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AIR MAURITIUS Customer Reviews and Passenger Trip Reports |
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Air Mauritius review by J Schwitz
9 March 2008 Customer Trip Rating : 
Business class from Paris to Mauritius. Excellent wines served. Cabin crew professional. The
negative point of my flight is that the new business class are uncomfortable and the seat colour is really strange.
Air Mauritius review by M Chen
7 March 2008 Customer Trip Rating : 
MRU-HKG-MRU Economy, return business. The aircraft was the old A340. Seats in economy ok, legroom
reasonable. Breakfast quite basic. IFE the same old story with 6 movies in different languages on a
loop, that does not provide much choice, specially for the kids. Return in business class was a
little bit more comfortable, but it remains that Air Mauritius is the only airline that configures
its business class in A340 as 2-3-2, where everybody else has a 2-2-2 config. Food was good, good
choice of drinks. Staff helpful and courteous.
Air Mauritius review by A Dungate
26 February 2008 Customer Trip Rating :
Economy flights to and from Heathrow to Mauritius. We found the trip to be much better than negative
reviews would lead you to believe. The seat pitch 31" is the same as economy for BA and Virgin. The
cabin was clean and cheerful and staff friendly. Inflight food OK. I was concerned by comments
about restricted leg-room due to IFE boxes getting in the way - this was not really a problem. VOD
system was actually very good. Most travellers will be holidaymakers so it doesn't really matter if
you can't sleep - just crash out by the pool once you get there!
Air Mauritius review by J Kenney
22 January 2008 Customer Trip Rating :
LHR-MRU and MRU-ZRH. Worst economy long haul scheduled flight I have experienced. The new seat
configuration on the A340-300E in economy made this journey the most uncomfortable long haul flight
I have had. The seats were hard, legroom poor and further restricted by the IFE box under the seat
in front. The return was different, we used an old A340-300 and seats were more comfortable with
footrest. Cabin crews superb and professional.
Air Mauritius review by Carol Foxall
23 December 2007 Customer Trip Rating : 
MRU-LHR. Worst economy long haul scheduled flight I have ever experienced. Food appalling, both
myself and my husband had different meals which were inedible, leg room restricted to say the least,
my husband is 6'4" tall and he endured a 13 hour flight with the wire in the seat pocket stuck into
his knees resulting in a groove in his knee. Would not fly Air Mauritius again. I know we were in
economy but this is ridiculous. Come on Air Mauritius get a grip do you want passengers or do you
want to lose them with such restricted seating plans?
Air Mauritius review by Ashwin Swamy
20 December 2007 Customer Trip Rating : 
Chennai-Mauritius-Mumbai. Both onward and return flights re-scheduled by a day and absolutely no
information was given. Fortunately happened to notice it and made alternate arrangements for
accommodation. The Airline refused to provide any accommodation. Flights were on A340. Onward flight
had great seating, leg space and comfort. On the return flight, We were seated in one of the last
rows (Row 40). Cramped seats with minimum leg space. I being 5'6" found it very difficult with
hardly any space, imagine the agony of a 6' person seated in those dreadful seats. Flights departed
and arrived 15 - 35 minutes behind schedule. FAs attentive but could do with a smile. Food (Veg)
ranged from ordinary to awful. Limited selection on the IFE. As they are the only airline connecting
India and Mauritius directly, had no other choice. Not a great experience with Air Mauritius.
Air Mauritius review by Pat Clare
16 December 2007 Customer Trip Rating :
LHR-MRU-LHR. The new seat configuration on the A340-300E in economy made this journey the most
uncomfortable long haul flight I have had for many a year. The seats were hard, leg room was poor
and was further restricted by the IFE box under the seat in front. I would certainly not want to
repeat the experience. I am 5ft 3in and weigh less than 9 stone! I pity anyone bigger.
