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Nok Air Passenger Reviews and Nok Air Customer Trip Reports



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Nok Air customer travel guide

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NOK AIR Customer review :  22 December 2014 by J Rose    (Australia)

Rating : 1/10

Score 1 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DMK-UBP in economy. I travel frequently between Bangkok and Ubon and have used all three carriers on the route. Have found Nok to have the most frequent service however ran into a serious problem with their mobile website functionality which wouldn't allow me to pre-purchase additional luggage before the flight during online check-in. This limitation then 'forced' me to purchase the additional baggage at airport which was priced ten times higher than the online rate (I paid 1200 baht vs 150 baht online). Absolutely no sympathy from surly, unfriendly Nok staff, the 'all smiles' airline. They told me I should've known and bought the baggage at ticket purchase. This is preposterous as I bought the ticket two months prior and had no idea how much luggage I would have. I don't mind paying a premium, but absolutely resent the idea of being extorted into paying a premium due to their own website lack of functionality. Given the frequency of my travel on Nok I would've expected them to be more reasonable and understanding but there is a complete lack of commercial sensibility, with the employees basically suggesting that I'm a fool. I am a fool for choosing Nok, and would recommend Air Asia or Thai Air on the route unless you like to be taken advantage of, humiliated and extorted by draconian policies, extortion pricing and rude employees. Their employees all explained this away as Nok being a 'low cost carrier', which is a spurious explanation as the high cost of baggage makes them a 'high price / low service' carrier and other 'low cost carriers' such as AirAsia and Jetstar allow you to buy additional baggage online during check in, Nok Air does not.



NOK AIR Customer review :  20 November 2014 by Mark Wilkins    (UK)

Rating : 2/10

Score 2 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

As per my previous reviews booked 2 flights Bangkok to Buriram in October. First flight cancelled with minimal notice - was emailed 8 hours in advance but did not see and arrived Don Meaung with option to go via Ubon or get money back at later date and make own way there. Chose Ubon option with a handful of other passengers, but Nok did the bear minimum of point to point transfer so people were being dropped off in Buriram airport, with no public transport, and 35km from town, 3.5 hours later than due. We ended up taking another passenger to town in our car as a courtesy to him, not the airline, as he would have been stranded. Return flight learned lesson and checked email evening before. Flight brought forward 2 hours with no explanation. No contact on issues other than email, so if not had checked, would have missed flight. Catching a flight on Thai Air Asia (on time) from Don Meaung to Chiang Mai later that evening all 7 Nok Air flights departing i noticed had various delays from 20 minutes to 65 minutes. Next time I'll choose Nokchanair bus instead for the journey, it may look a lot longer timewise, but often in reality now isn't.



NOK AIR Customer review :  20 November 2014 by S Shivdasani    (Thailand)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew Chiang Mai-Bangkok (Don Muang). A pleasant experience which is usually the case with NokAir. Smooth check-in, smooth walk to aircraft, smooth flight, smooth staff. Catnapped for the hour-long flight. People have been writing adverse comments re transfers to Suvarnabhumi and vice versa. I have done this innumerable times and found it comfortable and hassle-free and have never been stuck in traffic in Bangkok.



NOK AIR Customer review :  12 November 2014 by R Woodhead    (Thailand)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Bangkok Don Muang to Udon Thani return 30 Oct 2 Nov. iPhone app didn't work so had to use phone booking which was OK. Check in easy but 30 minute delay outward and 20 minute delay return - various excuses given. Nice clean planes and pleasant service. All in all a very good service but would use Suvarnabhumi next time.



NOK AIR Customer review :  9 June 2014 by Sandesh Kshatriya    (Thailand)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DD7217, 31 May, B737-800 (Winglets and leased from Air Berlin), Surat Thani (URT) - Bangkok (DMK). Check-in a breeze, staff however have to get on with the world and make an attempt to learn the English language. Boarding was by the Step Ladder, organised people seated from the forward to mid zone were showed to the forward door and people seated mid zone to the back were shown to the rear door. Immediately on takeoff there was a medical emergency and the crew acted in a prompt and efficient manner, announced for a doctor on board and had things under control. after the emergency was settled, the crew even made notes as sequence of events so s not to forget while reporting I guess. Snack served to all pax was a large Sweet Cookie and water. Cannot ask for anything more for the price they charge.



