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OzJet Passenger Reviews and OzJet Customer Trip Reports
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OzJet - by Jim Ruhe
2 January 2008 Customer Trip Rating : n/a
One the BNE-HIR route you are lucky to get 1 drink/can of coke and if you are lucky you may have 2.
Bar closes at least 1 hour before arriving in HIR. Do not travel with children on Ozjet! I now
travel with Our Airline as the service there is far more civil than OzJet. As residents of Solomon
Islands my wife and I travel to and from Australia at least 10 time within one year.
OzJet - by Daniel Kisliakov
29 March 2007 Customer Trip Rating : n/a
NLK-BNE Delayed and frustrated by the weather on Norfolk Island, and
further frustrated by the fact that we couldn't make our connecting
flight to Sydney. NLK to BNE was supposed to be at 800AM, but is now
only leaving at 1000PM. Staff at NLK airport were on the ball every day,
providing announcements, expected times of departure, and then
apologising for further delays. Moreover, they even rang Virgin Blue to
make sure that our connecting flight was changed twice, despite the fact
that we were on a non-refundable fare. Now relaxing at NLK airport with
wireless internet that doesn't rip you off, $40 a week unlimited
download from Norfolk island data services. A bargain by Australian
standards! Norfolk Island has become the Australian businessman's best
kept secret, offering everything the savvy 21st century businessman
needs. And the service on the plane? Full service with free drinks and
alcohol for discount internet purchase fares? I don't think it gets much
better!
OzJet - by Judy Vandenberg
26 February 2007
I am thrilled with the news that Ozjet will be doing direct flights to
Norfolk Island from Newcastle as of 5 May 2007. As a frequent visitor to
Norfolk I always enjoy my flight with Ozjet. My husband works over there
as a musician and we take groups with us. Thank you so much we won't
have to do that long boring trip to Sydney to get our flight.
OzJet - by A Kattula
18 May 2006
It has been announced in papers today that OZJET will be back as a
scheduled carrier operating for the Norfolk Island Government between
Sydney, Brisbane and Norfolk Island with aircraft fitted for one class
service with 120 seats. Service to be at least 3 times per week.
OzJet - by Carsten Balzer
13 March 2006
MEL-SYD return and very impressed. Clean plane, seats excellent, great
crew, nice meals. Had several changes to my travelplans and the call
centre staff answered calls promptly. I was travelling during times when
QF and DJ had tickets for around $180 in Economy - for a couple of $
more I was "in Business" with OzJet. If they can keep fares this low, I
will not go fare hunting anymore - I am hooked. Printing your own
boarding pass is easy and taking up to 20kg luggage into the cabin, crew
more than happy to stow it for you (!!), and you are in and out of the
airports in no time. I wish them well and they have my custom as all the
staff give you the feeling they want to make OzJet a success.
OzJet- by Marilyn Rogers
14 February 2006
SYD- MEL. My husband and I were truly impressed on our first flight
with Ozjet. The entire journey was a pleasure. Couldn't fault anything
at all. Fine food and great service. The cabin crew were immaculate and
extremely professional and attentive. It's an airline that will surely
soon be leading the way for the astute business person. I think the
media should be heralding a wonderful breakthrough for the Australian
traveller. We shall certainly travel with Ozjet again. Hope they soon
expand their routes to other states.
OzJet- by Rohan McCarthy
13 February 2006
SYD-MEL-SYD. It's hard to fault their in-flight service. 60 seats, all
business-class. Their pre and after-sales services needs refining.
Having already had a schedule change notification a few days before the
SYD-MEL leg, I was annoyed and frustrated to wake up on the morning of
the flight, driving from Canberra to Sydney, to get another message they
had left very late the night before telling me that the 9am flight had
been cancelled - and I'd been put on the 8am flight instead. That might
have been fine if I'd lived in Sydney, but it made the drive up to
Sydney from Canberra fast and furious! I tried many times to contact
OzJet's customer service line after their 6am opening, but couldn't - it
took them to call me at 6:45am before they realised their incoming call
line had not been activated for the morning! When I arrived in Sydney, I
had to use valet parking ($139) in order to make my flight. Before the
return leg, I logged on to check the flight details only to find the
MEL-SYD portion had mysteriously disappeared from my online itinerary.
After ringing them, I was told that it had been a mistake; they had
deleted that portion instead of the cancelled flight a few days earlier!
I was put back on the flight, but really, business won't wear this sort
of inconvenience.
OzJet- by Jarrad Brown
26 January 2006
MEL-SYD return. 737-200 both ways. Clean aircraft. Nice big seats. Meals
good and full bar service. Cabin staff very friendly and always around -
but they only had about 20 people to look after as the plane was mostly
empty. I would fly OZJet again.
OzJet- by Graeme Read
12 January 2006
MEL-SYD. The jet was immaculate as was the cabin crew. The seats were
huge - same as traditional business class seats, and leg room was more
than generous. We received a glass of champagne and a choice of other
drinks. A full meal was provided - great quality. The cabin crew were
attentive and nothing was too much trouble. There were only 12 people
on the flight which was a bizarre experience - we got a really good deal
on the flight and I'm shocked that more people aren't trying it. It made
flying fun and enjoyable again, it really did.
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