RYANAIR PRIORITY BOARDING REVIEW : 20 November 2009 by S Bott

Customer Rating : 4/5

it works well if only a few purchase it

STN-BLQ-STN. Boarding at both Stansted and Bologna was good: Passengers with Priority Boarding called to board first, and staff made sure that there was an efficient queuing system. Whilst these experiences were good, there were admittedly not many passengers who had purchased Priority Boarding : it works well if only a few purchase it; however, it is useless when the overwhelming majority purchase it.

RYANAIR PRIORITY BOARDING REVIEW : 19 October 2009 : by G Evans

Customer Rating : 3/5

Bit of a rip-off

Priority booking for Rome flight from East Midland worked well, with staff walking along queue to ensure priority ticket holders were brought forward and despatched to aircraft in separate bus. Return from Rome was a shambles - no attempt made by Ryanair staff to create a separate queue and when flight was called a complete mass of people surged forward so there was no advantage whatsoever in making a priority booking. On top of this, we were mixed in with the Dublin flight passengers so it was not clear until we arrived at the plane that we were even boarding the correct flight! Bit of a rip-off.

RYANAIR PRIORITY BOARDING REVIEW : 18 September 2009 : by Sheila Crawley

Customer Rating : 1/5

no benefit whatsoever in having paid for priory boarding

We have recently travelled to Carcassonne and back with Ryanair. We paid for priority boarding on both legs. On the way out from Liverpool, we were placed in the priority boarding queue, and then boarded a bus, onto which all the non-priority boarding passengers later boarded too. So there was no benefit whatsoever in having paid for priory boarding.

RYANAIR PRIORITY BOARDING REVIEW : 10 September 2009 : by M Ransome

Customer Rating : 1/5

What a sham!

What a sham! Even with priority boarding they cannot get it right. They were charging 4 Euros for this service - so of course most passengers bought it. Where is the priority in this? Another way of making easy money!

RYANAIR PRIORITY BOARDING REVIEW : 11 October 2008 : by Colin Gregory

Customer Rating : 3/5

if they sort out the queuing system it would be a good service

Stansted - Salzburg return, priority booking worked. At Stansted a priority queue was formed although those without it at Salzburg were still at the front of the queue and I had to barge through to get on. If they sort out the queuing system it would be a good service.

RYANAIR PRIORITY BOARDING REVIEW : 30 September 2008 : by M Hartner

Customer Rating : 2/5

be very careful about paying for this

At Stansted there was just a limited level of priority to board, but other passengers pushing so much it was hard. In Lubeck, standards even worse and a complete waste of money. Be very careful about paying for this service - it is a sham.

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