NOK AIR Customer review :  23 April 2014 by James Choochot    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Perfectly acceptable service, great prices, snacks in-flight included, with option to buy other items. Easy online booking system. No inflight entertainment but unnecessary for a short flight. Nok outclasses Air Asia for example. DMK to Chiang Rai. Don Muaung is a great airport to access and negotiate.



NOK AIR Customer review :  14 March 2014 by Kshatriya Sandesh    (Thailand)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DD7507, 23 Feb, HKT-DMK, B737-800 (Leased from Ryanair). HKT airport only 2 check-in counters for this flight (1 not operational), girl sitting on the inoperative counter busy applying make-up. Poor girl on the working counter struggling hard to complete check-in for all the 150 odd pax. Again inflight crew great but again Inflight safety demonstration only in THAI. Legroom is very poor, the guy in front reclined what he could his seat was straight in my knees. Great for a short hop of 1 hour or so, but never for a longer flight.



NOK AIR Customer review :  14 March 2014 by Kshatriya Sandesh    (Thailand)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DD7502, 21 Feb, DMK-HKT (B738 leased from Ryanair). Ground staff level of English is so poor that I had to draw a window to explain I wanted a window seat. Cabin crew very warm and delightful bunch of girls. Safety demonstration only in THAI (not English) considering more than 70% of the flight were foreigners. Snack served was a cold micro mini sized stuffed bun and 1 cup of water, good enough for a Low cost airline. They should play some soft spa type instrumental music considering Thailand is so rich in it's music and culture.



NOK AIR Customer review :  17 January 2014 by D Moore    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew Bangkok-Chiang Rai-Bangkok last month. Cheap and cheerful sums it up. Website easy to use. Even got a free drink and cake inflight. Don Muang not busy so quick check in and no queues at security. Why pay much more to fly with Thai, unless of course you are connecting at Suvarnabhumi in which case TG would make sense as the transfer from BKK to DMK can be tricky and time consuming.



NOK AIR Customer review :  13 January 2014 by Mark Wilkins    (UK)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

3 flights over Christmas/New Year between Bangkok and Buriram, all had problems. Nok Air have increased their frequency to daily on this route, but as a result have over stretched themselves if any issues occur. Flight 1 - originally booked for 23/12, emailed 3 days before to say flight was cancelled due to weather forecast but managed to get rebooked on to next day flight instead. However, flight was full and found last row of seats in saab plane has reduced legroom so not happy. 2/1 - Buriram to Bangkok. Flight due to take off at 3.30, took off 5pm. No information provided about delay to any passengers from Nok air staff about delay, or when incoming aircraft likely to arrive - dependant on information on internet instead. Buriram - Bangkok 5/1, worst of the 3. No information about issues until arrive at airport. Told flight cancelled - after much arguing between all passengers and staff, offered alternative of flight to Ubon and then minibus back to Buriram, with cost of ticket refunded. Originally scheduled to arrive 3.10, arrived Buriram at 11pm instead. Very disappointed with Nok Air this trip, not only with issues but with lack of honesty about cause and information on delays being provided in an accurate manner. The issues have arisen due to one of the leased aircraft developing a major fault causing numerous cancellations and knock-on delays, but would like to have been told this. Being a big supporter of Nok Air previously, I am disappointed by this. Hope they get back to previous standard in future, as this is the only flight option to Buriram.



NOK AIR Customer review :  8 January 2014 by P Rubenstein    (Canada)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Bangkok to Nahkon Si Thammarat RT. Nok is a wonderful LCC that has justifiably built up a loyal customer base. As a Nok Club member I receive an extra 5k allowance, which is one of the airline's best deals. Yes, the seat pitch is tight, but is no worse than many western legacy airlines. The plane was clean and sufficiently staffed by FAs, There is no inflight entertainment and no shared map. Nok provides a small snack and a pre-packaged cup of water. It's a nice gesture, but many people decline the snack as it is usually a pastry with some sort of processed sausage or luncheon type meat. Baggage service was good. My only concern was that the safety instructions were exclusively in Thai and the English spoken was incomprehensible. Appreciably, Nok is a Thai airline, but it does carry non Thai pax The airline could easily record a proper English safety announcement and just play it as is the case with other airlines that service multi language clients. I consider Nok to be the best LCC in Thailand and its pricing is transparent.



