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Kingfisher Airlines Passenger Reviews and Kingfisher Airlines Customer Opinions



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KINGFISHER AIRLINES customer review :  29 May 2011 by Patrick Curren   (USA)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Very nice airline. Made several in-country flights, DEL-VAR round-trip, JAI-UDA, and UDA-DEL. Planes were spotless, crew was friendly and efficient. I didn't know what to expect from an Indian carrier, but was very impressed and highly recommend them.


KINGFISHER AIRLINES customer review :  18 May 2011 by A Ford   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

Food good, service good, plane clean from London to Mumbai, transfer good between international to domestic! However plane dirty when leaving Mumbai, table tray had old food stains.


KINGFISHER AIRLINES customer review :  15 May 2011 by Suhail Vadgaokar   (India)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DEL-LHR-DEL . Its the best long haul economy I've travelled. The product is not new but its very modern. IFE is however poor and needs to be updated. Where this airline truly makes a mark is in its service! I was amazed at how while drinks were being served the crew individually took meal orders and served meal trays. The crew regularly went around serving water and juice. On the return flight it was the same story. Though it was a night flight the crew constantly passed around water and juice.


KINGFISHER AIRLINES customer review :  9 May 2011 by C Rowan   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-BOM-BKK return. A great airline and overall good experience. Mumbai was not busy during the transfer thus making security checks smooth with less hassle. My only gripe is the old A319's used to fly Bangkok from Mumbai, IFE was very poor on this route, however after a few beverages with great customer service you soon forget the IFE. Truly deserve 5-Star - well done Kingfisher.


KINGFISHER AIRLINES customer review :  3 May 2011 by D Anderson   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-DEL in Economy. As some of the reviews state, very good for economy. I took this flight the day after a BA Club World flight so expected the step down to be a bit harsh. My flight was less than 1/2 full so I got two seats whilst several people stretched out across the middle four seats. Comfort, service and facilities all good. As mentioned elsewhere the AVOD is a bit sparse on decent films but has some other nice features.


KINGFISHER AIRLINES customer review :  25 April 2011 by Mike Hodgson   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

London-Mumbai-Bangkok economy. Deserves its 5 star rating. Easy check in, transfers and comfortable seats in economy. Airline food is airline food is airline food and same here. Surprised to read a number of reviews describing Mumbai Airport as chaotic - I found it the least chaotic of airports. Maybe others were referring to the domestic rather than international airport or perhaps I just got lucky. All in all a good experience.


KINGFISHER AIRLINES customer review :  12 April 2011 by Simon Dadd   (India)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

No

Value for Money:

Yes

Cabin Flown:

Economy

DEL-BKK-DEL operated by single class A319. Planes on both legs were a bit tired and leg room not generous. FAs were ok, not especially personable but did their jobs. Catering great if you like Indian food - if you don't then tough. In flight entertainment dreadful - only a few channels on a loop with about eight channels all showing the in flight map. Check in was lousy in Delhi and slow in Bangkok. At neither place do they have a bag drop for internet check in - and in Delhi threw away the boarding cards you print online and gave me new ones. What is the point of having on line check in if this is what they then do at the airport. Was competitive on price but on this sector Kingfisher do not offer a five star service.


KINGFISHER AIRLINES customer review :  4 April 2011 by Dominique Epstein   (France)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DEL-LHR. Perfectly on time. Plane full, and aircraft tidy. Cabin crew pleasant and hard working. Seat comfort in economy above average, with good legroom, and footrests. Have appreciated the bottle of water in the seat pocket, and also amenities. Food average, and served without the garlic bread mentioned on the menu. Food presentation poor, and coffee served in cardboard tumblers. Only one service for drinks, so you have to decide what drink for meal, as the trolley will not come back (like TG or SQ for instance). Coffee was bad. Tea okay. AVOD not very sophisticated, and selection of films a little poor. Good selection of documentaries, which are mixed with TV shows. Surprisingly, no soundtrack in French or German while Kingfisher claims to fly codeshare to Paris, Brussels and Dusseldorf The navigation in the AVOD system is not that simple, and the camera and flight info was just not working. It was strange that the menus were collected before landing.