Air Mauritius review by James Qurashi
7 December 2007 Customer Trip Rating :
LHR to MRU and return MRU to GVA. Outbound flight was A340-300E : seating a strange colour, the
service was mediocre and my wife did suffer a bit on the hard seats. At least the video system was
good, we could stop the film when we wanted and restart etc. Food was okay, not many smiles from the
cabin crew though! The return was different, plane 75% full so more room and the plane was an old
A340-300 and seats seemed more comfortable, the fodd was better and the service as well. I chose to
fly with Air Mauritius as I didn't want to pass through CDG (our departure was from GVA).
Air Mauritius review by H Knight
27 November 2007 Customer Trip Rating :
LHR-MRU-LHR in Premium Economy, new Airbus A340-300E. Fast track security and SAS Lounge access a
great experience. Seat Pitch great, recline OK, width good, comfortable for sitting but sleeping
still difficult. IFE had a fairly good selection and AVOD was great. Food of a very high standard
and choice was good. The cabin crew were superb, very friendly. Plane new and clean, couldn't fault
it, even though I'm not a fan of the A340-300. Return flight on time and just as good. Would fly Air
Mauritius in premium economy again. However this was really just a one off for me and the economy
did not look so inviting.
Air Mauritius review by M Chen
14 November 2007 Customer Trip Rating :
MRU-CPT-MRU. First leg was Economy, quite pleasant. Brunch was ok but quantity looked small.
Service quite efficient. IFE quite limited on A319. Return Business and food was gorgeous.
Very pleasant crew with loads of drinks. Would not recommend the A319 due to limited facilities.
Air Mauritius review by Michael Williams
9 November 2007 Customer Trip Rating :
I have just suffered two long and uncomfortable flights on Air Mauritius which tainted an otherwise
successful holiday. I always travel Economy with my family wherever we go and I can say with all
confidence that this food was amongst the worst I have tasted. The staff were unhelpful and gave the
impression of wishing to be anywhere other than where they actually were. My screen did not work
properly on both legs of the journey. When my daughter pointed out problems with her screen the
stewardess said she would return to sort it out and of course she never did - I assume from other
comments there is something seriously wrong with these screens which the onboard staff are unable to
sort out. I must admit what annoyed me most was the attitude of the staff which would not cost
anything to put right other than with more appropriate training. Air Mauritius have a lot of catching
up to do.
Air Mauritius review by Andrew Morton
6 November 2007 Customer Trip Rating :
Just returned from Mauriitius LHR-MAU-LHR. What a ghastly experience, and I can only endorse all the
many critical comments on preceding reviews. I used the airline in 2002 from Paris, and have
reasonably positive memories of the flight. If I had known what we were in for in 2007, I would never
have countenanced using them again. I actually turned down the offer of BA at a slightly lower price!
I can only assume the introduction of the Premium section has meant squashing the same number of seats
into a smaller space - I understand the pitch is now 31" (seemed more like 28/29!) and I can honestly
say this was my worst ever long haul flight experience - 12 hours trying to sleep or even be
comfortable was just a nightmare. As if this was not bad enough, the IFE on my daughters seat in front
(30B) did not work at all - we told the crew, they said they would do what they could - which was
precisely nothing! Never mind, we thought at least as we reported it it would be fixed for the return
journey - wrong! Same seat, same plane 8 days on and this time the screen worked but there was no
audio at all. 12 hours on a plane for a 15 year old with no IFE was just too bad. I can only hope that
with Virgin now on the route Air Mauritius will up it's game, but I will never know as there is no way
I will ever knowingly use them again. Sorry Air Mauritius we love the island and will return, but it
is just not acceptable to put your passengers through such a grim experience on 12 hour flights. I
accept that Economy is what it says it is, and particularly for me at 6ft 3in it is never likely to be
a pleasant experience, but other airlines manage to do it (Thai, Cathay, Malaysian even Emirates and
Qatar), so why can't you!