NOK AIR Customer review :  6 January 2014 by James Bartlett    (USA)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Bangkok - Chiang Rai - Bangkok. Booked online. Check in was fast and easy. Checked one bag, was not charged both ways. Snack was simple and tasty. Seat tip, get exit row (44-45) - lots of leg room.



NOK AIR Customer review :  29 November 2013 by James Choochot    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Online booking and check-in easy to use. Don Muang to Chiang Rai and return on B737-800. Only economy option. No inflight entertainment but soft drinks and small snack served for free. There was an option to purchase other foodstuffs and drinks from the trolley. Quick check-in and luggage collection at both ends. Please note that when booking online, you must de-select extra luggage and insurance or these will be charged for. Free 15kgs luggage included. If your trip might involve changes to your itinerary, it's well worth paying a few extra baht to buy a flexi ticket. Otherwise you have to buy a new ticket in most cases. On landing, you receive a text message thanking you for flying with them and asking you to report any problems or concerns with their service! Certainly, we had no such concerns. Cheaper than Thai Air Asia and much cheaper than Thai.



NOK AIR Customer review :  10 October 2013 by Mark Wilkins    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

BFV-DMK. One of three flights a week on a 36 seater Saab from Buriram to Don Muang. No queue for check-in due to very few people in the airport. Slightly dubious the luggage scales were correct given a subsequent Air Asia flight and had to pay 400 bht for a couple of kilos extra luggage - not a big deal given the price of the flights booked (1100 bht all in) but disappointing none the less in hindsight. Other than that an excellent value for money flight which arrived early and had the usual free snack and water provided during the 40 mins in the air. No inflight entertainment on this size plane, but not an issue for the short hop. will be using again over Christmas already having booked the same promo fare.



NOK AIR Customer review :  22 February 2013 by R Pearce    (UK)

Rating : 3/10

Score 3 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

I was unfortunate enough to be going from Don Muang to Roi-et on the evening flight of 20th February. Received an email stating it would be leaving at 6.15pm, rather than 5.50pm, but on arrival at the airport it had been changed again to 6.35 pm. 6.35pm came and went, no information whatsoever from any Nok air employees, eventually at 7.05pm we were called, took of at 7.10 approximately and arrived at Roi-et at 8.20pm, more than 75 minutes late, and yet no apology from any Nok Air staff. Whether this was a one off bad experience I'll wait to find out, if things improve then I'll only be too glad to report it, but customer relations need some improvement based on Wednesdays ordeal. The person waiting for me in Roi-et asked why the plane was so late, Nok Air staff in Roi-et did not know.



NOK AIR Customer review :  6 February 2013 by K Fletcherbiles    (UK)

Rating : 6/10

Score 6 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

21.1.2013. Bangkok-Chumphon, flight DD7614, seat 2a. Booked online in November and knew I would be over the 15kg baggage allowance but web page said excess charges were 50bht per kilo so wasn't too bothered about the excess weight I would be carrying with my diving equipment in my luggage. At check in my bag weighed 26kg, I had pre-paid for 20kg on the booking so was expecting to pay a reasonable 300bht excess. The check in person said I must pay 200bht per kilo - 1,200bht. He then became rude and said if I didn't pay the new charge my bag would not be carried. Apart from this issue the flight was good but noisy on a small Saab aircraft but connected with the Lompraya ferry service well.



NOK AIR Customer review :  5 February 2013 by K Fletcherbiles    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Udonthani to DMK. 31/1/2013. Took this option as it was offered with connections by ferry from Koh Tao on a joint ticket. The Lompraya service was slightly delayed but the bus got us to the airport with 10 minutes to spare before departure. We were whisked through check-in and the plane took off just 10 minutes late. A very good effort by both Lompraya and Nok Air. Plane was 20 year old ex Turkish airlines 737-400 acceptable for this short flight and must be popular as it was full. good value especially with the ferry connection and reasonable extra weight charges but only if you pre pay. Charges at the airport are 4 times more.



NOK AIR Customer review :  3 February 2013 by James Klakayan    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DMK to Udonthani. Nok Air now using Bangkok's Don Muang Airport, which is a breeze and close to the city. Cheapest fares going, online booking simple to use. Self-check-in available. Clean, on-time flights, free snack and drink onboard. Luggage allowance only 15kgs but cheap excess charges. Less than a third of the Thai Airways price and cheaper than Air Asia too!



