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Olympic Airlines Passenger Reviews and Olympic Airlines Customer Trip Reports



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OLYMPIC AIRLINES review :  27 June 2009 : by J Riccardi   (USA)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Business

JFK to Athens on June 3rd cancelled - couldn't retrieve luggage but provided hotel room and food. June 4th got on 1630 flight to Athens with my luggage following on the plane that hadn't made it the day before, about one and a half hours later. Arriving in Athens my connecting flight to Crete was cancaled and Olympic had no room on any flights until the next morning. Offered no help in finding flights. Aegean Airlines opened a flight which I was fortunate enough to get on.


OLYMPIC AIRLINES review :  14 June 2009 : by Miriam Davis  (USA)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Business

Roundtrip JFK to Athens. Worst transatlantic flight I have ever had. No headphones available for either flight. On return flight, the dinner was served right after takeoff and then crew disappeared for 8 hours until they served a light meal just before landing. I will never fly Olympic again if I can help it.


OLYMPIC AIRLINES review :  10 June 2009 : by Chris Holbrook  (USA)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

JFK-Athens-Mykonos, Santorini-Athens-JFK. Each flight was on time, smooth and quick check in, coach seats the same as all coach seats, but for the longer trips asked for and received emergency row. Food was above average and individual inflight entertainment was good. Choice of 3-4 movies, TV shows etc. No problems with luggage. A very enjoyable experience


OLYMPIC AIRLINES review :  9 June 2009 : by John Lynn  (UK)

 

Trip Rating :  2/10

Score 2 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Business

LHR-ATH return. Onboard service very poor. Cabin crew unfriendly - not a smile from any, and all requests were met with a sigh - and this was business class! Food basic , interaction between cabin crew and passengers non existant. Return slightly better - they even offered wine with the small meal. Plane grubby and in need of a makeover.


OLYMPIC AIRLINES review :  6 June 2009 : by Scott Harrison  (Canada)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

Yes

Cabin Flown:

Economy

London to Mykonos via Athens and Santorini to London via Athens. Have to be the worst flights ever! On boarding the London flight, all we could smell was cigarette smoke - the reason became obvious in the flight when I disturbed the flight attendant smoking in the rear toilet. Very low class, unfriendly service and grotty airline. Such a shame when Greece is such an amazing, beautiful place.


OLYMPIC AIRLINES review :  27 May 2009 : by E Wright

Trip Rating : 7/10

Score 7 out of 10

We had return flights from Manchester to Athens and onwards to Chios and back. Three of the four were on time or early, the fourth was 15 minutes late. Staff were OK and food was good, although no choices. No extra drinks after the meals were served.


OLYMPIC AIRLINES review :  16 April 2009 : by Nick Batchelor

Trip Rating : 9/10

Score 9 out of 10

LHR-ATH-EFL Boeing 737-400 Economy . Check in at Heathrow quick and excess luggage charges very reasonable. Service great from the cabin crew, hot meal was served and one of the tastiest airline meals I have had, accompanied by white wine. A generous seat pitch. Because of a late arrival into Athens, my connection time was reduced to 25 minutes instead of the hour that was scheduled. After a brisk walk through to the domestic gates I boarded the ATR42 to Kefalonia, an uneventful flight with soft drinks and nuts provided.


OLYMPIC AIRLINES review :  6 April 2009 : by Edwin Anderson

Trip Rating : 2/10

Score 2 out of 10

Cairo-Athens and ended up on Olympic more as the only choice to fit my business schedule. Check-in was a bit hectic, but what is not in Cairo. Once onboard for the 737 for the middle of the night flight greeted by a crew whose opinion was clearly that all passengers should be sleeping at the hour and they were thus authorized to hide in the galleys in the mean time. Even while being in business class it was a struggle to get a drink and refill. Seats were typical European economy with middle left open. Cabin certainly looked tired on this 737. The best I can say is OA transported me safely, and on time which earns it some points, but would not look OA as a model for any level of inflight customer service or a carrier I would actively chose if other options were available.


OLYMPIC AIRLINES review :  12 March 2009 : by Jean-Louis Vergaert

Trip Rating : 9/10

Score 9 out of 10

Athens-Santorini-Athens: The first flight on Friday 8:15 pm was canceled as we witnessed quite a storm falling on the airport, and I was re-scheduled the following day at 5:30 am with most of the other people. OA organized our night at the hotel with bus transportation. The hotel was a 30 minutes drive, and nothing luxurious, and it was a short 4 hours night - but they did it! Budget airlines would just cancel the flight and let you stranded the night at the airport, without any information. All the people who complain about food service should remember this. The return flight was spot on-time, so I shall re-book OA knowing that despite their bad press, they do care for customers.


OLYMPIC AIRLINES review :  27 February 2009 : by Phil McVey

Trip Rating : 6/10

Score 6 out of 10

BRU-ATH late evening flight. Check in was a bit chaotic with strict enforcement of the ridiculous hand luggage weight restriction (5kg) suddenly abandoned half way through. I found the FAs on this flight friendly and helpful throughout, and my meal request was met. Yes, the fleet is getting tired, but overall a reasonable experience.


