jetBlue Airways Passenger Reviews and jetBlue Airways Customer Trip Reports

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BWI-BOS-BWI on E190 and the service could not have been better. FA's were friendly and the entertainment system fantastic. I also had plenty of legroom. The first flight was on time though the second an hour late.

Round trip from Orlando to the Bahamas. Both flights were great. The crew on each flight were extremely nice and caring. The flight back delayed one hour, but they were extremely apologetic and efficient. Even though the flights were short, they still provided drinks and snacks. On the flight back, we had a bit of turbulence, but the captain kept us informed of everything. A plus, is the individual TV's in every seat.

Cabin crew friendly and helpful, flight was 2 hours and snacks given out for free, as well as drinks. TVs were nice. Flight was well priced, seats were comfortable and I had plenty of legroom.

Non-stop red-eye flight, A320 JFK to Las Vegas. Price was the most important thing for us when we booked. At check-in I asked for a window seat and they gave us two "Even More" legroom seats near the window though we paid no extra fees. Captain was friendly before departure. Helpful flight attendants, but can't say they showed any extra care. Cabin was clean and comfortable. A/C was working at the max and it was really cold by the end of the flight, so some people had to buy blankets for $7. Flight on time, baggage ok upon arrival.

NY to Ft. Lauderdale. My last minute ticket was not the inexpensive ticket I usually expect from jetBlue. Easy check-in, free snacks and beverages, good legroom (in a regular row) plus real-time TV. Staff were friendly and professional. Both flights on time.

OAK-IAD. Best flight arrangement to the East Coast, even though I had to sit next to a screaming baby on a red-eye flight. Firstly, the IFE was top notch. The seats were comfortable and they gave out night-gear. Finally at less than 5 hours, it was the shortest flight as well. Staff were helpful and the food decent.

Roundtrip Oakland to Long Beach, check in using kiosks was a breeze. The staff were professional, friendly and welcoming. The inflight experience for the value of tickets is unbeatable. Inflight entertainment with free DirecTV and XM radio on each seatback. The free quality snacks and beverages delicious.

JFK-BTV. JFK T5 was clean with lots of shops, free WiFi and security was a breeze. It was on a newly painted A320, however, the cabin was the older type. Seats were comfortable, legroom was excellent and the cabin was showing its age but well maintained. Flight time was only 45 minutes but drinks were served as well as peanuts and cookies. Service was rushed, the head FA was friendly but the other two were reserved. Live TV worked fine. Overall, decent flight but nothing spectacular.

FLL to LGA. Attendants simply don't care anymore. After years of only flying JetBlue and being more than satisfied it is time to try South West I think. We don't fly often, a couple times a year so stark difference in airline service, attitude, etc, readily apparent.

Red eye flight from Long Beach to New York JFK with a connection in Salt Lake City. Aircraft was spacious, clean, and well maintained. Enjoyed the Direct TV and complimentary snacks. A drawback were the leather seats that made for uncomfortable seating for sleep as I kept sliding downwards, but was manageable nonetheless.

Trip Rating :  8/10

Recommended:

Value for Money:

Cabin Flown:

More Legroom

Trip Rating :  8/10

Recommended:

Value for Money:

Cabin Flown:

Standard Seat

Trip Rating :  9/10

Recommended:

Value for Money:

Cabin Flown:

Standard Seat

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