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jetBlue Airways Passenger Reviews and jetBlue Airways Customer Trip Reports
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jetBlue Airways Customer review : 22 March 2012 by S Symon (USA) |
| Rating : 10/10 |
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Cabin Flown | Standard Seat |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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BWI-BOS-BWI on E190 and the service could not have been better. FA's were friendly and the entertainment
system fantastic. I also had plenty of legroom. The first flight was on time though the second an hour late.
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jetBlue Airways Customer review : 1 March 2012 by Amanda Siegel (USA) |
| Rating : 9/10 |
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Cabin Flown | Standard Seat |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Round trip from Orlando to the Bahamas. Both flights were great. The crew on each flight were extremely nice
and caring. The flight back delayed one hour, but they were extremely apologetic and efficient. Even though
the flights were short, they still provided drinks and snacks. On the flight back, we had a bit of turbulence,
but the captain kept us informed of everything. A plus, is the individual TV's in every seat.
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jetBlue Airways Customer review : 24 February 2012 by S Agre (USA) |
| Rating : 8/10 |
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Cabin Flown | Standard Seat |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Cabin crew friendly and helpful, flight was 2 hours and snacks given out for free, as well as drinks. TVs were
nice. Flight was well priced, seats were comfortable and I had plenty of legroom.
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jetBlue Airways Customer review : 17 February 2012 by Dmitry Kuzin (Russia) |
| Rating : 8/10 |
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Cabin Flown | More Legroom |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Non-stop red-eye flight, A320 JFK to Las Vegas. Price was the most important thing for us when we booked.
At check-in I asked for a window seat and they gave us two "Even More" legroom seats near the window
though we paid no extra fees. Captain was friendly before departure. Helpful flight attendants, but can't say
they showed any extra care. Cabin was clean and comfortable. A/C was working at the max and it was really
cold by the end of the flight, so some people had to buy blankets for $7. Flight on time, baggage ok upon
arrival.
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jetBlue Airways Customer review : 11 February 2012 by G Preis (USA) |
| Rating : 9/10 |
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Cabin Flown | Standard Seat |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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NY to Ft. Lauderdale. My last minute ticket was not the inexpensive ticket I usually expect from jetBlue. Easy
check-in, free snacks and beverages, good legroom (in a regular row) plus real-time TV. Staff were friendly
and professional. Both flights on time.
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jetBlue Airways Customer review : 20 January 2012 by T May (USA) |
| Rating : 9/10 |
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Cabin Flown | Standard Seat |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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OAK-IAD. Best flight arrangement to the East Coast, even though I had to sit next to a screaming baby on a
red-eye flight. Firstly, the IFE was top notch. The seats were comfortable and they gave out night-gear.
Finally at less than 5 hours, it was the shortest flight as well. Staff were helpful and the food decent.
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jetBlue Airways Customer review : 12 January 2012 by N Friedrich (USA) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Roundtrip Oakland to Long Beach, check in using kiosks was a breeze. The staff were professional, friendly
and welcoming. The inflight experience for the value of tickets is unbeatable. Inflight entertainment with free
DirecTV and XM radio on each seatback. The free quality snacks and beverages delicious.
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jetBlue Airways Customer review : 21 December 2011 by J Sabaduquia (USA) |
| Rating : 7/10 |
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Cabin Flown | Standard Seat |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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JFK-BTV. JFK T5 was clean with lots of shops, free WiFi and security was a breeze. It was on a newly painted
A320, however, the cabin was the older type. Seats were comfortable, legroom was excellent and the cabin
was showing its age but well maintained. Flight time was only 45 minutes but drinks were served as well as
peanuts and cookies. Service was rushed, the head FA was friendly but the other two were reserved. Live TV
worked fine. Overall, decent flight but nothing spectacular.
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jetBlue Airways Customer review : 11 November 2011 by G Hally (USA) |
| Rating : 5/10 |
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Cabin Flown | Standard Seat |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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FLL to LGA. Attendants simply don't care anymore. After years of only flying JetBlue and being more than
satisfied it is time to try South West I think. We don't fly often, a couple times a year so stark difference in
airline service, attitude, etc, readily apparent.
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jetBlue Airways Customer review : 28 October 2011 by C Kim (USA) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Red eye flight from Long Beach to New York JFK with a connection in Salt Lake City. Aircraft was spacious,
clean, and well maintained. Enjoyed the Direct TV and complimentary snacks. A drawback were the leather
seats that made for uncomfortable seating for sleep as I kept sliding downwards, but was manageable
nonetheless.
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jetBlue Airways customer review : 22 October 2011 by John Wagner (USA)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | More Legroom |
PDX-JFK in Economy (extra legroom). This was my first Jetblue flight - it felt like a flying bus. Somehow I was
expecting a little more from this airline. Service was very efficient and rushed - I far prefer the friendliness of
Southwest Airlines. I would use this airline again, but it would not be a first choice.
jetBlue Airways customer review : 5 October 2011 by J Milonas (Australia)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Standard Seat |
NYC-LAX. We flew with a family of 4 and were assisted at every level. Legroom is very good, sure the cabin livery
is bland and the seats look dated but the TV options, snacks and complimentary drinks outweigh any other
domestic US experience we have had.
jetBlue Airways customer review : 22 September 2011 by J Killen (Ireland)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Standard Seat |
BOS-DCA-BOS. These flights were sold by Aer Lingus as part of a round-trip between Dublin and DCA. On the
outward trip, I received an upgrade to Extra Legroom (Row 1), on the return I was seated in Row 2 with the
admonition that I would be bumped if a mobility impaired passenger needed the seat. The outbound trip was
delayed due to weather conditions and I felt that more information could have been given at the gate as the
departure time slipped back, the return trip was early. All employees I encountered were pleasant and helpful and I
was impressed a free snack/beverage was offered on these short flights.
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