LUFTHANSA review :  28 April 2009 : by F Hull   (Australia)

I can safely say Lufthansa is the worst airline I have ever flown! The 747 aircraft are old, cramped, uncomfortable, with torn seat covers, poor sound quality and no personal viewing equipment. In flight entertainment for a 12 hour flight consisted of small overhead TV monitors every 10 rows or so, with one movie being shown and the rest of the time flight route info and advertisements. Flight attendants were rude and unhelpful.

LUFTHANSA review :  27 April 2009 : by Paul Tyrrell   (Ireland)

DUB-FRA-BKK return business class. Service courtesy professionalism of cabin staff on all legs commendable. Food / beverage service as good as other top business products. The seat is fine, just requires a little bit of patience to get it at the angle to your liking.

LUFTHANSA review :  19 April 2009 : by Richard Turnley   (Dominican Republic)

MIA to LHR via Frankfurt and return via Dussledorf. All legs a great experience and everything on the seats worked perfectly, service was friendly and efficient and Dussledorf is a great mid size airport.

LUFTHANSA review :  18 April 2009 : by T Hentunen   (Finland)

HEL-MUC-KRA-FRA-HEL. Professional service and adequate comfort with the mixture of Citylines, Eurowings and Lufthansa proper. Food was edible and comfort fine on all the planes (CRJ900,BAe146 & A320). The biggest minuses come from the total lack of entertainment, Eurowings's noisy BAe146 airplane and not-so-good on-line check-in system.

LUFTHANSA review :  18 April 2009 : by V Williams   (New Zealand)

Boeing 747-400 Tokyo - Frankfurt Business Class. The first time I've flown Business Class so I have nothing to compare it to - therefore my comments are perhaps a little unbalanced. The food was good, service was good and friendly, seat didn't recline 180 degrees but it was fairly close so therefore a decent opportunity to get a comfortable sleep. All in all a great experience. Lufthansa Lounge at Frankfurt Airport is a bit of a joke though, the Air NZ Lounges in New Zealand's Domestic Airports are way superior to this.

LUFTHANSA review :  16 April 2009 : by T Mackellar   (Australia)

BKK-FRA-AMS, FCO-FRA-LAX. Lufthansa Business service is nothing special for a legacy carrier. Staff are not very enthusiastic, and act like the service is a chore. The seat angle means you constantly slide to the floor. If connectivity at FRA is not an issue I would look at BA, or VA for transatlantic routes. Lounge at FRA is nice. The one thing with Lufthansa is Miles and more, one round the world trip (J class) with Lufthansa (flying star alliance), gives you a silver status and flight miles giving you flights and upgrades worth approx $1000 US. Overall Business with Lufthansa is what you expect and nothing more.

LUFTHANSA review :  16 April 2009 : by A Kumar   (USA)

DFW-FRA-BOM return. One of the oldest planes I have flown in (747). Cramped seating even for a relatively small person like me. FRA has to be one of the worst airports. After landing they make you get down on the tarmac - get on a bus and drop you off - thus you lose valuable time if you have a connecting flight. Airport staff unfriendly and often rude. After getting off of the bus you walk between a file of German police-men. Also expect "special attention" from German security staff on the journey back to USA - if you dont look American. Flight attendents were fine considering they had to deal with really bad equipment. Special meal requests are a hit and miss so pack a meal with you. If you can afford it then use a different airline.

LUFTHANSA review :  16 April 2009 : by G Winters   (USA)

CapeTown-Portland in First/Business. The 747-400 JNB-Frankfurt was only half full and my lie- flat Business class seat in the upper deck was quiet, roomy, and comfortable. FA's called me by name and kept me fed and drinks topped off on the 10 hour trip to Frankfurt, and I slept for 6 hours. A better-than-expected steak and good South African wines were enjoyed after takeoff. A delicious hot breakfast served prior to landing in Frankfurt and a Concierge escorted me through the transit area and took me to the Lounge, where I checked email and took a shower. About an hour before my 9:50am departure to Portland I was upgraded to First Class on the A340 back to Portland! Another Concierge escorted me to the gate on onto the A340. A quiche appetizer was followed by a delicious stuffed-chicken breast and a chocolate mousse for dessert. A sandwich and delicious piece of cake were served 1 hour prior to landing in Portland. I cleared Customs in 3 minutes and my luggage (with a Priority Tag) arrived immediately.

