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Korean Air Passenger Reviews and Korean Air Customer Trip Reports



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Korean Air Customer review :  30 March 2012 by Rob Jacobs    (Thailand)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Phuket-Seoul-Seattle on A330. A fantastic airline where only the bland, small portioned rubbery food let's down a great product. Very roomy seat pitch, brilliant AVOD touchscreen entertainment and friendly attentive staff. Seoul airport is full of amenities and the in transit airport hotel a great touch for lengthy stopovers. Over zealous security would be the only airport fault.



Korean Air Customer review :  27 March 2012 by Paul Vincent    (USA)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LAX-Incheon-Manila return. Very clean planes, good leg room, courteous FA's and very good service. Only comment is on my return trip, the 747 from Incheon to LAX was old and we were unable to hear the pilots announcements. Worth it and will be taking this airline on my next trip to Manila specially with their new A380.



Korean Air Customer review :  24 March 2012 by Rob Jacobs    (Thailand)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Phuket-Seoul-Seattle. Great flights, clean, modern A330 on both legs and pleasant attendants. AVOD brilliant, only downfall was the atrocious Korean food on both legs! Tasteless, rubbery and small portions sums it all up!



Korean Air Customer review :  22 March 2012 by P Tracy    (USA)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

ATL-ICN March 2012, Boeing 772. New airplane, clean with soothing interior cabin colour. Outstanding inflight "touch screen" entertainment. Delicious meals with friendly flight attendants.



Korean Air Customer review :  21 March 2012 by J Pinkham    (USA)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

IAD-ICN-PNH return. Food was good, flight attendants were very nice and helpful. Entertainment selection was pretty decent. On the return flight, on 2 different occasions a flight attendant cleaned the bathroom before I went to use it. Flight attendants come around a lot with drinks. Will fly them again.



Korean Air Customer review :  20 March 2012 by G Thompson    (Australia)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Sydney to London via Seoul return. Wonderful flight with friendly and efficient service. Food was good, even the Korean food and kids meals superb. Entertainment system was good, and for economy we seemed to have a large amount of leg room. Drinks and snacks were brought around regularly. Overnight stay in Seoul - could not fault it. Return flight similarly good. Highly recommended.



Korean Air Customer review :  20 March 2012 by A Murphy    (USA)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

IAD-ICN-IAD. Boeing 747. Attentive, detail-oriented staff, efficient meal services, comfortable completely flat-bed seat. Clean bathrooms. Although a lot of the inflight amenities kit were not located in front of the seat (only slippers were), when I asked for them (eye mask, stocking, earplugs, water spray, etc.), staff will bring them to you. All the toiletries were well-stocked in the bathrooms. Between meals, there was a list of snacks I could choose from. I am most impressed with Korean Air.



Korean Air Customer review :  16 March 2012 by Marianne Stevens    (New Zealand)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Staff in particular were really helpful and kept the toilets clean throughout. The food was very good although the same menu flying from London to Seoul and Seoul to Auckland - be good to have more choice. The flat beds were good and we were also very impressed with the Hyatt hotel stopover at the airport in Incheon. Most helpful flight crews of any airline we have encountered.



Korean Air Customer review :  14 March 2012 by B Stevens    (Canada)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Vancouver to Phuket via Seoul. Very happy with the flight. Decent food, entertainment and good seat pitch for economy. Will definitely fly KA again.



Korean Air Customer review :  14 March 2012 by Richard Nest    (USA)

Rating : 3/10

Score 3 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

A380 JFK-INC. Perfect plane but the product was very disappointing. Meals are a disgrace, small, unappealing and rushed. Minuscule wine glasses matched the portions. On all 4 flights a bloody mary order created chaos and each time was served without vodka. Amenities kit is an embarrassment with not even sleep masks. Passengers were an afterthought for the crew. Flights were 1/3 full, I cannot imagine a full business class service.



Korean Air Customer review :  12 March 2012 by Beryl Fisher    (Australia)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Brisbane to Seoul, overnight stay-Toronto return. Staff were courteous and efficient. Food above standard, seats had plenty of leg room. The Transfer desk at Incheon was helpful. Highly recommended.



Korean Air Customer review :  10 March 2012 by M Newton    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR to AKL via Seoul return. Excellent in all respects, flights were on time, leg room acceptable and the stewardesses most attentive. Inflight entertainment good. Stopover in Seoul on way back in Hyatt Regency with vouchers for dinner, breakfast and a drink at the airport. I will use them again and recommend the airline.



Korean Air Customer review :  9 March 2012 by D Parish    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Had a great flight to Seoul and then a transfer onto Auckland. Cannot fault them, return journey was just as good and excellent. One thing however is that food onboard is not that good.



Korean Air Customer review :  8 March 2012 by A Carlos    (Canada)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

JFK-ICN Economy. A380 is very roomy, inflight service is excellent, very good food. IFE with very good film options. Very good idea to have a duty free shop at the rear of the plane as it also has lots of room if you want to stretch a bit during such a long flight. Cabin crew very professional and courteous. Yes, we can say that "excellence in flight" is the right logo for Korean Air.



Korean Air Customer review :  5 March 2012 by D Burton    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR to MEL return. First time flying with this airline and found them to be very good. Check-in on all legs excellent, staff very helpful. Seat as you would expect in economy. Food was acceptable. AVOD reasonable but could be extended. Staff were polite and helpful. Bathrooms kept spotless. The layover on the return leg at the Hyatt Regency Incheon was delightful. I will certainly be using this airline again.



Korean Air Customer review :  5 March 2012 by R Savva    (Australia)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew Tokyo-Seoul with in economy. Check-in was quick and efficient. Inflight entertainment and service were exceptional on a busy B747 both ways. For such a short international flight, less than 2 hours, Korean did a very good job.



Korean Air Customer review :  23 February 2012 by L Marquez    (USA)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

JFK-MNL via ICN. Warmly welcomed onboard by friendly flight attendants. Economy seats were basic, each seat had it's own screen. Footrests on the bottom of the seat, a small detail, but, again, necessary for long- haul flights. Inflight service began an hour after takeoff. Main course consisted of western meal and the traditional Korean. The ICN-MNL flight was the same great experience.






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