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Qatar Airways Passenger Reviews and Qatar Airways Customer Trip Reports
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QATAR AIRWAYS customer review : 19 February 2010 by Peter Thackray (UK)
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Trip Rating : 7/10 |
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Value for Money: |
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Cabin Flown: | Economy |
MAN-DOH-MCT on A330-300, with 2x4x2 seating. Flights on time despite being full. Service
fine, IFE slightly iffy on my seat, but OK. Food good, and great to have a fulsome wrap just
prior to landing in Doha. Slight scrum at the Doha Transfer Scanner but it moved quite quickly
and despite a short connection time, caught the flight to Muscat on an A320. Snack and drink
served. Overhead screens showed Mr Bean on the short flight.
QATAR AIRWAYS customer review : 17 February 2010 by David Bajomi-Lazar (Hungary)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Business |
FRA-DOH-SIN and SIN-DOH-VIE Business class. Very polite and helpful cabin crew, the seat on
longer hauls (FRA-DOH and DOH-SIN) extremely comfortable. Very large choice for entertainment
(movies and music), good headphones; and food excellent. The premium terminal in Doha is also
outstanding.
QATAR AIRWAYS customer review : 17 February 2010 by Nikolaus Rieskamp (Germany)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Business |
FRA-DOH-DXB return. Staff friendly, seating excellent (777 with 2-2-2-layout in C -class),
planes clean, IFE is great and food a pleasure. The premium terminal in DOH is a standard of
its own - compared to it, the LH Business-Lounge in FRA felt cramped and poor. They need to
offer priority boarding in FRA and DXB.
QATAR AIRWAYS customer review : 16 February 2010 by Christophe Brenot (France)
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Trip Rating : 1/10 |
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Value for Money: |
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Cabin Flown: | Economy |
Doha to Geneva. We took this flight repeatedly and normally deserves the 5 Star Skytrax
ranking. Yesterday, the flight was on an A319 - a nightmare! 7 hour flight in a plane so small
was not good. A very light breakfast served at the start (the same as the snack served 2 hours
before landing on previous trips) and chocco as a lunch - no food to purchase onboard. No
video on demand with just 6 hours of programming suitable for children (3 animated films + 1
documentary on animals). If we add the failure of VOD on the previous flight (SIN-DOH) a poor
experience.
QATAR AIRWAYS customer review : 14 February 2010 by Richard Woodhead (Thailand)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Business |
BKK-MAN-BKK impressed by the 777 on BKK-DOH leg. Also pleased to use the new business lounge
in Manchester airport - a definite improvement. relaxing flights at a value for money price. I
look forward to the new airport in Doha opening.
QATAR AIRWAYS customer review : 14 February 2010 by M Arnet (France)
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Trip Rating : 10/10 |
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Value for Money: |
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Cabin Flown: | Economy |
Frankfurt-Doha-Ho Chi Minh. Good quality meals, staff professional and attentive, planes
modern and clean.
QATAR AIRWAYS customer review : 13 February 2010 by Ronald Mueller (Switzerland)
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Trip Rating : 10/10 |
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Value for Money: |
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Cabin Flown: | Economy |
Due to uncertainties with the bookings of my partner and me on Qatar flight BKK-ZRH I
consulted the Qatar office at Bangkok, one minute before the office closed officially. My
concern turned out to be justified and the whole office team then took care of our case. The
problem was solved after 90 minutes, and I even got our web boarding passes from the extremely
helpful and polite ladies. I couldn’t pass them any immediate gift except a huge Thanks but
promised to give them 10 points for their service on this platform. So here we go. Thank you
very much Qatar city office team BKK. Flight to Zurich was outstanding.
QATAR AIRWAYS customer review : 12 February 2010 by Anggita Laksono (Indonesia)
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Trip Rating : 8/10 |
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Value for Money: |
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Cabin Flown: | Economy |
CGK-DOH-GVA return. I chose Qatar Airways because from rate and schedule, it's the best way to
get to Geneva from Jakarta, compared to Emirates/KLM. Service, appearance, features, was
beyond my expectation. FAs very helpful and communicative. A little disappointment about the
toilet hygiene, but besides that the flight was enjoyable, even though it's a long haul
flight. The meals were nice, especially for the fritatas.