Air Mauritius review by Stephen Spark
17 October 2007 Customer Trip Rating :
LHR-MRU-LHR Economy. The biggest problem is the seats on the latest A340-300E aircraft - if you're
more than a slim 5ft 6in or have any kind of back problem, do not travel long-haul by Air Mauritius on
these aircraft. Seat pitch has been reduced from 33in to 31in, and further restricted by the seatback
pocket (the metal stiffener rubbed my knees raw) and the under-seat IFE box - and the system didn't
even work on either of our seats. Cabin crew were sympathetic and did their best to help, even urging
us to complain about the seats. I found that food was appreciably better and more imaginative MRU-LHR
than vice versa; breakfast small and dull, but hot meals are generally good and smoked marlin starter
rather fine. Plenty of sandwiches, tea, coffee and juice available from the rear galley. If buying a
snack to take on board, buy from local shops or snack bars in Mauritius, not from the overpriced cafe
at the airport.
Air Mauritius review by Mike Lancaster
17 October 2007 Customer Trip Rating : 
LHR-MRU-LHR Premium Economy outbound & First Class inbound on new A340. Lots of legroom, 45” seat
pitch in premium economy, SAS lounge access, two commendable meals and excellent service. The return
flight in first class ticked all the right boxes. Air Mauritius has excellent on-demand entertainment.
I fly the route regularly and it’s great to see the national airline making welcome improvements.
Air Mauritius review by Howard Smythe
9 October 2007 Customer Trip Rating :
I recently flew from Perth to Mauritius return and I have to say that this was one of the most
uncomfortable flight that I have ever experienced even when compared with some of the Asian cheap
flights on which I have flown recently. There was simply insufficient space between my seat and the
seat in front for me to fit my legs and I was forced to have one leg in the aisle and the other bent
side ways in the space between the seats. Airline staff were then asking me to move my leg so that
they could get through and as I consequence I spent most of the flight standing near the toilets. I
doubt very much that my wife and I will ever travel with Air Mauritius again unless they change their
seating policy and give some consideration to those of us over six feet, given we pay the same airfare
as everyone else.
Air Mauritius review by Paul Smith
27 September 2007 Customer Trip Rating :
LHR-MAU - First time flying with this airline. Outward flight was ok. Legroom seemed ok and the
plane was quite new. Food was average, but can't expect too much in the way of cuisine on a plane.
Air Mauritius lost one of our bags on the outward trip. How this can happen on a direct flight is
beyond explanation. Bag arrived at our hotel the following day, but as this was our honeymoon it was
something we did not really need to happen. Was offered a 2000 rupees (£30) by the airline as
compensation. Return trip was worse. Seats were very uncomfortable and squashy. Also the black box on the seat was
a problem. For a 12 hour flight Air Mauritius need to take better care of their passengers. Will
look for alternate airlines for future visits to Mauritius.
Air Mauritius review by Greg Kemble
2 September 2007 Customer Trip Rating :
LHR-MAU-LHR recently and pleasantly surprised with the trip. The food in my opinion was excellent,
very tasty, entertainment choice catered for everyone and staff were very good with my 2 yr old. At 6'
1" space was at a premium but I think everyone should expect that - outbound flight wasn't full so had
extra room. Shortly after take off children on board were fed & watered so they were happy. I would
happily travel with this airline again, arrived early at both destinations!!
Air Mauritius review by R Roberts
30 August 2007 Customer Trip Rating :
We flew with Air Mauritius to get married. Before we went we were told we could take the wedding dress
on the plane with us and it would be put in a separate area. Onboard, they told us that it would have
to be crammed into the overhead lockers!!! Everybody around us were very helpful and allowed us to
carefully place the dress on top of the hand luggage no thanks to the staff! Another thing was the
seat space. Im 5ft 10" and space was an issue. We are supposed to be in the modern age of technology
and I agree the interactive touch screen monitors are good but the picture quality could do with
improving. When you go to stretch out your legs under the chair in front you will find a massive black
box. My guess this is the interactive part of the entertainment.
