Montenegro Airlines Passenger Reviews and Montenegro Airlines Customer Trip Reports
MONTENEGRO AIRLINES customer review : 8 August 2011 by Martin Clarke (UK)
Trip Rating : 7/10
Value for Money:
London Gatwick to Podgorica. The Fokker 100 seats were comfortable, in 2+3 formation, but they were small and
legroom was limited. Crew members were helpful and attentive. We were served a couple of drinks and a fairly
basic sandwich, but it was fine. It was cheaper for me to book a ticket to Belgrade via Podgorica than it was just
to Podgorica. I told the check-in staff I wanted to get off at Podgorica, and that was fine.
MONTENEGRO AIRLINES customer review : 26 April 2011 by Paul Legate (UK)
Trip Rating : 8/10
Value for Money:
INI-TGD-LGW Flight from Niš to Podgorica by Fokker 100 in fairly good condition, although
leather seats had seen better days, plenty of leg room, flight attendants friendly and came
round with a drinks run. Podgorica to LGW also a Fokker 100, less leg room and some seats were
broken. A drinks run and sandwich offered. About 40 minutes into the flight the captain
explained that there was a problem and would have to refuel in Ljubljana. On the ground for 45
minutes and then onto LGW. Another drink run after leaving Ljubljana. Crew were attentive and
Montenegro Airlines customer review : 16 July 2010 by C Coldheart
Customer Rating : 1/5
FRA-TGD-FRA. Very old and shabby looking Fokker 100 (Ex. TAM Brazilian Airlines). Plane was
dirty inside, warning stickers hardly readable due to aging. Seats almost falling apart.
Overall impression of the planes gives a really unsafe feeling. Unfriendly and uninterested
crew. Delays on inbound and outbound flight, no explanation at all. Not recommendable!
Montenegro Airlines customer review : 7 January 2010 by Mike Williams
Customer Rating : 1/5
TGD-LGW. Arrived at LGW on nearly full plane. Flight delayed approx 1 hour although we only
took off 20 mins late. Only 40 bags arrived at carousel at LGW. Announcement made after 1
hour of standing around. Bags not loaded at TGD. Mad scramble to fill out forms for lost
baggage with ServisAir. Have heard of this happening before and now it has happened to me.
What a shambles this airline is.
Montenegro Airlines customer review : 28 October 2009 : by A Maric
Customer Rating : 2/5
London - Tivat in September 2009. Check in desk opened only 45 minutes before the flight -
tickets stated that we had to be there 2 hours in advance. Business class seats comfortable
but food served same as Economy Class : dry, small roll with the tiniest piece of cheese and
ham imaginable, low quality orange juice served with it and a small pack of some kind of
chocolate biscuit! The crew ate (quite loudly!) behind the small front curtain immediately
before they started serving the meal to the passengers. During boarding we noticed that a
young family was seated in business class - because it was not fully booked and they knew one
of the FAs who upgraded them immediately. Co-pilot also sat in the first row and slept there
stretching himself over three empty seats! We were truly stunned. Flight from Tivat was
delayed for about 2 hours without any explanation. The security officer at the passport and
luggage control was reading local newspaper - one could carry anything through - luckily, no
incidents. On the way back from Tivat same dreary food was offered, which many refused. Early
in the flight, supply of water in the lavatory (the only one!) was lost completely, and when
asked about it, one of the female crew shrugged without explanation. As a result, everyone
using the lavatory could not wash their hands. We were very disappointed with the whole
experience on this return trip and would not recommend the airline unless there was an
Montenegro Airlines customer review : 6 October 2008 : by Rodney Banovic
Customer Rating : 4/5
Frankfurt - Podgorica a couple of times recently. Flights on time. Seats in Fokker 100 are fairly
spacious. Cabin interior in good condition, considering that Fokker's are fairly old. Flight
attendants young and pleasant, good knowledge of English, uniforms are good too. Served sandwich was
nothing special (toast size bread must be day or two old), drinks served throughout the flight.
Overall, good experience, would fly with them again.
Montenegro Airlines customer review : 16 September 2008 : by C Redman
Customer Rating : 4/5
LGW-TIV return. Outward check in at LGW opened 10 mins after last published check in time and flight
was delayed about one hour, half of which we were on the plane with no explanation given. Flight was
good and crew pleasant and attentive. Return check in at TIV was prompt and boarding and the flight
were good. Crew again pleasant and attentive. Only delay on return was LGW providing steps to
disembark! Both flights were Fokker 100 which although a little scruffy were more comfortable with
greater legroom than some up to date aircraft we've flown in. Would fly with them again.
Montenegro Airlines customer review : 7 June 2008 : by M Shore
Customer Rating : 3/5
TIV-BEG return route. The 35-40 minute flight is quick and easy and landing in TIV can be
spectacular. Flight crew seem efficient and reasonably friendly, but it scarcely matters when the
flight is so quick. Ditto the meal, with which I seldom bother, opting instead for juice or tea.
The airline is upgrading to new Embraer jets, which is a welcome event. From Tivat, they've also
just expanded to service London (LGW), in addition to Paris, but the flight times are not hugely
convenient. It would be great if they could add more routes from TIV. TGD-FCO flight which leaves
mid-day Friday and returns Sunday night is brilliant.
Montenegro Airlines- by Andrija Maticc
8 May 2007 Customer Trip Rating : n/a
TIV-BEG return, both flights operated by Fokker 100. Check in and
security control at Tivat quick and efficient. Departure to Belgrade was
delayed more than three hours. For two hours we were waiting in front of
the gate without any explanation. There was no one from Montenegro
Airlines to explain delay, no airport staff, duty free closed, no one.
After two hours through the loudspeaker we were informed that we will
take off when the aircraft arrives from TGD as our plane had technical
problems. Finally, after we departed selection of soft drinks was
served. Aircraft worn out, dirty, seat belt sign above my seat broken,
no inflight magazine, no emergency situations card pocket in front of my
seat. On the other hand, legroom great and cabin attendants polite and
professional. BEG-TIV leg was operated by the aircraft pretty much in
the same condition, inflight service the same. On return everything was
on time. Departure procedures at BEG and arrival at TIV smooth.
Montenegro Airlines- by Slobodan Krunic
27 October 2006 Customer Trip Rating : n/a
Montenegro Airlines is a decent airline, with possibility for expansion
and becoming serious competitor to middle sized airlines in the region
such as JAT Airways, Croatia Airlines, etc. It uses a fleet of modern,
clean, and well-maintained Fokker's F-100, fully fitted with leather
seats, and decent legroom. I was surprised to find out that business
class seats were exactly the same as economy ones. All the crew were
nice and young, and had a constant smile. They seemed a little bit lazy,
but were efficient. A nice sandwich with Prosciutto, salad and chesse in
a fresh mini baguette, two drinks, and coffe or tea, on a 40 minute
flight from Tivat to Belgrade and back, was a pleasant surprise. Would
fly with them again, and another reason is their frequent flyer program
(Vision) and reasonable prices.
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