OLYMPIC AIRLINES review :  27 January 2009 : by Nick Biskinis

Trip Rating : 7/10

Score 7 out of 10

Paris CDG-Athens-Thessaloniki. Paris CDG-ATH was upgraded from B737 to A340 which is very comfortable and has PTVs. Announcements outbound only in English and Greek - does Olympic assume no French use the airline. Food good, and arrived in Athens ahead of schedule. The 737 to SKG was leased and old, but quite clean inside. Return flights were B737s that Olympic own - clean and legroom was surprisingly spacious. Announcements in French this time. Sound system not great, but good food and wine, plus the fare was a lot cheaper than Air France (who've started charging extortionate prices on their short haul routes). Hopefully the new owner of Olympic will invest in a new fleet and expand the network. Olympic crews can very from miserable looking to quite chirpy (perhaps a reflection of the lack of certainty about the future. If they change their attitude a bit more, Olympic might just make it. OA is not BA, but it can be a good airline with decent leadership.


OLYMPIC AIRLINES review :  26 January 2009 : by Nick Komninos

Trip Rating : 5/10

Score 5 out of 10

CDG-ATH economy on B737-400. Aircraft clean but old. Ample legspace. Good meal served with an attentive cabin crew going around the cabin many times during this 2.50 hr flight. Inflight entertainment with poor quality of earphones (seat socket was not working and had to plug it into the empty seat in front of me).


OLYMPIC AIRLINES review :  14 January 2009 : by F Vedrenne

Trip Rating : 6/10

Score 6 out of 10

ATH-TLV-ATH, there was only one person for checking in everybody in Athens, both outbound and inbound flights departed on time. On the outbound leg, the aircraft was really old, crew were a bit cold, but they were polite and professional. Inbound on a newer aircraft, crew friendly on this flight and went around the cabin many times. Olympic was not as bad, still the aircraft could be in a better shape.


OLYMPIC AIRLINES review :  2 December 2008 : by A Hetier

Trip Rating : 4/10

Score 4 out of 10

CDG-ATH, economy. After having read so many negative comments on OA, I will share my mixed impression on this flight: an obsolete, noisy and somehow untidy 737-400 smelling of dust and cigarette smoke, a not-too-concerned crew, lousy screens, tasteless food and the worst coffee (was it coffee or hot water with rust?) I ever had. Friendly and helpful ground personnel, plenty of leg room, not a bad price, impeccable take-off and landing, flight was on time, and no luggage lost.


OLYMPIC AIRLINES review :  21 November 2008 : by Sylvie Clero

Trip Rating : 1/10

Score 1 out of 10

Geneva/Athens/Santorin and Geneva/Athens/Rhodes both in Business class. Both times lousy service and awful meals, unconcerned flight attendants. In addition in May flight GVA-ATH cancelled (luckily rebooked on Swiss which is far superior) and both late afternoon flights Athens/Thira that day (and day after for my niece) cancelled officially due to "non delivery of new planes" but obviously to fill the late night flights. My niece was told when leaving Paris for Athens that flight would take place and when she complained at OA in Athens, she was told they had "forgotten" to advise the Paris office. In October OA cancelled the Business class on sector Geneva/Athens (due to "change of plane") and compensation was a mere CHF 155 after having to claim/fill & submit documents. Yes, OA is cheap - but that has its limits!


OLYMPIC AIRLINES review :  23 October 2008 : by H Wickremasinghe

Trip Rating : 1/10

Score 1 out of 10

SKG-LHR, having to fly via ATH after our direct flight route was culled. SKG-ATH was on a horrendously old 737. Flight packed and there was so much hand luggage that the attendants started using one of the two toilets at the back to store large items of baggage! Flight attendants were unhelpful and looked incredibly uninterested in doing anything - never a smile. Second leg was in a A340, plenty of legroom and comfortable seats, though IFE had some issues due to headphone jack not working properly. Food ok, service dismal. This was our first, and definitely last trip with Olympic.


OLYMPIC AIRLINES review :  15 October 2008 : by Geraint Whitley

Trip Rating : 1/10

Score 1 out of 10

Rescheduled then cancelled flight. No information available so we had to phone the UK. The reason given for the delay / cancellation did not tally with the info from Heathrow. Ground staff unpleasant, Executive Lounge staff surly. We were unable to even pay to get in despite having to wait 11 hours at the airport. The planes are so old, no inflight entertainment in our seat. Food awful by today's standards.


OLYMPIC AIRLINES review :  11 October 2008 : by A Soufan

Customer Rating : 3/5

1 Star Rating

LHR-BEY including stopover in ATH. LHR-ATH was a pleasant flight on A340-300 with lot of leg room and personal tv. ATH-BEY on a quite old Boeing 737-400, however service was great and both flights on time.


OLYMPIC AIRLINES review :  6 October 2008 : by D Garner

Customer Rating : 1/5

1 Star Rating

LHR-ATH return - out on B737. Poor meal, rude flight attendants, only wine and beer and than had to ask - not offered. Plane very tired and showing its age. Return on A340. Generous leg room. Food again poor. The staff of Olympic really look miserable. Commentary from flight deck couldn't be heard at all. I would give them one star - at least they got us there and back safely.


OLYMPIC AIRLINES review :  1 October 2008 : by V Horack

Customer Rating : 4/5

4 Star Rating

JNB-ATH-JSI-ATH-CFU-ATH-JNB. Every flight was pleasant with only one hiccup being that our flight from Corfu to Athens was delayed from 9.00pm to 12.20am which meant we would miss our connecting flight to Joburg departing from Athens at 1.05am. Here we must compliment Olympic Airlines as they arranged to hold our aircraft back for 35minutes so my wife and I together with one other passenger could take our seats on the flight home.On our arrival in Joburg we were also greatly surprised to see that they also managed to load our luggage on the same flight. We would commend the staff at Athens airport who speedily aided us to the waiting aircraft in a courteous manner.





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