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	PIA Pakistan International Airlines customer review :  19 April 2013 by Amna Shafqat    (Pakistan)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Flew to London from Lahore. This trip to London was very enjoyable. The cabin crew was very helpful, the aircraft was a 777-er, and the food served was excellent. Blankets and pillows were handed out when needed. Even though the seat covers were torn here and there, yet the comfort was there. Recommended.

	PIA Pakistan International Airlines customer review :  19 April 2013 by Amna Shafqat    (Pakistan)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	I returned from London on 26th August, 2012. Flight was ok but it started with a delay of 4 hours from Heathrow, London. For me it was a comfortable flight, the crew friendly, even though the gentleman sitting a seat away from me was barking out loudly just because he couldn't find space in the overhead container for his luggage. Apart from this incident, the flight was comfortable.

	PIA Pakistan International Airlines customer review :  25 March 2013 by Rizwan Ahmed Khan    (Italy)
	Rating : 10/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Travelled last week on PK 733 from Lahore to Malpensa. I have flown with many airlines in the world but the comfort and friendly environment which I experienced with PIA was never felt before, I hope PIA will re-gain its glory.

	PIA Pakistan International Airlines customer review :  19 March 2013 by Ali Abbasi    (Canada)
	Rating : 2/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	I travelled to Karachi from Toronto on Sunday. No blankets, seats were uncomfortable and our flight to Karachi required us to stop in Islamabad, get our luggage out, and check in again before we were on our way to Karachi. The entertainment system did not work for the whole journey. The service has become extremely poor now.

	PIA Pakistan International Airlines customer review :  20 February 2013 by Azam Qureshi    (UK)
	Rating : 10/10 Cabin Flown Business Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	London to Islamabad. Boarding was quick and easy, flight was smooth and the plane was fairly new 777-er. Business class was excellent - the best I experienced on any airline. The food was delicious and the plane was clean. The meal's were warm and fresh and had a lot of choice. The crew were smart and kind and the entertainment was enjoyable. Real Pakistani hospitality with a Western twist.

	PIA Pakistan International Airlines customer review :  12 February 2013 by Z Shah    (USA)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	LHR-KHI. We flew PIA from Lahore to Karachi at the last minute due to our Air Blue flight being cancelled due to bad weather. The plane was a 777-ER and was relatively new. The seats in Economy were extremely comfortable and the seat configuration was excellent as well (2-4-2). The cabin service on PIA was very friendly. The food though was some type of unidentifiable sandwich (the rumor though is that PIA will stop serving food on domestic flights). But overall a pleasant experience for a two hour flight.

	PIA Pakistan International Airlines customer review :  30 January 2013 by B Fazal    (Denmark)
	Rating : 6/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	MAN-JFK. Overall trip was acceptable. ground staff poor, ground procedure useless, procedure was long and ineffective. Onboard, the seating procedure was awful. Misplaced hand baggage and families were the main reason behind this. Cabin crew not really able to help, they just let passengers figure it out. When airborne inflight entertainment was poor due to technical issues, furthermore only some IFE were working. No maps nor flight info or flight data. Food was poor, only served a proper meal once. On the bright side the aircraft was modern and new.

	PIA Pakistan International Airlines customer review :  28 January 2013 by S Bhatti    (UK)
	Rating : 2/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Travelled to Islamabad with kids. Plane interior was old and shabby. eat covers were torn and no pillows or blankets were available even though it was a night flight. TV screens were not working and nothing was done to rectify the problem. No choice in regards to food, kids got the same dishes as the adults.

	PIA Pakistan International Airlines customer review :  17 October 2012 by Sheryar Awan    (Pakistan)
	Rating : 9/10 Cabin Flown Business Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	LHR-ISB. Check in was good and quite simple. The lounge was ok with some good nibbles. Boarding was very good, we had priority so we were the first in. 2-3-2 layout and were booked for 3D, 3E and 3H. Takeoff was smooth. The service was fantastic, cabin crew were polite and helpful. The Food was the best I have had on any airline I have travelled!! The seat was comfortable. In-flight entertainment was disappointing. PIA is good at the hard and soft product.

