OFFICIAL STAR RANKING GRADES

The official World Airline Star Rating™ allows airline customers to check an airline ranking for Product and Service standards.

5 Star rating - the ultimate Quality Approval for airline achieving the highest overall Quality performance

4 Star rating - a seal of Quality Approval, awarded to airlines delivering a good Quality performance

3 Star rating - awarded to airlines delivering a fair Quality performance, but with greater levels of inconsistency

2 Star rating - indicates a poor Product standard and/or poor and inconsistent standards of Staff Service

1 Star rating - signifies very poor Product and/or very poor/inconsistent standards of Staff Service

Unclassified - airlines that are subject to review or evaluation, and/or airlines where Star Rating has been suspended

Mid-ranking - selected areas may fit between the Star Ranking bands, and this is illustrated by the cut Star bands as shown here.

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