PAGE loading ... please wait!

Home Page


Mahan Air Passenger Reviews and Mahan Air Passenger Trip Reports

  a World 2-Star Airline

a World 2-Star Airline

   
 

  Add your Mahan Air Review

  Mahan Air 2-Star Airline ranking

  Airline Reviews : A-Z Index

   
 
Mahan Air
5.7 out of 10  5.7 out of 10
50 reviews
 

 



PAGE

1
Bookmark and Share



Mahan Air Customer Travel Guide

  Mahan Air 2-Star Airline ranking

  Mahan Air Passenger Reviews

  Mahan Air Aircraft Seat Plans

  Mahan Air Economy class seat reviews

 






Mahan Air Customer review :  2 October 2014 by Mohammed Zahidi    (UAE)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Outbound 11 March, Dubai to Tehran and return on 13 March. I always select Mahan for my Dubai - Tehran trips. Its a budget airline but the food, service and staff hospitality are on par with any top airlines of the world. Seats are comfortable, enough leg room, delicious food. Very smooth take off and landing.



Mahan Air Customer review :  3 February 2013 by M A Adibi    (Iran)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Tehran - Ankara - Tehran, just for $148. The aircraft was a new Airbus 300. Excellent flight experience, friendly cabin crew, and of course, good food! Would recommend Mahan Air.



Mahan Air Customer review :  6 November 2012 by Victor Kriventsov    (Thailand)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew domestic, Mehrabad - Mashhad - Mehrabad a few weeks ago. The lounge at THR is professional and maintained, served and supplied with food and beverages. Food was served even in economy on a short flight, and it was good according to time of the day. Service next to none, really!



Mahan Air Customer review :  6 November 2012 by Victor Kriventsov    (Thailand)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew with them in both international business (BKK-IKA-BKK) and domestic business and economy (THR- MHD-THR) and was extremely pleased with everything. Seats (same as Lufthansa's long haul), food (excellent choice of both Iranian and international food, 4-5 courses in business) and service by attentive flight attendants. Special credit goes to their business class lounges in both Tehran airport - full service and food/beverages, free wifi, etc. I was also told they are now installing flat beds in the business class, which will be excellent!



Mahan Air customer review :  13 March 2012 by Shabab Attarzadeh   (Dubai)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Tehran, Iran to Almaty, Kazakhstan on a relatively clean Airbus A310. The flight was delayed due to airport closure in Almaty, nevertheless the lounge at IKA was well equipped. Onboard, the food was superb and the crew were very polite and friendly. IFE definitely needs improvement. The inflight magazine was more like a classifieds section out of a newspaper with full pages of advertisements and not enough reading material. All in all it was a very good experience.


Mahan Air customer review :  29 October 2011 by M Ziaebrahimi   (Iran)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

IKA-PVG business class. Check-in fast and efficient. Flight attendants friendly. Two choices of food for each course with plenty of hot and cold drinks. Breakfast served before arrival at Shanghai. Transferred to terminal by bus, my luggage was the last one on carrousel - obviously no priority for business class pax.


Mahan Air customer review :  27 September 2011 by S Vahedi   (Iran)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

THR-DXB. Airbus 300-600, flying regularly and without delay, airport services good with nice hospitality. Onboard cabin was clean, good quality food, beverages and hospitality professionals in the service of passengers. Airplane toilets were clean and tidy. No inflight entertainment which was frustrating and boring.


Mahan Air customer review :  7 March 2011 by P Singh   (UK)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

B'ham to Amritsar return. The flight was on time. Flight crew were friendly and there was a good level of inflight service in terms of meals, however the food was not of a very high quality. We did get some vouchers for food when we stopped over in Tehran both times and I was surprised at the amount of food you get with these vouchers. There is no inflight entertainment apart from a screen showing the flight map. B'ham to Tehran does stop for refuelling in Germany but the flight I was on stopped in Turkey. The stopover in Tehran is way too long : 3-4 hours just seems far to long. You get new boarding passes in Tehran and this leads to confusion as you end up sitting all over the plane. There is no point in families getting seating together in B'ham or Amritsar becasue when you get to Tehran they just do not care. What Mahan Air lacks is basic customer care, and they really need to consider decent inflight entertainment.


