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Air Mandalay Passenger Reviews and Air Mandalay Customer Trip Reports

 

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Air Mandalay
8.3 out of 10  8.3 out of 10
10 reviews



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Air Mandalay Customer review :  7 January 2014 by Fernando Merencio    (Brazil)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

I used them twice in November between Yangon and Bagan. I flew in a ATR with good services, the aircraft was in good conditions and the crew were really nice. Food was ok and free. There were no delays. The problem is the process of buying the ticket. It is impossible to buy it on the internet and you have to pay in cash when you are in Myanmar. I needed to fly to Bagan on the same day that I got to Yangon and, explaining my situation using e- mail, they let me do that. The price was quite expensive but overall it is a nice airline.



Air Mandalay Customer review :  6 January 2014 by C Kay    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Yangon - Bagan - Thandwe - Yangon. All flights were on time, and although check in was quite chaotic this was true for all airlines not just them. Basically the number of flights is outpacing the capability of the facilities to handle them. The aircraft themselves were a bit tatty inside, but the crews were very good. Only one note of concern was when we got told (with two days notice) we had been moved to a later flight back to Yangon which would have meant us missing our connection to Bangkok. However we were dealing via a travel agent in Yangon and she quickly got us switched back to the original flight.



Air Mandalay Customer review :  22 March 2013 by P Roberts    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Used this airline on 3 different legs internally in Myanamar in February and, apart from the need to visit their office in Yangon to receive and pay for a handwritten, archaic airline ticket like the old days (quite quaint though), found them to be excellent. Well-turned out ATR-42 and 72, safe, good service, on time and very much geared up for tourists visiting this amazing country.



Air Mandalay customer review :  9 January 2013 by R Peter   (Netherlands)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

No

Value for Money:

Yes

Cabin Flown:

Economy

Nov/Dec 2012, I flew 3 times with Air Mandalay. The crew are friendly, the seats are a bit small, the food if any was basic, but the really negative aspect were the delays. One delay was 2 hours, arriving at Mandalay International Airport in the dark with all the taxis and buses gone. When you have to take this airline, try to fly in the morning. Flights were cheap.


Air Mandalay customer review :  28 October 2011 by B Vincent   (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

4 flights on the Discover Myanmar Pass for $225, good value. Flights on 2 ATR72's, not new but well presented. One flight delayed by an hour, otherwise on time. Seats were comfortable, service responsive, flying smooth. On the longer flights a snack was served, and I was very impressed that they carried a vegetarian option without advance request. Flights were not very full, there seems to be a lot of competition in Myanmar at the moment.


Air Mandalay customer review :  28 February 2011 by C Griffiths   (Canada)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

We flew Air Mandalay on several occasions during a recent visit to Myanmar. The airline operates a couple of new ATR's. Check in easy, all flights on time, aircraft were clean, and the cabin crew attentive. Air Mandalay is an excellent option to flying the government airline, Myanmar Airways International - which puts money into the pockets of the military junta.


Air Mandalay customer review :  5 February 2011 by T Patrick   (Hong Kong)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Yangon-Bagan-Mandelay- Inle lake- Yangon. Check in is manual, always carry passport. Sit near door as someone shouting flight number is all the notice you get! Drinks and snacks served depending on flight length, service good.


Air Mandalay customer review :  18 June 2010 by Kyaw Thein   (Vietnam)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

RGN-NYU-MDL with ATR72. Flight ok, food on all flights nice and tasty but aircraft are old and very noisy. I was seated at the front of the aircraft right in front of the engine.


Air Mandalay by James Halley

1 February 2009  Customer Trip Rating : n/a

Pleasant flight from MDL-RGN touching down in HEH. Aircraft not full but comfortable enough even if it had been. Open seating could have been a problem if the plane had been full. Flight early into RGN. 0820 departure almost bearable!! Flying internally in Myanmar is actually a rather pleasant experience. Again the image perception given to us by the tv media!

Air Mandalay by Matthias Reisinger

18 July 2006  Customer Trip Rating : n/a

I just came back from my first trip to Burma/Myanmar. Air Mandalay is a privately run airline and has a better reputation than Myanmar Airlines. They use ATR-72 aircrafts and have local crews and international cockpit crews. Flying is very easy in Burma. More like taking a bus. But still, the service onboard is friendly and okay for the not too long flying times. I flew RGN-NYO-MDL-HEH and return the same way. Flights were on time, seats were okay, food average, service attitude very good. Baggage always arrived quickly. This airline also offer eticket option - unbelievable bacause chek-in is without computer assistance. Would fly with them again

 



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