Flew out to Faro with my husband and 5 year old daughter, lovely flight. On the way back they tried to sit my 5 year old in between strangers which made her very distressed, thanks to a lady passenger my daughter was allowed to sit by her father. When we complained we were told very rudely we should have got to the front if you wanted to sit together.

Can't fault Ryanair. They do exactly as they say. Cheap flight. No frills. I've flown many times with Ryanair and have no complaints. Even when we took my 93 year old mother to Spain earlier in the year, staff all courteous and helpful. My only complaint is that I have to listen to customers winging in the queues about their overweight, oversize baggage. I assume these are customers can't, or won't read.

Return flight for 2 from Liverpool to Barcelona. Extras taken out were priority boarding (x2) and 1 x 15kg bag each way, total cost £130 for 2 people. I used bathroom scales to ensure our luggage was not above 15kg. You must login to the Ryanair website before travel to print out both the outbound and return boarding cards. Arrived 1hr 20 mins before flight was due to take off, on arrival at Liverpool served almost immediately at the bag-drop. Only needed to present 1 boarding card and checked the luggage in promptly. Security took 20 minutes, bought snacks for the plane. By the time we got to the boarding area there was a large queue of people already. Staff were loudly calling for all priority boarding passengers. Able to push past most of the queue. No reserved seating so you are able to walk straight on the plane and sit down right away. No pocket in the seat in front, no headphone socket at the side of your seat, no safety card. Seats were comfy so I could not complain, ample leg room. Safety instructions are printed on the back of the seat in front, flight attendants bring compact sized flight magazines to you. Flight arrived on time, getting off was fuss-free and quick. Overall I found the whole flight simple and straight forward and wouldn't hesitate to recommend them to friends and family.

Krakow to Leeds Bradford. No issues at all, plane left on time and arrived ahead of schedule. Crew polite and cheerful. Pilot very informative.

I've done 4 one way journeys from Cyprus (Paphos to Rome Fumicino then Rome Ciampino to Marseille M2 then Marseille M2 to Brussels Charleroi and Brussels to Larnaca). Except for a delay from Paphos to Rome all other 3 flights were on time. If you follow the rules with luggage restrictions and online boarding pass issue and online check-in then you wont have any problems. Read the rules carefully.

We flew from Stansted to Cyprus last month and had a very poor experience. We booked a lounge at the airport, at quite some cost and were then told to head to the gate for boarding, but then had to wait over 45 minutes before we actually boarded. No apology from unfriendly staff. On our return, we found our pushchair dumped on the wet tarmac at the airport. Luckily my partner saw it, we were not informed this is where it would be left. The whole experience was poor and I will not be flying with Ryanair again, just not good enough.

Flew out to Krakow on 28th Oct for a 5 day break. Did not have any problems, booked priority seats and were first on the plane. Plane took off on time and landed ahead of schedule, the same coming back. Stick to rules and regulations and you should have a pleasant flight.

Bristol to Valencia. I paid almost nothing for this ticket so was very happy with the price. The flight left punctually and arrived 25 minutes early. The crew were all friendly and polite. I wish all flights were as easy as this.

Flight from LBA 8th to Fuerteventura return 15th October. Have only knocked 1 point off for the worry over cabin bag size after reading the reviews extensively before I went. I needn't have worried when I saw the size most passengers were carrying. Staff were friendly and helpful. I decided to upgrade to a reserved seat when printing my boarding passes, next time I may just go with priority boarding as your are glared at in the reserved seats by the ones causing the trouble because they were too late boarding to sit together and expected people in reserved seating to move for their convenience. There does seem to be a difference on checking baggage in for the return flight, I was well under going out, only 12kg checked in but my scales showed 13.5kg but coming back my scales read 14.5kg but I was 16 kg on their scales, it just meant dumping a couple of books. All in all it was a decent smooth flight on time both ways.

Extremely rude staff, told to pay 60 euros (for the 3 of us) if I wanted to get a seat next to my 4 year old, staff threw our soft sided overhead luggage back at us, even though it was in the overhead storage to accommodate another family's huge amount of hard sided bags and Duty Free. A bun fight to get on, off, seated, terrible chaos, child frightened, huge queues, drunk passengers leaving bags next to me in queue and staff only interested in selling priority seating, scratch cards, no toilet roll in toilet during flight, 3 euros for a small bottle of water for child. Chewing gum on seat. How do they get away with it, in today's competitive world, as they were not cheap.

Edinburgh to Krakow, return. Ryanair, was everything I had not expected! The waiting time before boarding was on time, and entertaining with the 'bun fight' to get on board quickly. Staff at check in were polite and efficient. Rules are rules, and some people think they are special and different', but check in soon sorted them out! Seating a bit short for my 185cm frame, was adequate for the 2 and a bit hours flight to Krakow and back. Ground staff and cabin crew were cheerful, helpful and efficient. Good value for money, and the place for boarding, though a little far out from the main throng, was what you should expect for what you pay. The cabin baggage was barely looked at, tested or weighed.

Travelled out of Liverpool with 3 cases. All 3 were 2kg under our allowed 20kg. Return journey the cases had allegedly gained 12kg and we had to pay an additional 120 euro. Planes are dirty, staff miserable and rude. Never again.

I use Ryanair twice a year to return from Spain (where I live) to the UK (where my family live). Obey the rules, which, let's face it, are well published and you have no problem. Only buy what you need, and almost always land on time. Try to get through with 12Kg cabin luggage and you will pay for the privilege. If you don't want to pay over the top for extras - then don't. It's a bus! Quick transport from a to b.

Boarded Ryanair in Tenerife on 25 Oct 2012 with my son who was in his own wheelchair and his fiancee who was in airport wheelchair. We were boarded last and seated together at the back of the plane. When we were about to take off we were asked to split up as it was Ryanair's policy not to sit 2 passengers who require assistance to sit together. My son had to walk with great difficulty to the front of the plane. I am their carer and phoned their disability care line previously to make sure everything was in order and at no time was I told this policy. When we arrived in Edinburgh my son was taken off first on outside lift and then taken to another plane to collect another passenger before returning to the back of the plane for his fiancee and myself. We certainly will not be travelling with Ryanair again.