Air Mauritius review by Kevin Teerooven
3 August 2007 Customer Trip Rating :
Geneva to Mauritius leg in business class. What a rip off. The business class is in fact a premium
economy. The worst I have ever experienced. Even Cameroon Airlines have far better seats in business
class to Air Mauritius. Champagne (sparkling wine) and wine are served in plastic cups, and the food
awful - the list can go on and on.
Air Mauritius review by K Shrosbery
12 July 2007 Customer Trip Rating :
London - Mauritius return. Seats in economy very narrow, hard and with
very small recline. I am 5ft 7ins tall and my knees were touching the
back of the seat in front. Two meals provided - hot meal 2 hours into
flight (vegetarian) boiled rice & red & green peppers (no flavour) Salad
bowl, roll and creamy dessert. Very poor ! Breakfast served 1hr 45mins
before landing - fruit juice, roll & small danish pastry, all cold &
hard. Flight entertainment good with interactive maps, games, films etc.
Would I fly Air Mauritius again - no.
Air Mauritius review by John Muir
30 June 2007 Customer Trip Rating :
LHR-Mauritius return. New Airbus 340 on both trips. Both flights on
schedule. In-flight entertainment consisted of interactive channels
featuring movies, music and games with seat back screen. Staff polite
and generally attentive, and as much food or drink as you wanted was
available in the rear galley. Food fine. It's difficult to make a 12h
flight interesting, but overall I don't think you'd get better service
with BA or Virgin - Air Mauritius's competition in the LHR-Mauritius
route.
Air Mauritius review by Anees Moosa
27 June 2007 Customer Trip Rating :
My family (2 adults + 3kids) flew Air Mauritius from Jhb to Mauritius -
a 4 hour flight. The staff were extremely polite and helpful especially
to my kids. The people of Mauritius are generally humble and polite.
However, overall I would rate the airline as 3 star - the food was OK.
Air Mauritius review by A Krummacher
8 May 2007 Customer Trip Rating :
What a disastrous airline! Supposed to travel NBO-MRU-NBO but flight got
cancelled both ways. Airline informed us that the flight has been re-
scheduled 3 days later for both departure and return flight, however as
we had booked an all inclusive holiday that was not an option for us.
After spending 2 days on the phone with Air Mauritius HQ in Mauritius we
finally got re-routed via Johannesburg. In order to reconfirm our return
flight we actually had to hire a car to drive all the way from our hotel
to their HQ in Port Louis as daily phone calls proved useless. We
finally got re-routed via Johannesburg with a transit time of 12 hours!
Service on board clearly below standard; the food was poor and no
response from crew to requests for additional drinks. Surely, I cannot
recommend Air Mauritius.
Air Mauritius review by Rob Sawyer
20 April 2007 Customer Trip Rating : n/a
I couldn't agree more with D Kleeman. Just came back on MK0046 on 14th April from MRU to LHR. I
think I have flown on business or pleasure about 800+ times and am pretty sure the food was the
worst I have ever had. Octopus for a starter was novel (probably about the best bit) after that it was so awful I can't
even remember what it was. Totally unacceptable. We were surrounded by young kids (our two 9 and 12 behaved impeccably) running up and down the aisle
as if it was an adventure playground - why don't the cabin staff do something?
Air Mauritius review by D Kleeman
26 February 2007
My family of five flew LHR-MRU return for a week's holiday in Mauritius.
The flights were on time and crew generally helpful. No twelve hour
flight can be super comfortable - especially with children. However, the
food was really terrible on both flights. The children's food was
inedible (and one of the choices contained nuts which is not clever
these days). The adult's food was awful too. The only vaguely edible
variant was a curry main course. The sweets were truly shaving-foam
standard. I though that this level of airline food had gone out of
fashion in the eighties, but Air Mauritius are keeping the tradition
alive! Verdict: take your own food sufficent for the whole flight.