QATAR AIRWAYS customer review : 12 February 2010 by Chia Hui Lim (UK)
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Trip Rating : 8/10 |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-DOH-KUL Economy Class - 5-star hardware, excellent IFE, nice food which are well
presented. Cabin crew service average. For both flights, it took them more than 2 hours after
take off to serve the first drinks. There are only two drinks round for a six hours of flight.
Also, it also took them a long time to clear the meal trays. The airline should increase the
drinks rounds, increase the presence of cabin crew during the flight and give passengers
plenty of rest time especially on a night flight.
QATAR AIRWAYS customer review : 9 February 2010 by M Richards (UK)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-DOH-TRV return. All 4 legs on time, clean comfortable aircraft with good leg room, ground
and cabin crew helpful and pleasant. Service a bit slow on almost full A340 DOH-LHR but food
good quality and special meals ordered were provided. Doha airport spacious, plentiful seating
and far from unpleasant place to spend few hours between flights. Trivandrum in need of the
new airport that is due to open soon. Deserving of 5 star rating.
QATAR AIRWAYS customer review : 8 February 2010 by D Roberts (UK)
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Trip Rating : 8/10 |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-DOH-BKK, both A330. LHR-DOH, extremely full flight. Check in was easy, food was good,
flight was on time. DOH-BKK flight pretty empty, so we could change our seats and spread out.
QATAR AIRWAYS customer review : 5 February 2010 by B Mahon (UK)
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Trip Rating : 8/10 |
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Value for Money: |
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Cabin Flown: | Business |
LHR-DOH-BKK. Check in at Heathrow unimpressive - terrible desk and indifferent staff, the
Flight to DOH was fine, excellent food, IFE extensive, seat ok in upright position, but not
fully flat with a small bump in the seat. Business lounge in Doha is spacious with interesting
and varied snacks- stayed there over 3 hours, could do with more computers for those with no
laptop, about 5 PCs and slow. B777 service (DOH to BKK) was 5 star standard, FA addressed us
by name, service personal and speedy. The flat bed seats were truly flat, I was on window seat
and it was easy to get past neighbouring seat, had a good sleep. Overall cabin very spacious,
meals and drinks good. This was in contrast to my return flights which showed inconsistency in
service on the airline.
QATAR AIRWAYS customer review : 2 February 2010 by Andrew Maile (Indonesia)
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Trip Rating : 8/10 |
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Value for Money: |
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Cabin Flown: | Economy |
Jakarta - London return. The interiors on all sectors were well-maintained and seats
comfortable. IFE is good although not all features worked. The live satellite TV didn't
function on any of the 4 sectors. Meals plentiful and most were very tasty although there was
some inconsistency between the 4 sectors with regard to drinks service. On the first sector,
bizarrely, no drinks at all were offered with the meal other than the tepid water on the tray.
Apart from that, the service was efficient and the crews were polite and friendly. The only
exception was on the LHR-DOH sector; the flight was full, the crew struggled to cope, there
were very few smiles and it took 2 reminders and a 40 minute wait to get a second glass of
wine. The ticket price was about 30% cheaper than other major carriers and I think it was
excellent value for money. Doha airport is quite a pleasant place to hang out for a couple of
hours between flights. I'd certainly choose Qatar again.
QATAR AIRWAYS customer review : 23 January 2010 by Ojas Purandare (USA)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Business |
DOH-BOM Business class on A340-600. Check-in from the premium terminal was a five star
experience, lounge a wonderful place . Duty free selection is limited. Inflight service was
equally good, hot/cold towel upon boarding, sweets and welcome drink. Orders for post take off
drinks and menu handed out. Food selection good with an Indian touch. Drinks were flowing with
a bowl of warm nuts. Cabin crew good as well. Overall an enjoyable experience.
QATAR AIRWAYS customer review : 20 January 2010 by H Martel (Hong Kong)
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Trip Rating : 9/10 |
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Value for Money: |
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Cabin Flown: | Economy |
CDG-DOH-HKG. Service was perfect, food good and plentiful. Not so many airlines would serve
food twice on a 6-7 hours flight these days. Doha airport is a pleasant place to transit. The
only negative point was the boarding procedure at CDG which was a real mess.
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