	PIA Pakistan International Airlines customer review :  17 October 2012 by A Hassan    (UAE)
	Rating : 1/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	My flight was last week between AUH-ISB. Apart from the inefficient ground staff to the lethargic cabin crew, the unkempt interior and bland food, they managed to lose my luggage as well. Unfortunately I should have known better because just months ago they managed to lose my mothers luggage.

PIA Pakistan International Airlines customer review :  12 October 2012 by Mo Arif   (UK)

I went to Islamabad on 29th September from Birmingham. Entertainment was poor, inflight staff were polite and food was really poor. Came back on 11th October and faced the same issues, food horrible and entertainment was non existent. Come on - eight hours flight without any entertainment?

PIA Pakistan International Airlines customer review :  23 July 2012 by A Ahmed   (UK)

I found my trip from LHR-ISB very easy going and comfortable, the flight left on time, crew and staff were very enthusiastic and willing to help, the plane itself was clean and presentable, with great legroom, a good amount of movies to choose from. In flight meals and snacks were efficiently given out, and had plenty in terms of choice, same on the return journey! The airline operates a more than generous 40kg allowance per passenger which is another added bonus.

PIA Pakistan International Airlines customer review :  14 June 2012 by Amna Shabbir   (USA)

13-hour direct flight from NYC-LHE and a connecting flight to Karachi. The crew were very friendly. I lost count of how many times we were served food which was always good and had multiple components. The entertainment could have had more variety but it wasn't bad. The seats were very comfortable. Bathrooms looked clean. Even te check-in staff at NYC were helpful. What I was most surprised about was that our flight from Lahore to Karachi couldn't have been more than 1.5 hours and yet were served a full dinner. Overall my experience was excellent and the ticket was cheaper than all other airlines: we paid about $1470 for 3 flights (Atlanta to NYC, NYC to LHE and LHE to Karachi).

PIA Pakistan International Airlines customer review :  8 June 2012 by S Karimi   (USA)

Dubai–Karachi. Check-in process disorganized with long lines. Check-in open for two cities at the same time. Help was not available consistently. Local staff at the counter very helpful and cheerful. Nice welcome at the cabin door. Got an “A” window seat in the rear section of A310. Cabin remained very warm until the aircraft started taxiing. FAs asked passengers forcefully (but not rudely) to get to their seats and remain seated. Very proper announcements with a pleasant manner were made in Urdu and English. Sound and video quality of safety procedures slightly mumbled. No audio or video entertainment available, though plane was equipped with both. Decent drinks and food service, given the short 1 hour 40 minutes flight duration. Female FAs were well groomed and cheerful. Male staff looked fatigued and needed some perking up in grooming. Arrival in Karachi on time, but plane was sent to the domestic satellite. Passengers were taken to the international arrivals hall by bus, which was chaotic.

PIA Pakistan International Airlines customer review :  21 May 2012 by Mark Bickerton   (UK)

ISB-KHI. I had received a message the night before saying that the 10am flight would probably be delayed and this was confirmed in the morning as 12.30. Its annoying, but at least I knew in advance so stayed in the hotel for a few more hours. The check-in was fine and fast at ISB, and eventually we left at 12.30. Poor food, just a dry sandwich and some coke, so I am glad I wasn't hungry! I don't think I saw one of the crew smile for the whole flight.

PIA Pakistan International Airlines customer review :  22 March 2012 by M Qayyom   (USA)

Chicago ORD-Karachi KHI - B777-200. Plane was new, flight crew excellent and the seats easy to sleep in. Entertainment is ok, food is simple but of goof quality. Cabin crew provided kids with coloring books. Eye masks and toothbrush provided upon request, crew were quick and fast to respond.

PIA Pakistan International Airlines customer review :  19 March 2012 by Sarah Mohd   (Malaysia)

KUL-LHE and LHE-JED return. Cabin crew from KL to Lahore were not friendly. Food was ok, but were not offered a choice. Inflight Entertainment very outdated. I was asked twice to move from my original seat with no apologies.

