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Nouvelair Passenger Reviews and Nouvelair Customer Trip Reports
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Nouvelair customer review : 27 June 2012 by C Thornton (UK)
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Trip Rating : 3/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
We left Manchester 40 minutes late (02/06/12) and were seated 1A 1B. The aircraft was TS-INI the oldest of
their fleet, the cabin interior was tired and the seats were uncomfortable. Before departure the cabin crew did
not come round to check everyone had their seat belts on, bags stowed etc. The safety demo was spoken in
bad English. The flight was very uneventful. About an hour into the flight they started their one and only
service for the flight which consisted of soft drinks and hot drinks, sandwiches, and beer. They had very little
stock. No tax or duty free service. On a couple of occasions, the Purser left the flight deck door wide open
whist chatting to the Captain. 3 hours and 15 minutes we landed and we were all glad of it. After speaking to
some other passengers on the flight at our hotel, there were a number of broken seats about half way down
the aircraft. On the return flight (16/6/12) we were delayed approximately 60 minutes. Our aircraft was TS-
INL, second oldest in their fleet. Our seats we 23C 23D and the aircraft looked in a better state of repair, and
the crew were much more helpful. We had 1 drinks/food service and the only alcoholic drink they serve is
beer. They also did their Tax and Duty free service. The crew were happy enough for you to purchase alcohol
on this service and open the bottle to drink for your flight. All in all I was pretty disappointed by Thomas
Cook using this airline, as were a lot of other people we spoke to there. If you want any food or drink for your
flights, take it with you! (My trip satisfaction is 3 - only because they got me from A - B in one piece!
Nouvelair customer review : 16 May 2012 by Rita Dobson (UK)
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Trip Rating : 1/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
We went to Djerba on 5th of May. This has got to be the worst airline I have ever been with. The plane was
old and grubby, toilets needed a good clean. The crew served drinks once, no alcohol even though there is a
price list in their inflight magazine. No duty free, the crew sat in the galley most of the flight, their English
was poor. The only plus side was that the plane was newer on the way home but still rubbish service and
rude crew.
Nouvelair - by Michael Clarke
23 November 2007 Customer Trip Rating : n/a
TLS-DJE-TLS. No problems with check-in, plane clean, crew friendly & helpful. Did not try food but
advised by others that it was satisfactory
Nouvelair - by Tapani Utunen
14 March 2005 Customer Trip Rating : n/a
Nouvelair Airbus 320 in March 2005 Helsinki-Monastir-Helsinki and found the
airline good value. Being a charter carrier, the leg room wasn´t too good for a tall chap (187 cm)
like me, but a hot meal and non-alcoholic drinks were served free of charge. It was the usual
airline food both ways: turkey & rice plus pasta bolognaise and Tunisian red & white wine plus beer
were available (wines 2,50 €/beer 1,50 €). The crew were professional and attentive and the flights
were on time - that´s all I needed.
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