Air Mauritius review by Garrett Horn
26 February 2007
LHR to Mauritius return. Cabin crew polite and helpful, meals okay extra
drinks and sandwiches available at rear of plane if requested. Seats
comfortable - new seats and a great inflight entertainment also with a 9
inch personal screen on-demand video.
Air Mauritius review by René van Zijl
3 December 2006
Hope management of Air Mauritius read this!! I had two flights business
class between Paris and Mauritius. Service, quality of food and drinks
of 4 Star quality. Drawback are the seats and IFE-system. Business class
seats by far the smallest I ever had and smallest pitch. Compare Air
Mauritius on Skytrax with other airlines! Flights were A-340 and
configuration is 2x3x2. Most airlines use 2-2-2. For a 11-12 hour flight
the seats are extremely uncomfortable without any support for the legs.
When seat in front is in sleeping position, the passenger almost sleep
on my knees. IFE-system only 6 films and not on demand!? Next time to
Mauritius I will avoid to fly them again!
Air Mauritius review by Val Green
30 November 2006
LHR to Mauritius return. Cabin crew polite and helpful, meals okay extra
drinks and sandwiches available at rear of plane if requested. Seats
comfortable.
Air Mauritius review by Joelle Finck
22 November 2006
LHR-Mauritius return, A340. I was impressed by quality of service on
both flights. The staff were friendly and efficient and food was of a
very good quality for an airline and plenty of it. Flight out was
delayed by an hour and return flight was delayed by two hours, but with
an explanation from staff. There was a fairly good selection of films to
keep you entertained.
Air Mauritius review by Rob Chapman
9 November 2006
My wife and I recently travelled with Air Mauritius from Sydney to
Nairobi, return, via Mauritius in Business Class. All flights were on
time, in fact the NBO-MRU left early, as everyone had checked in and we
were called 30 minutes ahead of time! The seats were comfortable, but
not "sleepers", in both the Airbus 340 and A319. The aircraft were all
clean, as were the toilets. IFE was ordinary, with small screens in the
seat backs, and limited choice with no on demand. FA's were outstanding
on every sector, calling us by name, and offering friendly, immediate
service. There was a good range of drinks, and a delicious little plate
of 3 different snacks to accompany the first drinks every time. The
meals were overall very good, with outstanding entrees, desserts and
cheeses, only let down a little by rather ordinary tasting and looking
main courses. The helpings were more than adequate! The Business
Lounges in Sydney and Mauritius were excellent, being clean and
comfortable, but the Nairobi one was dingy and worn, with Windows 98 on
the one slow, slow internet connection. This Lounge was shared by
several airlines. The price of this whole flight was considerably less
than other airlines, and we would have no hesitation in recommending
this airline from our recent experience with them
Air Mauritius review by Terry Blackmore
22 September 2006
LHR - Mauritius return. The airline must have taken its staff to task
over the adverse comments, because it was the most pleasant long-haul
journey we have made — on time both routes, best legroom, best food, and
service was of a high standard (bearing in mind that, for most of the
flight, people sleep). The inflight entertainment was fine, with a
choice of several films. Would not hesitate to fly Air Mauritius again
Air Mauritius review by Cameron Smith
28 August 2006
LHR-MRU-LHR. Travelled Business Class outbound, as we wanted the extra
comfort and space for the long overnight flight. Everything was
excellent, food tasty and wines served of very good quality, inflight
entertainment went largely unused as we wanted to sleep and we were able
to get a good seven hours sleep . Cabin crew very attentive yet
unobtrusive, and the contents of the "goody bag" were welcome! Return
trip in Economy and again we had no complaints, the seats were as comfy
as might be expected in Economy - these seats are narrower than
Business, the pitch is less. Food, entertainment and cabin crew were
all very good, and the arrangement for drinks and sandwiches mentioned
by the previous contributor was welcome and worked very well.
