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One Two Go Passenger Reviews and One Two Go Customer Trip Reports

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Customer Review scoring : One Two Go
6.6 out of 10  6.6 out of 10
8 reviews
 

 



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One Two Go customer review :  16 July 2011 by H Alan   (Thailand)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Chiang Mai-Don Muang. I got this flight only because other airlines were full. I was surprised with the service. It was excellent, the crew were attentive the MD-82 was in good condition. Although the plane was quite old, the seats seemed new and the flight was on time.


One Two Go customer review :  15 January 2011 by Tony Spitale   (Switzerland)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Bangkok (Don Muang) to Chiang Rai. Smooth taxi-ride to the old airport, no queues at check-in. Called check-in while in the taxi to secure an exit-row-seat which I was given at no extra charge. Very friendly staff at check-in. Lots of smiles. Boarding of the MD-81 began early, doors were closed 10 minutes before scheduled departure time. Cabin tidy and clean. Peanuts and soft-drinks served by a smiling crew. On stand in Chiang Rai 10 minutes before scheduled arrival time - bags on carousel shortly after. By far the best budget-airline I have ever flown with. Don Muang has become a jewel of an airport.


One Two Go customer review :  6 October 2010 by K Prombubpha   (Thailand)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Bangkok-Chiang Mai round trip. Check-in at Don Muang Airport a breeze, and there was no line at security. Both flights on time, staff on the ground and in the air were pleasant and professional, and baggage was delivered quickly at both airports. MD-82 aircraft were clean and comfortable. In all, a great deal and a great product (assigned seats, free baggage allowance, complimentary snack and beverage service) that sets One-Two-Go apart from the low- cost competition.


One Two Go customer review : 9 May 2010 by R Drew

Customer Rating : 4/5

4 Star Rating

Bangkok to Chiang Rai on MD80 and loved it. Sat in row 12 on the side with 2 as it's a 2-3 config. Very quiet up in row 12 as the engines on the MD80 are right at the back. The service was very good and offered a drink and peanuts free of charge. This is a "low cost" airline and the fare we paid was very cheap so the legroom is a little tight but that was to be expected. MD80 was very smooth. I was a little concerned about the safety of this airline but they have got ISO9001 certificates advertised everywhere.


One Two Go review by A Richards

22 May 2008   Customer Trip Rating : 4 Star Rating

Bangkok Don Muang to Chiang Rai return on MD-82 in a 2-3 seating. Flights on time, hot and cold refreshments were served with a small snack. General service was very good, clean planes and both flights landed ahead of schedule. Wanted to use One Two Go again on a recent trip to Thailand however Thai airways was just as cheap at the time on my selected flights so I flew with Thai instead. Overall I thought the airline was good.

One Two Go review by A Montgomery

16 March 2008   Customer Trip Rating : 3 Star Rating

Phuket-Bangkok. Chosen from others because it was the cheapest. Punctual and uneventful flight. Plane (MD82) clean and cabin staff polite. The only bad moment was opening my newspaper and reading that the inquiry into last years crash had opened. Plane used the old Don Muang airport in BKK. Unless you have a connecting flight this is good news as there are virtually no queues. With hand luggage only I was in a taxi within minutes and the fare to Silom Road area less than 300 baht, cheaper than the new Airport.

One Two Go review by S Nicolaas

1 January 2008   Customer Trip Rating : 1 Star Rating

We booked One-Two-Go Airlines from Bangkok to Krabi in August, for travel November 07. Only a few days before our departure One-Two-Go Airlines cancelled the outbound flight and offered to book an alternative - within 2 weeks. That was no good, as we were about to leave Europe for Thailand, and had a complete tour booked. They never replied to us with any alternative, so we had to book a Thai flight. A few days later the return flight got cancelled as well. And again no alternative offered. Again we had to book Thai Airways, 2 one way tickets, more expensive than a return - One-Two-Go Airlines wanted to refund the money to us, but not until minimum of 2 months had past. Now is December 31st and we are still waiting for the money. Do not book One-Two-Go Airlines.


One Two Go review by H Bachert

4 May 2007   Customer Trip Rating : n/a

BKK-Krabi and return on MD82 aircraft with One Two Go, the domestic carrier of Orient Thai. First time I flew with them and a positive experience. Superb service considering its a low-cost carrier with a free drink and little snack on board, very friendly crew. Quiet flight as we had seats in the third/fourth row far away from the aircraft engines. One Two Go operates from old Don Muang now but doesn't have separate jetways like Thai or Nokair. Aircraft park in a more distant position that requires a bus drive. Apart from such minor issues they offer the best price/performance ratio by far.



 


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