NOK AIR Customer review :  25 January 2013 by R Phillips    (Belgium)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Bangkok-Chiang Mai-Bangkok. Great experience from the on-line booking experience through to the flights themselves which were smooth and on time. Excellent friendly staff both on the ground and in the air with a free snack and a drink. Both planes clean and tidy. Worth buying flexible tickets which even give you 5kg extra weight allowance for your baggage. Overall a very positive and enjoyable experience - if only European 'low cost' airlines could offer a similar product and service.



NOK AIR Customer review :  21 November 2012 by A Snelling    (USA)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Bangkok - Chiang Mai and Chiang Rai - Bangkok - Nothing negative to say about Nok. Check in was easy, flights were on time, and the in-air service was good. I had booked these flights from the US months ahead of time, but everything was in the system, and we had no problems whatsoever. I anticipated issues with luggage due to past problems with discount carriers, but this was unjustified with Nok. Considering the low cost of the flights, there is no reason not to fly Nok. The service greatly exceeds that of full-fare US airlines these days.



NOK AIR Customer review :  15 November 2012 by David Gustafsson    (Sweden)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Chiang Mai-Mae Hong Son, return. Not much to say about a 35 min flight (25 min in the air) in a SAAB 340. Nice view during the flight. Landed on time. Short flight but got a kind of a pizzasandwich and a cup of water, nice. The day before the returning flight the airline cancelled our flight, and we have to choose of two departures, before or after our origin flight.



NOK AIR customer review :  2 July 2012 by Johan Vranken   (Belgium)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DMK to CEI and back 6 days later. Schedule changed after booking but was informed by email and given different options. Check in and boarding quick and organised. Planes clean and in good shape. Free snack and water. Smiles all over and on time arrivals. What would you want more?


NOK AIR customer review :  22 April 2012 by L Lehnert   (Mexico)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Bangkok to Chiang Mai return to Bangkok. Flights on time, pilots and flight attendants were excellent. On both flights a nice snack was served with a cup of water and other drinks as well. Seats were comfortable for coach and seemed to be slightly larger than some other airlines. Overall, excellent experience.


NOK AIR customer review :  15 October 2011 by Graham Hayes   (Thailand)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Bangkok to Phuket return as normal with this airline. Flights on time and excellent service at check in and during flight. Good snack and quick baggage return at both ends. I would say to anyone travelling in Thailand if Nok Air fly the route, then fly them. Seat selection and luggage allowance (15 kilo) free and fares are nearly always the best.


NOK AIR customer review :  14 June 2011 by Gary Webb   (Australia)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Ubon Ratchathani to Bangkok on B737 ,Service on ground and in air superb. Luggage a kilo or so ove, but no problem. A bun sort of thing with sausage and water served in flight, luggage waiting for me at Don Muang. I had more legroom on this plane than on my Thai flight on A330 from Australia. Recommend Nok Air to all.


NOK AIR customer review :  10 April 2011 by Danny Li   (Netherlands)

 

Trip Rating :  4/10

Score 4 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Don Muang-Chiang Mai-Don Muang flown on an old Thai Airways B73700. However flights were on time. Free seat selection and they served some free snacks with water. Additional drinks were sold at low prices. NOK offered the lowest fares between Bangkok and Chiang Mai. The only negative aspect of this flight were the cabin crew who did not seem very happy to work.


NOK AIR customer review :  21 March 2011 by A Brown   (Thailand)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Udon Thani-Bangkok. A Very good budget airline. Served a sort of Pizza, with a water. No juice or Coffee unless you want to purchase it. Crew did not seem very happy to be working.


NOK AIR customer review :  22 February 2011 by N Damrongphatr   (Thailand)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Hat Yai - Bangkok (Don Muang) on Nok Plus. Their smartphone online service application work well. I can check in and select my seat at the resort island, bagdrop counter is very quick with no wait. Priority tag applied to all Nok plus passenger's luggage and it work well. The aircraft is a bit old but clean enough. Snack served on board is tasty. Flight arrive before schedule, quick landing, quick luggage handling at user friendly Don Muang Airport.


NOK AIR customer review :  4 February 2011 by T Price   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Chiang Mai to Dom Muang (Bangkok). Cheap flight 1200baht on way. Cheaper than Air Asia with all their 1 way, pick seat and baggage add ons! Flight comfortable, on time and well priced. Aircraft an old 737 but clean and comfortable. Food and water supplied for free and FA's happy and helpful.


