QATAR AIRWAYS   Passenger Reviews and Passenger Trip Reports an official 5-Star Airline   Add your Qatar Airways review   Qatar Airways official 5-Star ranking   Airline Reviews : A-Z Index   2009 Quality Approval Status ?

QATAR AIRWAYS review :  18 April 2009 : by Ronald Mueller   (Switzerland)

ZRH-BKK via DOH in Business. Outstanding service, very personalized. Tail winds made both flights short by 40 minutes to Doha and - what a shame - 1 hour from Doha to Bangkok. Almost no time to enjoy the flawless flat beds in their new 777.

QATAR AIRWAYS review :  15 April 2009 : by D Booth   (Indonesia)

Jakarta to Manchester return. Difficult to find fault really. The only hassle was an unseemly scrum in the transfer security check at Doha on the return leg, which is the airport's fault rather than the airline. Food was excellent, IFE reliable and easy to use, plenty of legroom and all flights arrived on time. Transfer time was just right at 2 hours. I have tried quite a few airlines and combinations of airlines on this route and Qatar beats the rest.

QATAR AIRWAYS review :  15 April 2009 : by Alan Ho   (Singapore)

Singapore - Doha - Athens return. Airfare is competitive, website easy to use, flight timing good, inflight catering tasty, seat comfortable, inflight ameity kit good and has everything you would need for a long flight, inflight magazine got quite few interseting travel articles and personal entertainment system is well stock with a variety of movie music short programmes and games. But cabin crew service is inconsistent some are very friendly and nice while some are uninterested.

QATAR AIRWAYS review :  9 April 2009 : by Ian Jenkins   (Germany)

MUC-Doha-KTM return Economy. Tried on line check in and found the 36 hour check in applies to each leg of the journey. It was not possible to book the whole outward leg at one go, but had to wait until the Doha-KTM 36 hrs limit. It was not possible to check in both passengers in one session, each had to be done separately. For one person, I could choose the seat, for the second person, the system allocated the seat automatically. This needs improvement. Airport check in staff at MUC were helpful and rectified the situation. They gave us exit row seats with better leg room. MUC-DOH leg had only 75 passengers, but all others were nearly full in economy. Check in at KTM 3 hours ahead of flight. Return flight KTM-DOH seat at front bulkhead of economy is not a good option, as disturbance with separation curtain and toilets. Doha Munich section both of us middle seat in the middle of the central block (allocated in KTM). Could change on aircraft. Leg room is only just enough, and seats narrow. Possibly better near the front of economy than further back. IFE boxes at every second seat reduce leg room. Extensive entertainment choice with latest films, but poor earphones. A330 and A319 in different configuration were clean and relatively new looking. All flights on time (even early departure!) except Doha-Muc which was delayed due to traffic. Lots of food on a small tray. Quality ok, but some items strange taste and consistency. Wine choice mediocre, but nothing to complain about. Long layover at Doha, and airport is boring but clean. Only fast foods available, and expensive compared to European airports. If layover more than 5 hours, a food voucher is issued, but you have to find the desk.

QATAR AIRWAYS review :  26 March 2009 : by C Bain   (UK)

LHR-DOH-HKG returning HKG-DOH-LGW economy. All flights were very good. Extremely well fed and drinks whenever you wanted one. Seats were good with good pitch. IFE box on window seats was not much of a problem, keeps your feet warm if nothing else. Return to LGW was diverted to STN where Qatar staff were extremely helpful. Cabin crew were extremely friendly and could not do enough for you. All in all a fantastic airline who I would gladly fly again

QATAR AIRWAYS review :  26 March 2009 : by Tony Le Masurier   (UK)

London via Doha to Colombo and return from Trivandrum. Planes very clean and good food. This time however, we really noticed that Doha was much more crowded - and rather chaotic - in both directions, making for less than relaxing transit experience. Hope that this is only 'growing pains' and will be addressed soon!

QATAR AIRWAYS review :  20 March 2009 : by H Gottweis   (Austria)

Vienna-Doha-Vienna, very nice flight, appealing interior of cabin, good service, but the crew did not pay a lot of attention to the few business class travelers. Impressive wine selection, I found food a bit disappointing. For business class travelers there is a separate rather posh business class terminal in Doha, extremely convenient, basically no wait to get to the gate.

QATAR AIRWAYS review :  17 March 2009 : by M Burns   (UK)

FRA-DOH in First Class. Redeemed miles as a special treat and was disappointed. The crew smiling but whenever there was a problem they didn't know what to do. Seat broke down before departure, luckily a technician managed to fix it. Spacious seat with lots of storage but was showing its age. It was still fine for seating but uncomfortable for sleeping. Qatar should provide an extra mattress on top of the seat to make it comfortable in the full flat position. No limousine transfer in Doha and no explanation given. When I wrote to customer service to complain the reply was "you didn't get the transfer because you were travelling in Business".

QATAR AIRWAYS review :  16 March 2009 : by M Burns   (UAE)

Doha to Mumbai, shortish flight. Immaculate new B777, very comfortable virtually flat bed seats. Cabin staff really friendly and efficient. Lounge service in Doha a bit poor today, but rest of trip underlines why they are a 5-star airline.

QATAR AIRWAYS review :  10 March 2009 : by Alexandre Burnat   (Switzerland)

CPT-DOH-GVA in Business class on Airbus 330-200. Service perfect, food was exceptional, seat quite confortable although there is the sliding down feeling while sleeping,

QATAR AIRWAYS review :  10 March 2009 : by Ede Kerek   (Hungary)

SIN-CGK. Clean, comfortable aircraft, nice cabin crew. They also offer food on this short flight. Their airfares are very competitive.

QATAR AIRWAYS review :  4 March 2009 : by David Merritt   (UK)

Business Class Gatwick to Shanghai and back, via Doha. It's very difficult to fault Qatar Airways on the ground and in the air. Premium Terminal at Doha makes waiting worthwhile. Every sector was on time or early. Online check in a step forward but did not actually bring up the first sector in either direction. Finally, great fares too.

QATAR AIRWAYS review :  3 March 2009 : by Arvid Bader   (Germany)

FRA-DOH-KUL return. First time with this airline. Very good service, on all flights food was good and drinks were served all the time. Staff is very friendly and helpful. Clean aircraft, good seats and great in-flight entertainment system. Would fly again.