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Olympic Air Passenger Reviews and Olympic Air Customer Opinions
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Olympic Air Customer review : 6 May 2013 by Michael Little (Australia) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Athens-Limnos on a Q400. Check in quick and efficient. Boarding by bus, but quite efficient too. The flight left five
minutes early and arrived 15 minutes early. It was smooth, and the friendly crew worked very hard to get everyone a
drink and nuts on this 40-min flight. There was ample leg room. A good experience.
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Olympic Air Customer review : 9 October 2012 by Georgios Vrontos (Greece) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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ATH-BEG-ATH with Q400 both flights were 5-7 minutes late. When I was web-check in I forgot the type of the aircraft
and I checked a seat on the sun side. That is a problem because the aircraft has no shades. The service was excellent
with very friendly staff but with an unfriendly / noisy aircraft.
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Olympic Air Customer review : 25 September 2012 by J Tydeman (UK) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Took a flight from Belgrade to Athens which was fairly empty. Friendly ish crew who brought a seemingly
never ending supply of drinks plus a snack comprising a nice-enough sandwich and a delicious chocolate
croissant. All on time.
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Olympic Air Customer review : 30 August 2012 by Stéphane Dagot (France) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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ATH-LRS-SMI-ATH. Olympic has improved very much over the years: good check-in with friendly agents.
Onboard, smart cabin crews who provide a good and smiling service. The transfer of our luggage to Paris was
perfect, I would fly them again.
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Olympic Air Customer review : 30 August 2012 by J Moore (UK) |
| Rating : 10/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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I have to admit to being somewhat concerned about booking Olympic Air but Aegean was very expensive in
comparison. So I booked 2 tickets to/from Athens to Heraklion. The web-site was easy to navigate and the
process simple. We did have one slight schedule change on our outbound flight which didn't affect our plans.
We checked-in on-line the day before each flight and printed our boarding cards, bag drop was easy to find
and our bags were taken quickly. Boarding in Athens a bit late but we made up the time en route. Aircraft in
both directions a Q-400 which was bright and clean. We didn't expect anything on-board but were surprised
to be served a beverage and a packet of nuts/cookie. Cabin crew were well presented and couldn't do enough.
All in all a great experience.
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Olympic Air Customer review : 25 August 2012 by S Messenger (UK) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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I have just returned from Zante and I found that both flights were what I'd expect from any other company.
Seats were comfortable however there was not much leg room. Flights were on time both inbound and
outbound, although there was a flight to Manchester with Olympic at the same time as ours to Gatwick which
was delayed overnight.
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Olympic Air Customer review : 17 July 2012 by M Tossounian (UK) |
| Rating : 10/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Flew Mykonos to Athens with Olympic Air in Premium Economy. Check in was polite and efficient. Aircraft was
clean inside and out, had seat 3A. Pre take off drink was served. Left on time and a filling and tasty snack of
pasta salad and a cake was served with a drink by 2 polite and professional cabin crew. A very comfortable
flight and we landed on time. Would recommend Olympic Air and would choose them again.
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Olympic Air Customer review : 16 July 2012 by Minas Sotirakopoulos (Greece) |
| Rating : 2/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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I am a Gold member in both Greek airlines (Aegean-Olympic Air) traveling over 100 times a year and I have
to admit that Olympic Air is below expectations especially in Ground services (Lounges - Luggage priority
services). They must: Renovate their Lounges in Athens Airport as soon as possible. Dramatically improve
their Luggage priority service. Improve their unacceptable prices and value for money for local flights.
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Olympic Air Customer review : 3 July 2012 by Chris Tomko (USA) |
| Rating : 1/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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After an extreme delay in Milan on Aegean and missing my flight to Mykonos I was rebooked on Olympic Air.
I took my new ticket and other Aegean info the Olympic counter to check in as I was told. I had been up all
night with no sleep and after handing the agent the new tickets and my passport and my old Aegean ticket
he literally threw it back at me and said "you are flying Aegean not Olympic" and rolled his eyes. After a
deep breath I informed him I had been rebooked and he then asked why I didn't show him the new ticket in a
nasty tone. I informed him I handed him the new ticket with my passport and if he took time he would have
noticed. I asked him politely why he literally threw the papers at me even if I was flying with Aegean and if
that was how he was trained to deal with the public. I also asked him if I needed a manager to check me in.
Then after no apology he then checked me in and I was on my way. I go to Greece often and this experience
is why I usually try to fly Aegean. The flight itself was a joke. They set up the beverage cart to serve two
people (me and one other in front) and then took cart to back to breakdown. But everyone was nice except
the ticket agent.
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Olympic Air Customer review : 9 December 2011 by Sasun Vartanyan (USA) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Flew several legs, Athens to Heraklion to Rhodes domestic, as well as Athens Tirana international. Even on
the short haul flights, they had some sort of food and beverage service, other than the chaotic embarkation
process, the flight and attendant experiences were very pleasant.
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Olympic Air Customer review : 16 November 2011 by P Papa (Australia) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Travelled from Athens-Rome then to Paris and London over a 3 week period. The cabin was clean and staff
were attentive, polite and well presented. I will travel with them again in the future, true value for money.
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OLYMPIC AIR review : 22 October 2011 by G Stragalinos (Australia)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Athens to Kos and back. Both flights on time, aircraft new and clean. Ground staff and cabin crew nice and helpful.
Happy with the whole experience.