Air Mauritius review by Gary Hodges
23 August 2006
Heathrow to Mauritius return, Airbus 340. Seats were sufficiently comfortable and staff
polite. The food was not hot on the outward flight and was generally not particulalry
appetising. On the return flight we were able to get sandwiches and drinks between meals at the
rear of the plane, which most passengers made the most of. Inflight entertainment was ok although
the picture for one movie cut out early. Only a slight delay on return journey.
Air Mauritius review by Bronwyn Ferrier
22 August 2006
BC Perth-Mauritius-Antananarivo(TNR) (Madagascar) and returned through
to Sydney. All sectors very good and received attentive service from
cabin crew. This was our second trip flying BC with AM. The main
complaint is not all their aircraft are equally comfortable. One
aircraft in particular needs to be retired. In that plane, the seats
did not recline very far and the leg supports are not attached to the
seat (lift up on seat in front). The food in BC is excellent, or that
has been our experience. Variety is good, hot - even on MRU/TNR which is
only 1:40min, a full 3 couse meal was served. Returning to SYD from MRU,
the flight departed around 2pm with a full hot meal served after takeoff
- 2 hours out of SYD woken up with another full hot meal rather than
the expected breakfast - ready for a 6am arrival! That was quite odd,
as most other airlines provide local time meals as you cross the globe.
We had a six hour layover in MRU before our flt to Madagascar and AM we
quite happy for us to use the BC lounge for that time. Coming back to
SYD there was no same day connection from TNR/MRU to MRU/SYD so AM
provided a free nights accommodation at a resort near the airport with
transfers.
Air Mauritius review by Krystyna Veerasamy
18 July 2006
Flew out of London Heathrow return. Cabin crew polite and accomodating.
Drinks freely available and generous quantities. Have flown Air
Mauritius many times and have to say that cabin comfort not as good as
before; less legroom and seats not as comfortable. Inflight
entertainment poor compared to the bigger airlines. Breakfast poor;
bread roll and croissant but return flight meals better; extra bread
rolls offered etc. Vegetarian option not very good but the same comment
applies to most major airlines.
Air Mauritius review by S Vine
13 July 2006
Air Mauritius from Heathrow to get married and apprehensive after reading some
previous comments. Apart from the food being of questionable quality, the flight
went well. We flew economy and it was certainly better than short-haul economy on other airlines.
The same went for the return flight. For anyone else concerned about obtaining water throughout the
flight, I would suggest taking a bottle of water on board with you and then you have it at your
fingertips!
Air Mauritius review by N Reeves
1 July 2006
JNB-MRU in Business. JNB airport was very quiet at 10 am and check
in very easy - no queue and staff member at business desk polite and helpful. Called to board
from Premier lounge to Gate 7 - very messy with eveyone left standing around for 20
mins and no real system of boarding - it could have been made so much easier. Once onboard (Airbus
319) coats taken, champagne and soft drinks offered. Cabin in good state of repair
and condition. Cabin crew handed Menus out and took
drinks order quickly. Very good choice of menu and wines but options soon ran out quickly so
not all of our party got what they asked for. Despite this, the service and quality of food was very
good with each course served with care and attention. Each passenger was addressed by name. The crew were particularly attentive as
to drink refills etc. Entertainment a little limited (no personal TV) but adequate for a 4 hour flight. Seats were comfortable with
good leg room and toilet kept clean throughout flight. Cleared
immigration and customs in 10 minutes with no difficulty at all. In conclusion, this was an
excellent first experience with Air Mauritius and based on this flight I would travel with them
again. I suppose the real issue is - are they consistant in this level of service?. I will no doubt
find out as I am likely to travel this route again.
Air Mauritius review by T Grayson
18 June 2006
Business class from Perth to Nairobi via Mauritius. The trip was
excellent - seats on the 767 comfortable. Crew very friendly and helpful
- the only problem being they didn't always provide the kids meal
requested but they did try and provide alternatives on the flight.
