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Oman Air Passenger Reviews and Oman Air Customer Trip Reports



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Oman Air Customer review :  28 December 2012 by L Channon    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

I was flying to Bangkok via Muscat and found the flight to be really good. Was also able to charge my gadgets via the USB ports next to the in flight screen while I watched some films which was very handy. The seats were comfortable on both legs and you had adequate room to stretch your legs but on the first leg, I did have the unfortunate pleasure to have one annoying child who was too animated each time he watched a film and kept on fidgeting for 6 hours. The food was good and kept you going. Only downside on this trip was the stopover in Muscat which was 12 hours but I will not hold that against Oman air as the flight was cheap so cannot complain. In fact my next trip to Bangkok is with Oman air again and this time the stopover is very minimal.



Oman Air Customer review :  25 December 2012 by Ingo Rossler    (Germany)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

FRA-MCT-BKK and return. Very nice experience. Good seat comfort and amenities. Quite good catering and choice of three meals, wine was only okay though. Wide choice of inflight-entertainment.



Oman Air Customer review :  21 December 2012 by D Branston    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

London to Bangkok via Muscat and return. Great flight with no delays. Attentive crew on the whole, save an odd crew member and relatively comfortable seats. In flight entertainment was good and amenity packs were provided. Faultless landing on all four flights and an all round positive experience. I will fly with Oman again, having paid more for flights with other airlines with a less pleasurable outcome.



Oman Air Customer review :  17 December 2012 by J Atkins    (Australia)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

A very good airline. I flew Kuala Lumpur to Tehran and return via Muscat. The main serving of food is of a high standard and well-portioned, they even provide dinner on the 2am 2-hour flight to Tehran. Crew are mostly helpful and professional bar a couple of sour exceptions. The inflight entertainment seems to change depending on the aircraft, but my Muscat-KL flight had a huge range of music and movies. They also provide toothbrush, socks, eye mask etc to economy passengers which is nice. Let down was a two-hour delay leaving Tehran for which absolutely no apology or acknowledgement was received at any time.



Oman Air Customer review :  14 December 2012 by Steve Williams    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-MCT-BKK in business class - it is more of a first class service compared with other airlines cabins. The food was excellent on all legs, the seat is huge in a 1x2x1 configuration, great lounge in LHR, MCT and BKK where Oman have their own lounge also. Crew were super on all legs, only thing that lets it down is the IFE which is not as good as some other carriers but not a huge concern when your seat is so amazing. Have booked again and Oman Air is definitely my new favourite airline.



Oman Air Customer review :  12 December 2012 by M Castaldi    (Italy)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

MXP-MCT-BKK and back. Great food (spicy chicken and other specialities), desserts and breakfast. Snack was not so great, quite low standard for this airline. Highest pitch among the other airlines, great comfort but unfortunately I was unable to sleep properly because of noisy passengers. The computer in the front seat provides movies, music, flight infos and so on. Cabin crew was super professional, very friendly and always smiling.



Oman Air Customer review :  12 December 2012 by J Eneide    (France)

Rating : 6/10

Score 6 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DXB-MCT frequent flyer. Quite good service for such a short flight but nothing exceptional. Warm sandwiches are systematically served (a choice between sweet and savoury is sometimes available), however, there is no beverage choice. Water and orange juice are complimentarily available within all the flight. Operated by Embraer 124 or Boeing 737-800, young and clean aircraft's. Muscat Airport and DXB Terminal 1 are both a pain, but flights use to take off and arrive on time.



Oman Air Customer review :  12 December 2012 by Zafrullah Hamzah    (Ireland)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Second time flying Paris CDG - KUL return via Muscat. Very happy with the onboard service. Cabin crew attentive and professional. The seats were comfortable and the lounge facilities in Paris, Muscat and Kuala Lumpur excellent. Just some minor comments regarding the limousine service, Oman Air's website should not advertise this if it is not available for all business class passengers especially when booking online where only one business care fare appears to be available, therefore limousine service should be made available. Oman Air may also want to include more Malay cuisine on their a la carte menu for destinations to and from Malaysia.



Oman Air Customer review :  21 November 2012 by J Crichton    (UK)

Rating : 0/10

Score 0 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Muscat to Zanzibar. Outbound flight was ok, food nothing special and entertainment poor but the crew were great. On the return leg (which was 7 hours long to accommodate a stop in Dar Es Salam) we had no drinks service, virtually no entertainment, poor food and only 2 crew members to serve 140 economy passengers Oman Air has got its premium routes, but falls short of international standards on other routes.



Oman Air Customer review :  30 October 2012 by Saleh Asif    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Heathrow-Muscat-Mumbai return journey. Both flights friendly staff, plenty of leg room and good quality food. Muscat Airport is good but with only 5.5 hrs stop, a coffee and book filled the gap adequately. Seating was 2-4-2 so had no issues with a squashed middle person. My finding: a lot better than other airlines I have flown in the past.