OLYMPIC AIR review : 18 October 2011 by D Petsikas (Greece)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
ATH-LCA-ATH, on clean and comfortable A320 with plenty of leg room in economy. Efficient crew provided excellent
service on both segments of the trip. Sufficient cold meal for this short flight, free drinks including wine and
beer. Luggage was delivered quickly.
OLYMPIC AIR review : 30 September 2011 by J Priest (UK)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
2 hour delay going out from Birmingham only to be told when we were up in the air that we would be landing in
Greece to refuel and no one could provide us with an explanation. The plane was dirty with rubbish on the floor and
in the back of seats, chewing gum stuck to the side of the chair. They missed our meals out and we had to point it
out, staff throughout the flight were chewing which was unprofessional. On the return we were delayed for 15 hrs
with no explanation what so ever, we were given a 3.50 euro voucher. Instead of returning on 24th we returned
on the 25th. We will not be travelling with them again.
OLYMPIC AIR customer review : 11 September 2011 : by A Hashim (Malaysia)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Despite the delay departure of 30 mins from Athens to Tirana due to system's break down, the flight went
smoothly. I was excited onboard DHC-8-400 for the first time. The plane was clean and seems new. The onboard
crew were friendly and helpful. The refreshment service for this 1 hr 15 mins flight was rendered efficiently.
OLYMPIC AIR customer review : 31 August 2011 : by John Plevris (UK)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Athens to Chania Crete, return. A pleasant surprise given previous problems with Olympic airlines. New aircraft
A320 both ways, clean, pleasant friendly staff, excellent door-to-door service for my elderly parents on the way to
Chania, no delays.
OLYMPIC AIR customer review : 9 August 2011 : by Ilias Vounelakis (Greece)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Athens-Kythira Island (ATH-KIT) on a Bombardier Dash-8-Q400 NextGen. This is a Public Obligation Service route
in Greece and the price is reasonable (120 euros return ticket). The flight takes only 30-35 minutes. The cabin
interior was clean and modern and the cabin crew very good offering a small snack and bar service to a full load of
78 passengers in such a short flight.
OLYMPIC AIR customer review : 26 July 2011 : by Stathis Panagiotopoulos (Greece)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
I found a good deal from Athens to Vienna return. I went on Airbus A319 (SX-OAF). The plane was clean, the seat
pitch good but not as good as the seat pitch of Boeing 737-300/400. The staff were friendly and the menu good. I
returned on another A319. Was very full because Austrian Airlines cancelled their flight to Athens. The only problem
is that they don't fly to destinations in Europe.
OLYMPIC AIR customer review : 15 July 2011 : by Boudewijn Van Sante (Netherlands)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
ATH-AMS. Check in a breeze, friendly ground staff and at the gate. Punctual departure, candy given for departure
and hot lunch and 2 rounds of drinks offered on this 3h10min flight. Young and friendly staff also showed interest in
passengers and cared for flight safety. Flight was only half full, but this airline is definitely a good deal nowadays
both in price and service. On time arrival and bags showed up soon. They are better value then most competitors.
No IFE though in this new A320.
OLYMPIC AIR customer review : 30 June 2011 : by S Giaerl (Greece)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
ATH-RHO excellent and new A320 aircraft, smiley crew and very helpful, leather seats, excellent service and
enough legroom. The flight was on time. Excellent take off and Landing.
OLYMPIC AIR customer review : 4 May 2011 : by A Wisniewski (Philippines)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
ATH-CHQ return. Nice new aircraft in both directions, ATR-72 and A320 with leather seats and
good seat pitch. Check-in fast in Athens, onboard service was great, and surprised to get a
meal on short flight. The only annoying thing - we checked in an hour and 45 minutes ahead in
Chania (a bit early I know) and the staff were present but made all of us wait another 20
minutes until they opened the counter. Other than that, we had a good experience with Olympic.
OLYMPIC AIR customer review : 14 December 2010 : by N Antony (UK)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
EFL-ATH-LHR return. Can't fault a thing really, good snacks and coffee served on the short hop
to Athens, a good hot lunch / dinner served by very attentive crew on LHR sectors, seating
comfortable with more than adequate leg room although some form of entertainment would have
been appreciated. Service only slightly marred by being told by a crew member that they would
only serve me two white wines as if I was some school child! All flights on time, baggage
delivery at LHR painfully slow though which needs some attention but not really the airlines
fault.
OLYMPIC AIR customer review : 9 December 2010 : by T Gouwerok (Netherlands)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
AMS-MUC by Lufthansa - my flight AMS-KTM was cancelled due to weather. I was rerouted via
Athens by Olympic. My two bags were not accepted by Olympic Air unless I paid 160 euro for the
flight to Athens. The fact that Lufthansa had accepted the luggage made no difference. I
refused to pay and had to call family to collect one of the bags. At the gate I was told that
there was no meal for me. I got the lame excuse that my booking was made at the last minute.
Had they told my while checking in I could at least have bought some sandwiches at Schiphol.
After arrival in Athens and while checking in, it became clear the my luggage was only
labelled to Athens despite my request to label it all the way to KTM. My booking was all the
way to KTM on one PNR. Filing a complaint with Olympic Air customer service produced a
deafening silence. Beware of these amateurs!
OLYMPIC AIR customer review : 6 December 2010 : by R Vilander (Finland)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
JTR-ATH on DHC-8. Plane loaded due to ferry cancellations. Very small overhead bins. Enough
legroom for a short flight. Service was drink with cookies/sandwich - surprised on such a
short flight. FAs quite friendly.
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