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Peruvian Airlines Passenger Reviews and Peruvian Airlines Customer Trip Reports


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Peruvian Airlines
2 out of 10  2 out of 10
3 reviews

 



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Peruvian Airlines Customer review :  25 November 2014 by M Devoic    (Croatia)

Rating : 2/10

Score 2 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Lima-Cuzco and Arequipa-Lima, they offered the best price, 190 dollars (for example LAN wanted 530 dollars). Taking off and landing on time on both flights. Flying on board of older B737. In Lima, the plane was so smelly, it was really a unfavorable situation for both staff and passengers. No explanation, no excuse, although it was intolerable. Seat comfort average, nothing special, "conserve style." Staff service was also mediocre, a little sandwich, cake and a juice, but still better than many European airlines. Flight attendants a little bit rude, hurried and clumsy. Inflight entertainment non existent. Moreover, during the whole night flight from Arequipa to Lima (20.55) the lights in the cabin were turned off. Reading light doesn't help a lot if you read something. I really think that Peruvian should do much more to get the attention and trust of passengers. I hope that their service will be improved.



Peruvian Airlines Customer review :  2 January 2014 by B Michaels    (USA)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

We flew from Lima to Arequipa, on one of Peruvian's aged 737-300s. The planes are in an all-economy layout, with very tight seats (still in their Southwest Airlines decor). The airline offers no-frills, bare-bones service by a VERY attractive group of male and female flight attendants. A free drink and snack box (with an inedible sandwich) is offered. This is the most basic way to travel around Peru. I can't suggest flying this carrier. It is cheap and gets you where you need to go. Don't expect them to run on time either.



Peruvian Airlines Customer review :  14 November 2013 by Caroline Thijs    (Netherlands)

Rating : 1/10

Score 1 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

My flight from Lima to Cuzco was first delayed and later cancelled because of bad weather. They kept us waiting in the airport for over 5 hours. All we got was a horrible little sandwich with a glass of soda. We collected our luggage and were told to come back the next morning. All other airline companies were flying to Cuzco (LAN/Star Peru). We were treated like dogs and thrown on the streets. Nobody even took the time to properly inform us.





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