Oman Air Customer review :  18 October 2012 by Denzil Bourne    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

I flew LHR-MCT (layover 24 hours) MCT-BKK and then BKK to LHR via MCT. Outbound flights, the service was very good. Crew attentive and leg room comfortable for economy. Amenity packs given on each leg. Main meals were good but the snack pre-landing was bland. Return, there was an older cabin crew member who seemed to take a back seat and allow the female crew to do most of the work. The MCT-LHR sector, all staff ship shape and on target. Great airline and great prices. Only let down was the IFE, a little dated.



Oman Air Customer review :  12 October 2012 by Sue Oliver    (Oman)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

My husband and I did an Oman Air Eid Package Tour to Sri Lanka in August. It was excellent value for money. The flights were on time and very pleasant. The vegetable curry that I had for dinner on our return trip was one of the best I have eaten. A range of alcohol was available for the passengers who fancied a drink with their meal.



Oman Air Customer review :  19 September 2012 by Karl Millan    (India)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew from Cairo to Muscat on 14th Sep 2012. Although I was first in line at the check in counter at Cairo, I was given seat No. 20 C which is an emergency exit seat with minimum leg room and no reclining feature. As the flight was full, I had to endure this for 4 hours. Although the crew were apologetic, they could not help in any way and their apologies did not help in relieving my discomfort. Also, no AC when the plane was on the tarmac in Cairo. All passengers should be asked before being allocated an emergency exit seat. The entertainment was almost non existent. I am not quite sure why they bother to distribute head sets. The food was also just average. All in all a rather nasty experience. I will say however, that the onward flight from Muscat to Bombay was a bit better as there were some spare seats. Need to note here that my seat was broken and was fixed in the recline position. The food was also better on this flight but the entertainment was still pathetic.



Oman Air Customer review :  30 August 2012 by Albert McCarthy    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Travelled from London Heathrow to Bangkok (Business Class). From arriving at check in to leaving at Bangkok I must say this is the best airline I have travelled with. The staff were excellent, the menu was brilliant and the IFE was good. The lounge facilities at Heathrow, Muscat and Bangkok all were excellent with free massages.



Oman Air Customer review :  24 August 2012 by Nick Atkinson    (Malaysia)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Business Class Kuala Lumpur to London. Excellent all the way. From the booking of the ticket in KL to the smooth check in and the wonderful service I couldn't have asked for any better. All sectors on time and the lounge in Muscat a delight.



Oman Air Customer review :  21 August 2012 by J Ray    (Saudi Arabia)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

JED-MCT-LHR. Friendly and fast check-in at both Jeddah and Muscat (we had a three day holiday stopover in Oman), great leg room and comfort, entertainment on demand, delicious food and wines, punctual service and lovely crew. We were impressed by Oman Air and are tempted to use them regularly from Saudi Arabia to the UK, despite three hours in the wrong direction on the first hop!



Oman Air Customer review :  23 July 2012 by David Leck    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

I got an exceptionally good business class deal with Oman Air when shopping around for fares from London to Bangkok. I am well-travelled and have used many airlines over the years in economy, economy plus and business and have no hesitation in saying that this is, quite simply, the best carrier I have ever used. Oman Air's business class product is exceptional, with an especially spacious cabin in a 1-2-1 configuration (the window seat giving you excellent storage space), a truly wonderful flat bed experience, fantastic food, brilliant service and absolutely fantastic crews on all four sectors of my journeys. The airline has great connection times in Muscat and a terrific lounge, and also has its own lounge at Bangkok (small but really comfortable and with great service).



Oman Air Customer review :  23 July 2012 by R Singh    (Switzerland)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Use Oman Air as fly ZRH-MCT-DEL often due to business now that there is a direct ZRH connection. Find aircraft, entertainment and catering great but the last touch on service i.e. staff service is still modest. Need more attention to detail like checking on drinks and not completely disappearing.



Oman Air Customer review :  20 July 2012 by Torsten Kaminski    (Germany)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Colombo-Muscat-Paris in Business. First leg on a narrow body Boeing 737. Fine service with comfortable seats. Does however not match the Business Class on their long haul A 330 fleet which is really another story with great seats and exquisite first class like service. Lounge in Muscat outstanding. However as a couple occupying the two middle seats one is served by two different cabin crew which are not always well synchronized, so while one has already the table set up with a complete meal it can happen that your travel companion is watching you without being served anything. Also the priority tagging of the baggage did not work at all in Paris and while we were the first off the plane many Economy passengers left the terminal before us. Still wonderful service at a good price.





 

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Oman Air Reviews and Oman Air Passenger opinions about Oman Air product and Oman Air service standards


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