NOK AIR customer review :  7 October 2010 by Steven Cao   (China)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DMK-Phuket, very pleasant journey with Nok Air. Flight on time, comfortable and clean, we were served a cup of water and hot sausage roll for free! The airfare is even cheaper than Air Asia!


NOK AIR customer review :  22 September 2010 by T Price   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Chiang Mai to Bangkok. Good flight, on time, comfortable enough and a free feed for 1500 thai baht or 30 pounds sterling for two people. That's cheaper than Airasia if you don't mind going to Don Muang! Overall very good.


NOK AIR customer review :  1 March 2010 by B Jankowski   (Poland)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DMK-Trang economy - very satisfied with this flight. Check-in, boarding and departure was on time. Our baggage exceeded allowance ad we had to pay extra, but they charged only 50 Bahts per kilo. Airplane was not new, but clean and well maintained. Cabin crew very friendly. Surprisingly, there was even small but warm pizza provided free of charge during the flight. The price was not as low as for Air Asia flights, but still acceptable.


NOK AIR customer review :  1 February 2010 by Daniele Castelnuovo   (Italy)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

NST-DMK booked Nok plus for extra legroom and extra baggage allowance - extra money worth paying. Inside of plane was certainly not sparkling new, it was clear it is a leased TG plane, but looked well kept anyway. Nok plus passengers seat in the front cabin which is treated just a business class divided from the back of plane by a curtain and with large seats with configuration 2-2 instead of 3-3. Ordered (and paid) for some food - astonished however to have fresh and tastiest plane food since years. Nok Air give much more attention to detail with tray and small snack included in price apart the food I paid extra. Good and fast check in at NST, fast boarding, flight on time, appreciated returning to old DMK Don Mueang where we got the baggage in a fraction of time we would have waited at the horrendous and chaotic BKK. Plane clean, good service, newspaper offered, very good experience - is Nok Air really to be considered a low cost?


NOK AIR customer review :  1 February 2010 by D Wiehe   (Thailand)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Round trip Don Muang - Surat Thani. Flight was on time , check in and service on board okay. I certainly will use their service again.


NOK AIR customer review :  14 January 2010 by Andrew Dixon   (UK)

 

Trip Rating :  3/10

Score 3 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

HKT-DMK on 737-400. Slow check-in at HKT. Late gate change at HKT caused confusion and boarding chaotic. Onboard cramped seating conditions. Served a horrible sausage pretzel and a cup of water. Don euang airport in Bangkok easy to use - aircraft to taxi in less than 200 metres/10 minutes including baggage reclaim. I wouldn't use them again.


NOK AIR customer review :  19 October 2009 : by Arin Chinnasathian

Customer Rating : 3/5

3 Star Rating

Udon Thani to DMK. Flight was on time. The seat is comfortable and there was a snack service in flight. I think that snack is the bread that they can't use anymore in Auntie Anne. However the baggage arrived fast and the ticket price is not expensive. The in-flight service is better than Air Asia but Nok Air is more expensive and more comfortable.


Nok Air customer review by S Crane

13 November 2008  Customer Trip Rating : 5 Star Rating

Don M to Chiang Mai round trip and Don M to UTH several times. Their website is quite easy to negotiate and prices were comparable to their primary competitor on those routes, Air Asia. Nok Plus is well worth the small difference in price and I had good service on clean planes with beverages and snacks provided. Twice upon arrival at UTH it was raining and their ground was outside handing out umbrellas since they put you on the tarmac, not a jetway. They would be my first choice of the SE Asia bargain airlines.

Nok Air customer review by F Chan

29 July 2008  Customer Trip Rating : 3 Star Rating

Bangkok-Chiangmai on a cramped ex-Thai Airways B737-400. A budget airline that gets you from A to B. Don't talk about service or comfort of any kind. Internet booking efficient. Seat numbers allotted at check-in.

Nok Air customer review by Jackie Waring

18 June 2008  Customer Trip Rating : 4 Star Rating

Pleased with the product although on one leg they charged us excess baggage and on another they did not. The staff were very nice and polite. Drinks etc although had to be bought were a reasonable price. No problems.

Nok Air customer review by Stephan Groll

15 April 2008  Customer Trip Rating : 4 Star Rating

DMK-KBV. The trip with NokAir was an enjoyable experience. Ground and air staff were very friendly. The flight was on time. The airplane although not being new seemed to be well maintained. We even got the emergency exit seats we asked for. What could you ask more for under 20 Euros?





 


 
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