Mahan Air customer review :  2 January 2011 by P Devi   (UK)

 

Trip Rating :  3/10

Score 3 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Birmingham to Amritsar with stopover at Tehran. Inadequate baggage allowance, resulting in passengers having to drag heavy hand luggage around. Flight from Birmingham queuing very disorganised. Departure 1hour late from Birmingham, return flight from Amritsar over 3 hours late. Stopover at Dusseldorf came as surprise. Quick connecting flight from Tehran to onward destination. Old plane, very noisy. Food onboard good quality, constant supply of drinks. Male crew seemed to have a problem with passengers moving for comfort to section of cabin with several rows of empty seats. Female crew very polite and helpful but spoke limited english. No immediate access to qualified medic/first aid at Tehran airport for passengers in need. General cleanliness within plane, reasonable, same cannot be said for toilets! Very expensive flight all things considered.


Mahan Air customer review :  21 October 2010 by David Löhnert   (Germany)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

THR-KIH on a 32 year old A300. Although the plane was old, the cabin looked quite new and toilets were clean. The flight was very cheap (50USD one way).


Mahan Air customer review :  29 August 2010 by A Panah   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

THR-MHD-THR. Excellent service on A300-600. Well-stocked lounge in Tehran and business class check-in done by Mahan Air. Onboard, 60-inch seat pitch and offered drinks and hot/cold towels. Both ways there a choice of delicious meal. Also very cheap at only £110 return in business.


Mahan Air customer review :  12 August 2010 by Majid Faraji   (Iran)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Mashhad to Bangkok vice versa, clean A310-300, they are old airplanes with average age of 20 years. No entertainment one way, but from Bangkok it had. Friendly cabin crew, good cabin services and food.


Mahan Air customer review :  9 August 2010 by Grenville Whelan   (UK)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Birmingham - Bangkok via stopover in Tehran. Fairly basic service but courteous and attentive staff; check-in good both ways. No PTV entertainment in economy, just one large screen showing various poor quality Iranian films and documentaries. Food questionable quality, but plenty of non-alcoholic drinks. Most passengers appeared to be travelling either to Iran or onwards to India and similar; think we were the only Europeans going to Bangkok. Stopover in Tehran was fine -; staff helpful, business lounge not bad at all. Women must wear headscarves though and cover bare arms/shoulders. Mahan provided garments gratis for this purpose.


Mahan Air customer review :  9 July 2010 by Michael Davies   (UK)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

No

Value for Money:

Yes

Cabin Flown:

Economy

Tehran to Kerman. Iran domestic flight. Cant say I was looking forward to this flight as Iranian airlines have a chequered history. The check in was very fast, despite the disorganised queuing arrangements. One female agent checked in the whole flight herself. The aircraft (A300) was very old and it showed. Very shabby inside. The 8am flight was full and the air con was not very efficient so everyone was overheating. Seat pitch standard for short haul economy. Safety announcements in English and Farsi, on overhead monitors. Interestingly, just before take off, the video showed soothing images accompanied by what I presume was religious texts read by a comforting voice. It had a nice calming effect. Live camera in the nose gave us a captains view of take off and landing. Breakfast was ok - usual pastries, juice and jam. Tea was very nice. 90 minute flight touched down on time. Most of my fellow travellers seemed to be business men, but some families also. The mostly female cabin crew worked hard and were very pleasant, even though their khaki green uniforms were not the most attractive. Overall, I was glad when we landed. Safe and on time. Not an airline I would recommend but this was a basic domestic service, and its an airline I had to use as its the only one on this route. The aircraft on the return journey was in far better condition.


