QATAR AIRWAYS   Passenger Reviews and Passenger Trip Reports an official 5-Star Airline   Add your Qatar Airways review   Qatar Airways official 5-Star ranking   Airline Reviews : A-Z Index   2009 Quality Approval Status ?

QATAR AIRWAYS review :  15 May 2009 : by H Lee   (Germany)

Berlin-BKK return. Service onboard was good. Although one or 2 FAs showed their attitude with the passengers, I noticed that FAs of eastern Asian origins performed their duties better and professionally. Y class food was good, the presentation too. They should consider serving warm rolls. IFE was better on B777 than A330, though all planes in good condition. Strangely, on DOH-BBK sector the moisturizer was missing in the toilet. QR should consider using bigger planes with IFE serving Berlin-DOH sector instead of A320, as the flight was longer than 5 hours. Hope QR will keep up the good work/polish up on some flaws to retain their 5 stars image.

QATAR AIRWAYS review :  10 May 2009 : by Andrew Weber   (USA)

IAD-DOH-CMB on Economy. Check-in at IAD was a breeze and the flight to DOH was 60% full. The cabin staff were curt and efficient, but not friendly. Drinks service was part of the dinner service and a second round not on offer. The dinner itself was not what I would expect from a 5 star airline. DOH-CMB leg was nothing special. On the return, check-in at CMB was a breeze and CMB-DOH flight fantastic. Good food and chirpy crew. The same goes for the DOH-IAD leg- great food and fantastic service. Oryx inflight entertainment is good. The security procedures at DOH airport was outrageous.

QATAR AIRWAYS review :  5 May 2009 : by Martin Brown   (UK)

LHR-DOH-LGW. I can see why they have 5 stars, the service was excellent. The night flight from LHR-DOH had 75 passengers on an A340, so there was plenty of space. Most people had 2 or 3 seats to themselves. Before take off sweets and wipes were given out, then after take off hot towels were also given followed by menus and amenity kits consisting of eye shades, tooth brush, socks, earphones and earplugs. Evening meal was great, but breakfast was just a sandwich. Seat pitch was about 34" and wider than Emirates. Plane was quite new and very clean. The only issue on this flight was one of the cabin crew was talking to another crew member very loudly, not good when I'd first dropped off to sleep. Arrival was easy with no queues at immigration. Return was to Gatwick as someone else booked this for me. This was also a night flight. Aircraft was an A330, but still plenty of space and spare seats. With this flight no hot towel, sandwich was given as evening meal and breakfast was a full breakfast with pancakes and syrup, yoghurt, fresh fruit and juice. No menu was given. The only complaint with this flight was breakfast was served 2 and a half hours before landing giving less sleep. Arrival into Gatwick was early but baggage took a long time to arrive. Crew on both flights were exceptionally good and friendly and showed you to your seat. One interesting point was the AVOD on the A330 was better with more selections than the AVOD on the A340. I would use Qatar airways again and I'm sure they will be even better when the new Doha airport is operating.

QATAR AIRWAYS review :  5 May 2009 : by Suhail Kazim   (UAE)

Business Class from Dubai to Washington via Doha in the new 777. Service, seats, food and IFE were really excellent. Unfortunately, the ground service is terrible - surly staff to mediocre lounge facilities and disorganized boarding procedure.

QATAR AIRWAYS review :  1 May 2009 : by Alan Joseph   (UK)

LGW-CMB. Flew economy class from Gatwick to Colombo via Doha, aircraft very roomy, seats comfortable, food excellent and cabin staff helpful. Five hour plus wait at Doha not a problem considering other comments made about the airport before we flew, free meal supplied at Doha while we waited. Inflight entertainment very good and all seats pre booked on line were honoured. All in all, a very good trip and the best airline I have been on. Would definitely use Qatar again without hesitation and would recommend them.

QATAR AIRWAYS review :  27 April 2009 : by R Peroncini   (Italy)

MXP/BAH and return via Doha, very nice crew and good service, large choice of wines and spirits in economy. The stop from Doha during the return is long but for me was good because had visit with a special visa €20.00 to the city of Doha. Nice airline.

QATAR AIRWAYS review :  27 April 2009 : by Mark Holness   (Bahrain)

Qatar Airways had cancelled my flight from Bahrain to Doha numerous times and then put it back on again. This had a knock on effect as I had another flight booked from US to Canada and a hotel. I booked online in October for this flight and paid with my credit card. Since that time I had my card stolen and was given a replacement. So when I turned up at the airport with a different card number they refused to let me fly. Clearly this was not my fault and I took along my replacement card but it took over 2 hours to get this sorted, not a great start. The B777 however was fantastic, very comfortable seats, lie flat and a great entertainment system. It comes very close to Emirates A380 and beats the rest of Emirates J class hands down. The food was lovely and the flight attendants very attentive. We were diverted from JFK to Newark which was not Qatar Airways fault, however once again the ground staff were terrible. Flight back again was great. Overall an extremely nice product on board, however the ground staff let the airline down.

QATAR AIRWAYS review :  23 April 2009 : by Joe Seb   (UK)

MAN to DXB return via Doha. Impressed by the modern aircraft, interactive entertainment system and very good food in economy. The lack of air bridges at Doha airport is an irritation especially travelling with two small kids. My only other complaint; travelling with a baby, the female flight attendants were not as helpful/sympathetic to us as they could have been, and sometimes made to feel as an inconvenience to them. An impressive airline no doubt and have no problem recommending them.

QATAR AIRWAYS review :  19 April 2009 : by Sophia Qureshi   (USA)

I was very happy with my flight on Qatar from New York to Doha to Peshawar. I was flying to Pakistan for my wedding and had missed our flight on Kuwait due to a delay in connecting flights and Kuwait refused to give us seats on any other flight or endorse our tickets. United and Qatar worked together to get us seats onto Qatar. The ground staff and air staff were great, very friendly. The seats were comfortable, in-flight entertainment interactive and up to date. The food was good.