PIA Pakistan International Airlines customer review :  15 March 2012 by A Aamir   (Canada)

We have travelled to Pakistan many times on PIA from Toronto to Karachi and I have to say that the experience was great. Staff were friendly and courteous and the inflight entertainment was very good. The food was good except on the return. The bathrooms were very dirty but the overall experience was good.

PIA Pakistan International Airlines customer review :  3 March 2012 by Fahad Yaqoob   (Pakistan)

Just flew Paris to Lahore with my family and we were very satisfied. Good service, great food, polite staff and spacious seats with personal screen but lacked good entertainment system. We liked the Boeing 777 seating.

PIA Pakistan International Airlines customer review :  20 February 2012 by Rabia Alvi   (Pakistan)

ISB-MAN return. 777 with 3x3x3 seating arrangement which were comfortable and ample leg space. Nice and professional crew on both sides, served with a smile and always courteous. Main meals were very good but a bit spicy for Western taste buds, second meals served prior to landing and light breakfast on return which were OK and should be improved. Personal screens but very limited movie choices. Flights left late but landed on time.

PIA Pakistan International Airlines customer review :  17 February 2012 by M Naseer   (Australia)

ISB-HKK. Boarded on time but due to issues with luggage loading, delayed 30 minutes, but landed HKK on time. Staff very attentive and well mannered. Plane A310, which is almost 20 years old. Entertainment system still old TFT screens. Seating was very comfortable, much better than the Cathy Pacific's A330 economy class arrangement. Overall, very impressed.

PIA Pakistan International Airlines customer review :  31 January 2012 by A Haroon   (USA)

ORD-KHI. Excellent inflight service. Crew was very courteous. Seats are getting old but very comfortable. Good food. Flight was delayed.

PIA Pakistan International Airlines customer review :  17 January 2012 by N Alam   (UK)

Lahore to Karachi one way. Travelled Economy class on the 777-300. Flight less than half full, fares not cheap at equivalent of £90 one way. Departed on time at 06.30, before any fog issues. Snack served, which is just a sandwich, dessert, tea and coffee. Nothing substantial, hence why its called a snack. Landed on time. Bags out quickly and plenty of time to get Emirates connection.

PIA Pakistan International Airlines customer review :  13 October 2011 by Valerie Smith   (Pakistan)

ISB-YYZ-KHI business class in July 2011. While the interior of the plane was aged, the seats were very comfortable, food passable, and service quite good. The amenity kit and pajamas were a nice touch. No alcohol, of course. For the price, this is a good deal for business class. And you can't beat the timing into Toronto. Departure at 7:30 Am from Islamabad and arrival in YYZ at 1PM same day. There's no more direct route to travel between Islamabad and Toronto. From that point of view alone, this flight is a good choice and worth considering, particularly for Toronto bound passengers, but you have to accept that this flight will not have the amenities that Emirates, Etihad, Qatar, and other airlines that fly internationally in and out of Islamabad.

PIA Pakistan International Airlines customer review :  26 September 2011 by A Nazerali   (USA)

JFK-LHE-KHI. Good service, comfortable 777, food was good. IFE and website/online booking and check-in really needs to be improved and was the only downside for me.

PIA Pakistan International Airlines customer review :  12 September 2011 by N Chaudhry   (UK)

Old aircraft's, poor inflight entertainment, unfriendly cabin crew. Haughty and unfriendly staff at check-in. Overall a poor experience.

PIA Pakistan International Airlines customer review :  8 September 2011 by O Iqbal   (Pakistan)

KHI to Colombo return on 737. Had riots in Karachi, flight delayed by more than 5 hrs but the commitment shown by the staff was appreciated. In absence of stewards, another cockpit crew served the passengers. Food was good. However, the aircraft's condition was not what we would have like to see.

PIA Pakistan International Airlines customer review :  2 September 2011 by Taha Jawed   (Pakistan)

Lahore to Karachi. B777-200ER's. Nice aircraft, friendly staff, food quality was decent with a 10 mins delay on departure. Overall a nice service.