Check-in was painless and lounges were fine. All 4 flights on our trip
were on time. The only negatives were that inflight entertainment was a
bit basic - could be a problem on a longer or day flight. Air Mauritius
business class doesn't compare to Qantas or BA, but is great value for
money and I would recommend it.
Air Mauritius review by Zeina Vidler
3 June 2006
We flew out with this airline to get married in Mauritius. The outgoing
plane was 50% empty so meant that moving seats wasn't a problem. There
was a screaming child onboard who did not stop screaming for the entire
12 hours - and staff did nothing to try and assist the harassed mother
and had a couldn't care less attitude when other passengers complained.
This was a night flight after all. The staff were fairly rude and did
not respond well to a polite request for water from myself. In the end I
went to the back of the plane to get the water myself - it was handed
over to me like it was gold dust and I was made to feel guilty for
asking! I had to re-request a vegetarian meal that I had ordered at
check in, and only after some deliberation between the crew, did I
actually get a meal. On the way back, I was handed a tray of food only
to have it taken off me mid mouthful, by a sarcastic crew member who
told me it wasn't for me but another Asian vegetarian onboard. I was
stunned. The toilets throughout the 12 hour flight were not cleaned
either and the hygiene was very poor. The snacks available during the
return day flight were on a self-service basis which meant if you
happened to be sitting at the back of the plane like we were you had a
constant flow of traffic up and down the aisles. If we go back to
Mauritius in the future, I will look to fly with another airline.
Air Mauritius review by Sarah Whitman
24 May 2006
After having a perfect holiday in Mauritius the only downfall were the
Air Mauritius flights. The seats were so uncomfortable - never
experienced such hard seats before and it was a problem due to the
length of the flight. The food was really terrible we never expect much
but it was bad by any standards. FA's were ok, however on the outward
journey we did have turbulance and when the seatbelt signs came on no
FA's came round to check if everyone was wearing them which I personally
thought was a bit poor. If we return to Mauritius would definitely
choose a different airline.
Air Mauritius review by Chris Rupp
2 May 2006
I travelled LHR-MRU return. Outgoing the plane was clean and about 60%
full so one could move seats to get a window view. Staff were friendly
and efficient and no lack of drinks. Return journey was delayed by about
one hour, but FA's again friendly and efficient with two main meals
during the 12 hour flight - we even had a little gathering at the back
of various passengers to while away the time and no problem with asking
for drinks or sandwiches which appeared from nowhere! IFE was behind
the seat screens. Main comment was that the seats are not very
comfortable, and because of the tight schedules and turnaround times,
minor faults such as the overhead lights not working and headphone
connection being loose are not dealt with immediately.
Air Mauritius review by Kaye Suzor
26 April 2006
Perth - Mauritius return in Business class. Wonderful service from
attentive flight attendents, and food was good. Only problem I had was
that the return flight landed early in Perth so I missed the end of the
movie. I would recommend Air Mauritius to anyone.
Air Mauritius review by Andy Murphy
18 April 2006
Economy class to Mauritius from Heathrow return. No delays or problems
with service either way. Seats are not fantastic but leg-room is good (I
am 5' 11" and had a good 4 inches in front of my knees). Food was better
than most I've had on a plane, and it was actually hot. Staff were
polite and friendly. Some reviewers have implied that Mauritian
passengers get preferential treatment, i.e. being served their meals in
advance of everyone else. I don't think this is the case and those
reviewers may have misinterpreted people being provided with pre-booked
vegetarian or halal meals (remember that many Mauritians are Hindu or
Muslim). There was a minor 'air rage' incident on the way out, which the
staff dealt with admirably (and perhaps explains any perceived
reluctance to keep feeding people alcohol). The flight back was two-
thirds empty and there were no problems with people moving seats once
the plane had taken off. Overall, we had a perfectly satisfactory
experience and would have no problems flying with Air Mauritius again.
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