KD Avia by C Whitehouse

17 June 2008   Customer Rating :

Travelled back from Perm to London Gatwick via Kaliningrad with KD Avia. The planes were old 737-300's but in an acceptable condition. The seating configuration is for short haul aircraft which was a bit tiresome with over six hours flying and the food was not good - given the price I paid this was acceptable. Kaliningrad airport bit chaotic but far less so than some other airports in the RF. The transfer process took about 90 minutes (including clearing passport control). If you're cost conscious then it's not a bad option.

KD Avia by Henrik Gustafsson

30 January 2008   Customer Rating :

Travelled, or at least was supposed to, St Petersburg-Kaliningrad-Hamburg-Kaliningrad-St Petersburg. Chose KD-avia because of the cheap fare and convenient timetable. Bu, absolutely nothing went right. Late departure from St Petersburg, long delay in Kaliningrad airport, and late arrival in Hamburg (6 hours late). When leaving Hamburg one hour delay again, then they made a stopover in Düsseldorf to collect some passengers stranded there and late arrival in Kaliningrad. Missed the connecting flight to St Petersburg even though they said that they would hold all connecting flights for late passengers. No food or drink even though flight delayed. A catastrophe. Stayed overnight in Kaliningrad to catch a morning flight to St Petersburg, but when arriving at the airport again it was cancelled. Evening flight back to Petersburg, 18 hour delayed without compensation, food or drink. Missed a whole working day. Airport horrible, staff unhelpful. Avoid this company at all costs.

KD Avia by Sergei Nayakshin

5 January 2008   Customer Rating :

The airline provides connects Russian provincial centers with Europe, which is urgently needed. KD avia uses Kaliningrad as it's hub. The airline features cheap fares, which is obviously great. However, I found services very poor. I and my relatives made 4 trips with this airline, and in 3 out of 4 cases the airline made an additional stop or combined flights to get more passengers packed in one plane. We were late on one occasion by 2 hours. In another case the flight was re-scheduled to take off more than 1 hour earlier! Of course in the end they took off at almost the previously scheduled time. Passengers are kept in the dark about flight changes. We were told the plane will make an extra stop when we already boarded the plane. The information screens in Kaliningrad's airport are very ineffective. Instead of showing the gates for the flights, flights delayed, etc., the screen shows temperature at destination cities. Useful but not all that much considering people are waiting for hours to get on the plane. Some of the planes are old and should be replaced by more modern ones. Two trays in the seats I sat were just slightly skewed, seems not a big deal, but try spilling hot coffee or food on your clothes and you'll see why this is something the airline should fix right away!

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