KINGFISHER AIRLINES customer review :  28 March 2011 by Martin Lindop   (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-BOM-BKK return. Impressed with the whole experience on the LHR-BOM legs of the journey. Legroom adequate in Economy and food some of the best I have had on any flight. In-flight entertainment good, although I have had more choice with other airlines. BOM-BKK less impressive on all fronts. Older planes, little choice of in-flight entertainment and food not as good. Very competitive on price and geared up to deal with the transfer at Mumbai, which went smoothly.


KINGFISHER AIRLINES customer review :  18 March 2011 by Sanjiv Kumar   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-DEL-LHR. First time on Kingfisher and it was a nice surprise. Seats were very comfortable and leg room was very good. If you are into Indian food you will love Kingfisher, aircraft although not new, were clean and tidy and they give water bottles and overnight kits as standard. Which Airline give toothbrushes, earplugs, eye shades as standard in economy these days. They allowed us 46kg of baggage allowance each and their boarding procedures were good. They ran out toilet rolls towards the end of the flight and the AVOD could have been a little better - not enough choice for my tastes.


KINGFISHER AIRLINES customer review :  16 March 2011 by D Johnstone   (UK)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR to Delhi economy, business class TRV to Mumbai and economy back to LHR. The seats are one of the most comfortable in economy I've experienced. I found the cabin crew a bit surly and a bit stingy on drinks. The food was good though. Three of us travelling and at least one of us was without in flight entertainment on every sector - a pain on long haul sectors. No offer to move seats on any sectors though. Not a bad airline, but not 5 star.


KINGFISHER AIRLINES customer review :  15 March 2011 by Tapani Utunen   (Finland)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BOM-DEL-KTM on A321 and A320. Both flights full, on time, and the Kingfisher experience excellent. Great crews on both flights.


KINGFISHER AIRLINES customer review :  13 February 2011 by J Ponces   (India)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DEL-BOM return, flights on time, Check-in and onboard service excellent. A320 are seriously needs refurbishing as quite tired. Food on the return leg not on par with food experienced before on A321, and no drinks served except water with the meals. Good and efficient crew, and busy for this full flight.


KINGFISHER AIRLINES customer review :  8 February 2011 by E Baker   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-Mumbai return, plus flights to/from Goa. The legroom long haul is great and we like having the two window seats on the A330s (2x4x2). Excellent food, friendly staff and good handling of transits. On one long haul flight the limited number of economy loos did get rather sordid (cabin crew chatting at the back, looking decorative!). Decent seat back screens but not a great choice of films. Good value and comfortable.


KINGFISHER AIRLINES customer review :  7 January 2011 by A Johnson   (USA)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Kolkata to Delhi. Had missed my flight on Jet Airways, Kingfisher put me on their flight, helped expedite my connection to an international flight in Delhi. At every point they couldn't have been more helpful. Plane was clean, food good and staff wonderful. Only critique is that the legroom in economy was a bit less than I expected, but quite adequate. Would fly them again any time I can in India.


KINGFISHER AIRLINES customer review :  16 December 2010 by David Leston   (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BLR-TRV-BLR-DEL Kingfisher Red. Things are improving again at Kingfisher and I particularly noticed this on board. Hot meals are back, together with IFE (even on short flights). The only thing that niggles about Kingfisher is at check in. If you have any question or issue, the staff always smile effusively, but provide no answers or help at all. What's the use of all the smiles if there's no help, or any answers on offer?


KINGFISHER AIRLINES customer review :  25 November 2010 by Melinda Engstrom   (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DEL-GOI via BLR and GOI-BOM. Original Delhi-Goa flight was direct, but then cancelled and offered a flight with just a touchdown in Bangalore instead - which increased flight time from 2h30 to 5h20. Checked in at Delhi easily, while waiting a delay of about 3 hours. Onboard, large and quite tasty South Asian meal was served but they give out a lemon drink on boarding which is revolting. At Bangalore, people flying onward to Goa were told to stay seated. After a while, the 4 of us remaining realised something was not quite right, so we asked the cabin crew who said the flight was not going to Goa, but to Calicut. Total mixed info and they had no idea what we should do, so we ran off the plane and found another Kingfisher staff member ourselves. She said the flight to Goa (a different plane) was about to leave so we all ran to the plane and made it just in time - offered the same meal as DEL-BLR flight so declined. Our bags arrived in Goa so someone obviously knew what was going on! GOI-BOM on Kingfisher Red (the low cost arm of Kingfisher) but to be honest I thought the service was the same, seats were the same and there was breakfast served, even though it was only a 45 minute flight. Easy flight and no issues. Not a 5 star experience this time but if it hadn't been for the mix-up at Bangalore, I wouldn't have had any complaints.