Mahan Air customer review :  2 May 2010 : by R Taylor   (UK)

 

Trip Rating :  3/10

Score 3 out of 10

Recommended:

No

Value for Money:

Yes

Cabin Flown:

Economy

Teheran to Duesseldorf Economy class. 20 yr old A300-600. Check-in and smooth boarding on time. Nearly full, mainly Iranians. Friendly, attentive staff, some with excellent, most with not good English language skills. Food either beef or chicken Persian style was so-so. No alcoholic beverages. Light breakfast (tasteless egg-omelet, rolls and canned fruit salad). Toilets dirty. Don’t expect too much, budget carrier.


MAHAN AIR review :  27 April 2010 : by R Taylor   (UK)

 

Trip Rating :  3/10

Score 3 out of 10

Recommended:

No

Value for Money:

Yes

Cabin Flown:

Economy

DUS-IKA-BKK Economy class, aged A310. DUS departure delayed by more than one hour. Attentive and polite cabin staff spoke limited English. Persian food (one main course, one snack) of average quality; main course choice between beef or chicken. No alcoholic beverages. Forget the inflight entertainment. Toilets sometimes occupied by smokers. IKA airport has slightly improved during the last year but for an international airport, facilities are still poor, toilets are rotten. IKA to BKK Economy tired B747. Attentive and polite Cabin staff spoke limited English. Persian food (one main course, one snack) of lower quality, poor in-flight entertainment. Budget flight; you’ll get what your paid for. Tried to contact Mahan Office in Bangkok for reconfirmation of flight but any phone number given on Mahan Website or received from travel agents where unanswered.


MAHAN AIR review :  27 April 2010 : by G Singh   (UK)

 

Trip Rating :  4/10

Score 4 out of 10

Recommended:

No

Value for Money:

Yes

Cabin Flown:

Economy

Birmingham to Amritsar. The flight was delayed taking off, transit from Tehran also late taking off. The issue of boarding passes at Tehran took over three hours. Most passengers were in the plane waiting for the last of the transit passengers to get their boarding passes, so were sitting in the plane for nearly 2 hours before take off. Food is okay, no entertainment to pass the time. Friendly crew ,but the overall service must improve.


MAHAN AIR review :  1 April 2010 : by Patrick Van Reusel   (Belgium)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Dusseldorf-Teheran-Bangkok return. Dusseldorf Check-in took less than 5 minutes including waiting in line. The flight between Dusseldorf and Teheran was on time, flight attendants very polite and helpful. The food quality is medium, as most airlines they seem to save money on food cost. The food quantity is still more than enough. The 3 hour transfer in Teheran is just long enough to stretch the legs and enjoy the voucher to buy some cake or sandwich in the coffee shop. Tax free shopping is limited so it is easier to resist the temptation to spend money - extra bonus is the free Wireless Internet in the terminal. Unfortunately the Iranian internet is censored, but normal surfing and email works well. Teheran to Bangkok had about 3 hours delay. The majority of travellers were Iranians and they all stayed calm and nobody complained or started to ask question. The flight was a Boeing 747 and was fully packed. The food quality was the same as in the first leg, not premium quality but the quantity is OK. Bangkok to Teheran. I was shocked when I arrived at the check-in at the airport. I have never seen such a long line waiting. Fortunately the passengers with final destination Dusseldorf had a separate check-in desk so had to wait less than 10 mins. The flight was good, food as before, staff friendly and helpful. A 3 hour stopover in Teheran.Teheran to Dusseldorf was on time, food and crew at the same level as other flights. Mahan Air tickets are cheap, I paid just 468 Euro for a roundtrip to Thailand, and that is a bargain. As people say, you get what you pay for, and this is true for Mahan air. The planes are old, there is almost no inflight entertainment, but they try to do a lot with little money. The positive side is the friendly crew, very calm and polite passengers, a lot of food. When you are travelling on a budget and when you don't care the lack of fancy things than Mahan Air is the airline for you.


 


 
Earlier comments have been archived (ie. prior to the date of last comment above).



 


PAGE

1
 


If you experience any problems submitting comments on the above link, please use our general   Feedback Page

 







top

back to top



| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Passenger's Choice Awards | Site Map | Contact Us | Links |

© 1999-2013  Copyright Skytrax