LUFTHANSA review :  8 April 2009 : by T Foran   (Canada)

YYZ to FRA. I must compliment the check-in staff at YYZ. One of them followed me to security to give me my seat change. Food was good. LH loses points for the complicated and uncomfortable seat. I never found a workable sleeping position. Also, the entertainment system did not work properly, either shutting off, or changing channels on me.

LUFTHANSA review :  7 April 2009 : by Pieter Boone   (Netherlands)

AMS - Munich - IST return in economy. Flights between AMS and MUC on Canadair RJ, which are surprisingly comfortable. Flight to and from IST on A320/321. Munich airport is clean and organized and easy to navigate, but distances can be long. The free news papers are great. On the return I had a scheduled transfer time of only 30 minutes, but with the incoming flight delayed, it left me just 10 minutes to clear immigration, basically leave the secured area to enter it again on another level, go through security and walk a mile to the departure gate, where I did make the connection. The door closed after me, and I am quite sure that most others did not make this connection. Lufthansa serves good food on its flights with free drinks. There is no in-flight entertainment and safety instructions are still fully manual by the crew.

LUFTHANSA review :  7 April 2009 : by R Thut   (Switzerland)

ZRH-MUC-BCN-MXP-ZRH with LH since it was cheaper than fliying directly with LX. All flights were pleasant, especially the new Lufthansa Italia from BCN to MXP. Great Service on time and love the uniforms and interior of this aircraft. For a 1.5 hour flight we got a nice sandwich and drinks with a smile. From MXP to ZRH was with Swiss.

LUFTHANSA review :  7 April 2009 : by S Fürst   (Germany)

MUC-ICN in economy as a rather tall guy means no leg space as seats are set very close to each other as in almost all LH flights. No in-seat-entertainment, instead a few monitors with strange colours in the cabin. Staff was friendly and professional. Food was ok and the best thing, free alcohol to overcome the squeeze in the seat.

LUFTHANSA review :  30 March 2009 : by Christoffer Madsen   (Denmark)

CPH-FRA-OPO return in economy. CPH-FRA A321 delayed 30 mins. Boarding quite messy although we boarded according to seat rows. Inflight service consisted of a cold and tasteless sandwich, a chocolate bar and a drink. Transfer in FRA smooth and departure to Porto on time. Served a hot meal with drinks, followed by tea/coffee. OPO-FRA again on A320, hot meal and as much as 3 rounds of drinks/tea/coffee. In FRA left at remote stand and bussed to the terminal, same scenario once departing to CPH 1 hour later. Aircraft A320 and once again a sandwich with drink, arrival in CPH on time. Apart from the delayed first leg everything went smoothly, and €190 was a very good price considering the overall level of service provided by LH. Will fly them again on European trips, especially at this price level.

LUFTHANSA review :  26 March 2009 : by Noomi Fraizer   (Denmark)

Frankfurt-Los Angeles. In economy, Lufthansa is nothing like their motto: "No better way to fly". This motto should not be allowed if you asked me. I've flown Lufthansa from Europe to Los Angeles a few times and the detail alone that they don't offer in-seat entertainment is extremely lame. Also, the FAs only rarely seem satisfied with having to serve for you.

LUFTHANSA review :  26 March 2009 : by M Pickles   (UK)

Early morning flight from Manchester to Munich on an A319. The aircraft was clean with good legroom and decent inflight magazine. The crew were smart and professional, with a proactive attitude, doing a lot for elderly passengers and those travelling with small children. We were served a sandwich and drinks along with tea and coffee. Arrived 20 minutes early in Munich and were straight on gate.

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