LUFTHANSA review :  20 May 2009 : by Kurt Müller   (Germany)

MUC-DEL with only about 30% passenger load, so space and comfort not an issue. Crew obviously not stressed to the limit either, with drinks and meal service being completed swiftly but without hurrying anyone. Non-existent personal IFE remains major ongoing issue, but for the first time, I felt their crew courtesy has dropped. Baggage on carousel within 20 minutes of docking at gate in Delhi.

LUFTHANSA review :  20 May 2009 : by C Dulog   (France)

CDG-FRA-JFK/EWR-DUS-CDG. I have never seen such rude and impolite flights attendants. FRA-JFK old 747-400 with no personal IFE. The meal service took forever. Just before landing into JFK, the inflight pursuer came to us to tell everyone "Upon arrival into JFK you have to report to lost and found, your bag is not onboard". When we asked for details, he just left and could not care less! Our luggage was eventually found 48 hours after we arrived into JFK (for a 7 days trip) after I had to make so many calls and had to track with every single staff in JFK!

LUFTHANSA review :  20 May 2009 : by David Johnson   (USA)

DEN-FRA-BOM and Chennai-FRA-DEN. They were dealing with a labor strike at the time which caused one of my flights to be canceled but I was very impressed with the way I was treated, and they worked hard to re-accommodate me on a more direct flight home. I had low expectations after having been treated poorly on a Lufthansa flight a few years ago, but this trip restored my confidence and I will fly them again. I was traveling with the standard 20" black roller bag and a laptop case and they made me check the roller bag, which I routinely carry on other airlines, citing "policy". That was the only frustration, the rest was terrific!

LUFTHANSA review :  13 May 2009 : by S Klass   (USA)

MAD-FRA-EWR. Just returned from Madrid last night on Lufthansa and as on the outbound journey, on both sectors, crew were professional and friendly. Meals and drinks decent and service prompt. Legroom on the A321 from Madrid was better than the 747-400 from Frankfurt. Inflight entertainment is lame on B747-400. Kept up to date by flight crews of even minimal delays.

LUFTHANSA review :  10 May 2009 : by James Leblanc   (Canada)

YYZ-LIN via FRA. food great, seat comfortable, IFE is great, and worked fine. And Frankfurt airport, clean, organized and enjoyable.

LUFTHANSA review :  7 May 2009 : by K Cannon   (USA)

SFO-FRA on B747, FRA-SEA on A330-300. Used United mileage to purchase Business Class seats for my wife and I. Purposely chose Lufthansa over United and am glad I did. Food and wine excellent, attentive service by young and eager FA's. Sat in row 3 on both legs, in the nose of 747 which was fantastic, and in the small forward BC cabin on the A330. VOD worked well, good selection of movies. Seat I found comfortable for sitting/resting, though agree with most that slight pitch in sleeping position is strange and somewhat uncomfortable. Flights on time, great service, highly recommended.

LUFTHANSA review :  6 May 2009 : by K Mandrysz   (Germany)

FRA-EWR, IAD-FRA. Both legs on time, Food, IFE and crew very good. I liked the new Terminal B in FRA - you go right out of the lounge into the aircraft. The new LH lounge at IAD has a a cold ambience, but much better than the former United red carpet club.

LUFTHANSA review :  6 May 2009 : by J Schwind   (Switzerland)

BRN-MUC-DUS return. BRN-MUC and return operated by Augsburg Airways. Check-in in Berne smooth and easy, as was boarding. Flight on time, drinks ok but only a small bag of crisps (poor compared to Air Dolomiti on the same route). Connecting flight to DUS on time with enough time for transfer. Flight on time with a second round of drinks. Return check-in in DUS easy, as checked in via internet and only used baggage drop-off at the airport. Flight on time, nothing spectacular. All in all good value for money, but service on Air Dolomiti on the BRN-MUC route is superior to Augsburg Airways.

LUFTHANSA review :  6 May 2009 : by K Hyde   (Japan)

NGO-FRA roundtrip twice now, and the experience has been excellent. Maybe it is because the route is still fairly new, but aircraft were comfortable, and the staff (ground and in-flight both) charming. They even tolerated my poor German and served me as if I were actually making sense. The food and wine were quite good, but I did feel the strange angle of the "flat seat" in business was inappropriate (as other writers have noted). It really is all one can do to stay in the darned things. I ended up "unflattening" my seat into a more chair-like position, so I could sleep. These comments refer to the international segment. I only had a normal, if adequate, experience on connecting flights to Amsterdam and Wien. I hate Frankfurt's Rhein/Main Airport. I give LH kudos for providing separate and convenient, direct access from the business and first-class lounges to the plane.

LUFTHANSA review :  5 May 2009 : by D Pavlovic   (UAE)

DXB-FRA-YVR-FRA-DXB, Y class. Overall quite good. Was disappointed with their B747 on the DXB- FRA leg, as there is no individual IFE system, only old overhead monitors. Staff could be more friendly and more smiling. FRA-YVR on an A340-600 which is quite nice, and with individual PTV's at the back of the seats. Service quite good although at times seemed to take FA's quite long to start with the service of meals. FRA-DXB sector again old B747 with old monitors that had technical problems. Flying Lufthansa has been good experience, boarding done efficiently, flights punctual, although they need to do an upgrade to their fleet, and to soften what sometimes seems to be German harshness.

LUFTHANSA review :  5 May 2009 : by S Klass   (USA)

EWR-FRA-MAD. The crew were pleasant, friendly and efficient. Meals and drinks ok and served and cleared with a smile. Our flight from Newark was on a 747-400 and true to all reviews thus far the seating is hard, cramped and uncomfortable and the inflight entertainment is just plain sad. However, I expected that and loaded up my ipod with several movies so that end of it was fine for me. Plus we had a really fast flight time of only 7 hours so it wasn't all that hideous. Flying any longer than that, I think you might have cause to spontaneously combust from boredom. Check in at EWR was fast, transfer at FRA fine and bags were out pretty fast in Madrid. We got an amazing deal on the fare so I have to say for the money it was decent value. Despite the legroom and entertainment issue, it is still miles ahead of American or Continental. Transatlantic I would be tempted to go Lufthansa again if the fares are good. Any longer than that, I would look elsewhere.

LUFTHANSA review :  1 May 2009 : by Alexander Huehmer   (Austria)

MUC-JFK-MUC. Food tasty, wine very good, service attentive and friendly. Like the seats and slept well although they are not 180 flat. AVOD is great - if it works.