KINGFISHER AIRLINES customer review :  4 November 2010 by Ian Jenkins   (Germany)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-DEL-KTM economy. We were pleasantly surprised with this airline. Clean, new looking aircraft from LHR. Both flights on time. Seating reasonably and food was tasty. In Delhi it is important to tell ground staff which bags are being transferred. One of the group did not do this and the bag was not loaded on the next leg. The plane to KTM was showing wear. Hot food and free beer offered also on this flight


KINGFISHER AIRLINES customer review :  21 October 2010 by Richard Porter   (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

LHR-BOM in Kingfisher First. Check in at chaotic T4 a breeze for Kingfisher First customers. Fast track security very efficient and the Skyteam lounge was top notch - great selection of food, wine and champagne available. Beware - the lounge is on 2 levels, and the upstairs was a haven of calm, whilst downstairs was chaotic. Boarding was painless, with a priority lane for Kingfisher First customers. Welcomed on board by friendly cabin crew, but not shown to seat. Dinner and drink orders taken before take off. The Dom Perignon champagne hadn't been chilled, so I opted for wine instead. Food great, but took nearly 2 hours to come on this full flight - no amenity kits available. The seat reclines into a comfortable bed and I would have had a good 5 hours sleep, had we not been woken at 0745 for breakfast, when the plane was scheduled to land at 1045. This was ridiculous, but the cabin crew said it was standard practice.


KINGFISHER AIRLINES customer review :  16 October 2010 by Savi Mull   (India)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

DEL-LHR on A330. Kingfisher First. Efficient check in. The seats were very comfortable, lay flat and several positions that were ergonomic. In seat massage function also present. The front cabin is more peaceful and has misaligned rows that up the privacy levels. The configuration is a very generous 2x2x2. Only downside of seat was lack of enough storage space. Excellent service provided by cabin crew, including the flight purser who was very genuine and warm. Amenity kits and pajamas were available on this 9.5 hr day flight. The bar was fabulous with a superb selection of alcohol including Dom Perignon! There is a lounge where you can relax. Food was outstanding - best Indian meal I have had in the air with a special mention for the silver thaali service which was really luxurious. While watching movies, I was given hot popcorn that made the flight exceptional. IFE was AVOD and had a good selection. Upon arrival fast track immigration was available to guests. Kingfisher Airlines is doing small things that matter to all guests who value money and exceptional service. Overall, outstanding flight experience and would highly recommend.


KINGFISHER AIRLINES customer review :  11 October 2010 by Kevin Barrance   (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Ahmedabad to Delhi and then Delhi to London. First leg on A320 on time and pleasant but upon landing at Delhi had to go to the International terminal by shuttle bus which was badly organised and not really anybody around to advise. I would have thought Kingfisher would have laid something on for premium passengers. Second leg on A330 with flat beds which were very comfortable and slept for couple of hours. Entertainment system a bit fiddly. Food was OK but nothing special.


KINGFISHER AIRLINES customer review :  8 September 2010 by G Sachdeva   (India)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

HKG-DEL. Excellent choice of IFE and food. Attentive attendants and well equipped A330 with flat bed seats made our flight a very nice experience.


KINGFISHER AIRLINES customer review :  24 August 2010 by G McArdle   (India)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DEL-LHR-DEL. The check in was excellent. Spotless A330, food excellent and IFE was much better than reviews have indicated - an excellent selection of new and classic films. As the outbound flight was only 25-30% full, there was lots of room and good service from the FAs. The wine was good and plentiful. The return was full and an hour late. However, the service was attentive and the seat pitch reasonable. We arrived about an hour late in Delhi to have a first experience of the new Terminal 3. We must have been out on a distant gate, but the travelators made the trip easy. The terminal doesn't appear to be finished, because there were several gate layout areas without any equipment. Immigration was excellent, as it was well signed for Indians and foreigners and well manned that there were no queues. The arrival was so good that I was home just over an hour after landing.




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