PIA Pakistan International Airlines customer review :  25 August 2011 by Faisal Masud   (Pakistan)

Islamabad to Karachi B777-300ER. Ample leg space, good meal. Crew was polite and in-flight entertainment ok although not very entertaining. Seats were what you expect in Economy.

PIA Pakistan International Airlines customer review :  22 August 2011 by T Khalil   (UAE)

AUH-KHI return. Leg room was very good, food ok - PIA still offering food on a 2 hrs flight. Cabin crew attentive and co-operative. Entertainment was non existent.

PIA Pakistan International Airlines customer review :  26 July 2011 by Muhammed Ali   (UK)

PIA has become very expensive. Staff give the impression that they do not want to be there. I was told one change of date was free, but was charged Rs8,000. My seat selection was unavailable but the plane was half empty. Plane was showing a lot of wear and tear. Delays are a normal, they think nothing of a 2/3 hr delay.

PIA Pakistan International Airlines customer review :  19 May 2011 by M Cheema   (Pakistan)

An A310 Islamabad to Leeds Bradford. Pre departure was smooth. Seats angled lie-flat and comfortable. Flight attendants were very helpful, food good. Only negative point was that IFE was poor. PTV's only showed the map as well as only 4 other movie/channel options. I would recommend it as you get an excellent value for money.

PIA Pakistan International Airlines customer review :  11 May 2011 by N Haroon   (Pakistan)

LHE-LHR on B777. Smooth check-in, excellent staff. The thing that PIA could improve on is the availability of Continental meals. By the time the crew reached the back rows, it was no longer available. The choice of movies in the IFE is old.

PIA Pakistan International Airlines customer review :  9 May 2011 by Nadim Alam   (UK)

Karachi to Lahore Economy Plus. Check in easy enough at Awards Plus counter. A319 which had 3 classes, clean enough and legroom acceptable for this sub 2 hour flight. Crew were pleasant and flight was full. Standard fare of chicken sandwich and kheer, hot and cold drinks. Lahore to Karachi food standard fare and service was pleasant enough.

PIA Pakistan International Airlines customer review :  27 April 2011 by C Tin   (Hong Kong)

BKK-HKG. Plane very old inside and seats creaky, TV blurry. Flight was fine, check-in was quick, most passengers were already on the plane from Islamabad. Staff friendly enough and food was ok from BKK. Waited a long time for the bags upon arrival.

PIA Pakistan International Airlines customer review :  16 March 2011 by W Khan   (Pakistan)

Karachi-London. Boarding was chaotic with pushing and shoving. Once onboard, cabin crew were polite though more involved in looking after VIPs traveling on the flight. Food average and some items were too spicy, the toilets were a disgrace. They were dirty and wet and no soaps for washing hands. Had to remind the crew thrice for it. IFE was outdated. Flight was delayed out of KHI over 2 hours. All in all a very below average flight.

PIA Pakistan International Airlines customer review :  20 November 2010 by Y Shaikh   (Canada)

YYZ-KHI. I made a request for a special meal (non-dairy veg) well in advance of the flight and reconfirmed with PIA prior to my departure. On the flight I was served lamb for dinner and chicken for breakfast. I ate two small salads during this 16 hour flight and the flight attendant insisted no special meal had been provided for me. Cheap tickets but I guess you get what you pay for.

PIA Pakistan International Airlines customer review :  23 June 2010 by H Hamid   (Pakistan)

Kabul to Islamabad, old Boeing 737-300 looked like it had no maintenance for weeks. Inflight service was alright, crew were professional.

PIA Pakistan International Airlines customer review :  6 March 2010 : by Fahad Ellahi   (Pakistan)

Lahore-Barcelona return. Crew friendly and attentive with nice traditional uniforms, bringing soft drinks round. The inflight entertainment was really poor on the B777-300, economy class seat has best recline angle of any economy class I have sat in. Adventurous food menu - spicy curry. The entertainment is really bad so make sure you pack a book or magazine!